Verified Support
Jul 19, 2019
Liberty Videocon General Insurance Customer Care's response From: complaints
Sent: Friday, July 19, 2019 7:08 PM
To: '[protected]@gmail.com' <[protected]@gmail.com>
Subject: RE: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Mr. Pathak,
We write with reference to your complaint registered on Consumer Forum and subsequent telephonic conversation you had with undersigned.
We request you to provide below mentioned documents for us to assist you further in regards to your request pertaining to claim vide reference number[protected]-[protected]:
• Proof of refund received from the Airlines against the cancellation of ticket (Refund amount should be reflected)
• Copies of Travel ticket which reflects the total cost of the tickets
• NEFT Document (Name printed Cancel cheque or Passbook copy)
We trust that this clarifies our position in this matter.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
Thank you for your association with Liberty General Insurance. We serve your insurance needs with complete responsibility.
**This interaction is being tracked through the subject line. Please do not change/modify it while reverting to us.
Yours sincerely,
Sneha Pardeshi
Customer Care Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
Jul 23, 2019
Updated by Abhishek_pathak I have shared all the required documents on provided mail id.
However I am awaiting for response or refund from liberty.
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