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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 6

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F
Farah Hoshang Tavadia
Apr 18, 2023
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Recharged but account still not activated

Address:Vasai west

I recharged my Vodafone account with 181 at 8.25 P.M but my account is still not activated....
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Yash ahire
Apr 17, 2023
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Company is not allowing me to port the number to jio

Address:Kalyan Maharashtra 421201

I been trying to port my vi number to jio
But company is not allowing to do
Since I am getting message
""UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.""
I went to vi showroom and also contacted customer care
They are giving illogical reasons and i cannot port my number please...
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Hi VI ..

I have paid for 4 different VI number and Sims.

Parent number is [protected].
followed by this number I have 3 more number.
I have taken new sim card from VI office of Kumaran road, Tiruppur.

But only 2 VI Number is active and taking monthly charges for 4 vi number.
Additionally taking 100/- for Datas.

I have raised complaint with customer care for...
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J
jagram Meena
Apr 13, 2023
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Regarding for mobile tower

Address:plot. no.302 dwarika vihar phase III NEAREST GURUKUL KANGRI UNIVERSITY HARIDWAR 249404

RESPECTED SIR
With regarding unauthorized mobile tower at dwrika vihar phase -III NEAREST GURUKUL KANGRI U NIVERSITY HARIDWAR . it is highly populated area with fully covered by school, hospital and residentials.

this area is not authorized for mobile tower but still they installed recently without any documentation and permission.

i am requesting to government that check all documents and uninstall it...
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S
Samar Subhash
Apr 13, 2023
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I recharge but the pack is not active

Address:Sri Sai PG for Boys & Girls Narayanapura

I recently recharged 181rs pack and its not reflected on my number i cant use the data and its not working the money is also deducted from my account. i have the bill...
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Samar Subhash
Apr 13, 2023
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I recharged but the pack is not activating

Address:Sri Sai PG for Boys & Girls Narayanapura

I recently did a recharge of 181 on 13th april 2023 and the pack is not yet activated i cant yse the data and its not working please help...
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N
Apr 13, 2023
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Plan change

Address:Vodafoneidea.com

153.80 current plan
96.70 to change plan...
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Christopher william
from Durg, Chhattisgarh
Apr 11, 2023
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Internet slow

Address:560081 Surya city

Not able to use internet connection pincode 560081 raising complaint since 5years .but still hopeless service....
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S
SK BARIQUE
Apr 11, 2023
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Temporary server is withdrawal

Address:PARK.STREET

For last 10-15 days my voda mobile number ([protected]) when calling is telling serive is temporary withdrawal please solve the issue.
and today also I have change my sim is still the problem is not solve, my alternative no is [protected]...
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P
Prakash440
Apr 11, 2023
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Unable to get the porting code

Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [[protected]] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider....
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sanirudh
Apr 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor assistance and service

I've been traveling in China and opted Vodafone ISD services. I recharged my number as per their plans and get my base plan updated with the premium one.

However, when i reached china, their is no network coverage. I tried reaching their support number of times and there is no assistance as first. Then they start playing hit & trial tricks and then they were able to connect to the respective network so i can make and/or receive...
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D
Apr 10, 2023
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Recharge

Address:Delhi

Bhgffccbhjvffvv...
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Chejarla Venkatesh
from Podili, Andhra Pradesh
Apr 6, 2023
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Number Suspended Pending Verification

Hi VI Team,

I have been using Vodafone services since almost 2 years and recently a just over a month ago I opted for upgrading to postpaid from VI app. After a few days, on 1st March 2023(01/03/2024) I received a call from VI service agent asking for my address to deliver the sim. Same day he came to my home and all the process was done and he entered all the details in his app and took a picture of my Aadhar and uploaded...
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Sapan Jha
Apr 4, 2023
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Internet issue

Address:Guwahati

I am Vodafone customer from last 10 year even most of customer convert the sim card to other vendors, i was out of India from last 5 years and first time I got this issue when I come back and recharged with a monthly plan but 1 week is going to over but till i can't use your internet service, i though Voda is till good for me but i was wrong, i am continuously calling customer care and they are ignoring my query, first time asked to wait...
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Suprobhat Hazra
from Mumbai, Maharashtra
Mar 31, 2023
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Stop outgoing calls since 2 weeks

Address:KONA CHECK POST HOWRAH

I am a Vodafone user for 5 years. Suddenly in Feb 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 500rs. I asked them how my main balance is negative they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 813rs. And now they even stopped all services without making any call . I tried to Port my number to another...
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Suprobhat Hazra
from Mumbai, Maharashtra
Mar 31, 2023
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Stop outgoing calls since 2 weeks

Address:KONA CHECK POST

I have Vodafone SIM and we are using it last 5 year. Last 2 weeks I am unable to make calls. When we launch a complain in customer care they says we have negative balance that's why we are unable to make calls. I said its a prepaid SIM then how its possible. Customer care officer unable to show any cause or any documents why negative balance it occurs. Only forcing us to pay....
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K
Kuberanb
from Mumbai, Maharashtra
Mar 30, 2023
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Vodafone Balance Deduction

Dear Team,
I havent activated any below such services.balance has been deducted from my account. requesting to check and refund my balance amount

Below given are your VAS deductions:

Name: Contakt Gaming Service
Dated: 30 Mar 23 12:53
Amount: ₹ 25

Name: Contakt Gaming Service
Dated: 08 Mar 23 11:18
Amount: ₹ 9

Name: Contakt Gaming Servicebr...
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A
Abarna Saravanan
Mar 25, 2023
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Crosstalk

For the past one week I'm facing many crosstalk issues. Per day I'll be facing more than 3 crosstalks...
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S
Shyam8
Mar 25, 2023
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Not able to generate upc code

Address:Palashipara

For poor network coverage of in our area i decided to discontinue using VI. I sent a port sms but can’t generate the upc code which is must to port out from any network provider.
I received a sms “ UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
After discussion with idea helpdesk they asked me to visit Vodafone...
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Charged without consent I never requested it...
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