Zoomin India — my product ordered

Address:

Girls hostel SASTRA deemed to be University, Tirumalaisamudram, Thanjavur, Tamil Nadu, 613401

I ordered a product on zoom in on 02-09-19. With an express delivery to be delivered in 2 to 5 days order no. Zo[protected]a1. But has not been delivered yet and is reported to be delivered in 10 days. I already paid extra money for express delivery.
Then what is the fun of paying extra for delayed delivery. It was an urgency for that product. I want that product to be delivered in estimated time.