Verified Support
Sep 13, 2019
Liberty Videocon General Insurance Customer Care's response From: complaints
Sent: Friday, September 13, 2019 5:23 PM
To: '[protected]@gmail.com' <[protected]@gmail.com>
Subject: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Mr. Reddy,
We write with reference to your complaint registered on Consumer Forum and subsequent telephonic conversation you had with our customer service representative Ms. Sneha Pardeshi.
At the outset please accept our sincere apologies in this matter.
We acknowledge the receipt of your complaint. Your complaint no. LI[protected] has been registered with us.
We wish to inform you that our executive Sneha Pardeshi has been assigned to resolve your grievance. She will ensure that the resolution is communicated to you within 7 working days from the date of receipt of your complaint.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
For our detailed grievance redressal policy kindly refer to the below link:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
Thank you for your association with Liberty General Insurance. We service your insurance needs with complete responsibility.
Yours Sincerely,
Customer Service Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
Post your Comment