Zuari Furniture — Damaged sofa.

Address:	631203
Website:	Zuari furniture

Just pathetic service. I bought sofa of cost rs 30000 in dec 2015, that was damaged in the base and sides. I asked them to replace that, for that they take 4 months and they took it for service in april 22 2016. They told that it will be replaced within 10 days.. last week they arguged with me that they will send sofa today... Today called them asked when it will come they just sayed that manager is not in office so i dont know call me after 2pm.i called him again he told the same manager not yet came... then i shouted at him and he never speak a word and cut my call.. and call him more than 10 times he never picked up my call...
His number [protected]... please take any action. .. is this a kind of response you gave to your customers. .. isn't against consumers protection...