[Resolved] Zotezo.com — 50 blood glucose test strip of dr morepen - order no[protected].05.2018 | |||||
I have ordered on 27.05.2018 50 glucose test strip of dr morepen through on line & paid full payment. They have not still delivered the product though that medical product is critical. I have contacted innumerable times through phone & web site. But in vain. They are dodging by telling today or tomorrow or restricted area V. L. Narasimhan bcom, fca Finance manager, Beml ltd, Unity building, 5th floor, C-block, Bangalore-560002 Karnataka Was this information helpful? | |||||
Jul 8, 2018 Complaint marked as Resolved Zotezo.com customer support has been notified about the posted complaint. Verified Support Jun 04, 2018 Zotezo.com Customer Care's response The shipment has already been shipped on last and we notified the customer accordingly with tracking id[protected] <www.delhivery.com> and the shipment has already been out for delivery on last 01.06.2018. But as per the courier status the entry was restricted so they wont be able to deliver the product to the customer. After that the customer called us on last 2nd asking a resolution and immediately we assured him that we will arrange the delivery after coordinating with the courier. After that on the same day the customer called us again around 4Pm and on that time we confirmed him that we already mailed the courier and they will arrange it based on the reply from the courier team. Later on as it's still on hold with the courier company he communicated with us via live chat and we again assured him and investigated the matter that why it's still on hold with the courier after giving us reply, and accordingly we are waiting for a proper reply from the courier so that we can deliver the product and can resolve the matter on priority, we also created a complain ticket [ZPO[protected]] on last Saturday (02/06/2018) immediate after getting the complain call from the customer so that it can be resolved. Please find the reference image. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
139
Pending
0
Resolved
14
View all 139 Zotezo.com reviews & complaints
View all Zotezo.com contact information
for a body massager for 700 Rs.
On delivery i paid cash and after opening the parcel there was defect product.
Numerous calls to customer support is of no help.
This is a fradulent and bastard site selling .
BEWARE