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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 31, 2024
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DTDC Courier & Cargo reviews & complaints page 11

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K
KhushiAngad
Jun 11, 2023
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Shipment not delivered but shows delivered

Address:Gurgaon

My consignment number U24048774 was meant to delivered last week to a customer in Gurgaon. It shows as delivered on DTDC teaching BUT ACTUALLY ITS NOT DELIVERED....
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Saurov Ghosh
Jun 9, 2023
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My courier not delivered

My refrence number is X88497471
DTDC X88497471 couldn't be delivered due to CUSTOMER WILL SELF COLLECT.
But any delivery partner didnot call me....
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Address:Gamma 1 Greater Noida

Dear Sir
I booked 2 kg fresh sweets from Greater Noida to Aligarh UP on 24 April 2023 vide No. Z15312422 and promised to deliver it within a day but it was detoured to Lucknow and lying in stores on the way to Aligarh and could be delivered on 1 May 2023 (8 days) and meanwhile sweets got spoiled and were unfit to consume thus I suffered a loss of cost of sweets (Rs 2000 plus courier charge Rs 360) and agent at Greater Noida and DTDC...
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Address:Gamma 1 Greater Noida

Dear Sir
I booked 2 kg fresh sweets to Aligarh UP from Greater Noida on 24 April 2023 but learnt that these were taken to Lucknow by DTDC and they could deliver it to address in Aligarh only on 1 May 2023. By that time the sweets got spoliled and DTDC at Greater noida is not listening and charged Rs 360 twards Courier cost and not refunded it as well as DTDC customer care was contacted to refund Rs 2000 towards cost of sweets biut...
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V
Vetriselvimanoharan
from Chennai, Tamil Nadu
Jun 6, 2023
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Package not delivered but received delivered message

I have not yet received my package but message received as delivered ....
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R
Roon_1
from Kolkata, West Bengal
Jun 6, 2023
Jun 6, 2023
This thread was updated on Jun 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding non-display of tracking details and non-delivery of consignment

Address:27/9, Chandi Ghosh Rd, Kudghat, Ashok Nagar, Tollygunge, Kolkata, West Bengal 700040

Dear Sir/Madam,

I am writing to express my deep dissatisfaction and disappointment with the service provided by DTDC Courier. I recently availed of their services to send an urgent consignment with the consignment number [consignment number] on 2nd June 2023. The delivery was expected to reach its destination by 5th June 2023, and I paid an additional fee of INR 380 for the urgent delivery service.

However,...
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I
ishu1978
from Lucknow, Uttar Pradesh
Jun 5, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
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Delivery issue

Couriered there packages from Lucknow to delhi on 31st May…. Two are showing restricted entry and one is showing incomplete address. These have complete address with correct PIN number as well … raised the ticket also yesterday but still no response. Trying to contact the customers care but can’t get through at all…. Very poor service by the courier… will never book this again…
U23824678
U23824679
U23824680...
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S
Sejalbajaj31
Jun 1, 2023
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Packaging not delivered

Address:Hno. 258 Shiv Vihar Opposite Shiv Mandir , Saharanpur

Your courier service is so disheartened this time
My order no I11994338 this will show out for delivery
From last 2 days but didn't receive it yet
Just received a message in the. Evening like reciever requested delivery on another date or we try to attempt but receiver didn't receive call
Where it's fake delivery boy didn't call me or neither I rescheduled my delivery date

Please deliver my package...
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Address:Siliguri
Website:www.dtdc.in/index.asp

The basis of DTDC's designating the tracking details of D29416657 as "Not Delivered(Receiver Not Available-(CIR)" is beyond our understanding as the receiver has been physically present at the address on the given days.

Further, it is not even known if DTDC made a physical attempt to deliver the consignment....
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A
a42mika
from Arrah, Bihar
May 30, 2023
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My Spotzero bucket

Address:MP Bagh, Hind Colony, Nala road near Shreeleathres showroom, Arrah, Bihar, Pin code 802301

My Spotzero bucket is not delivered to my address. I neither got any call any kind of call regarding delivery nor any mail regarding my package has been returned....
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deepak77india
from Ghazipur, Uttar Pradesh
May 28, 2023
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Parcel not delivered.

Hi, I have not received any parcel on Tracking ID/ AWB Number - M31754269. But in DTDC Tracking Website, It is mentioned as "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is a serious thing. Please show me your delivery slip. Please reply me asap. My Mobile Number is [protected]. Thanks. Deepak Kushwaha....
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SHUBHAM thakre
May 26, 2023
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Delivery of product

Address:Bhawarkuaa,indore

I had the message for out for delivery and after 10 mins another message had come that u entered wrong pin but I don't had the call from delivery boy or delivery agent so how it is possible...so give m help...
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P
pradeep mirha
from Chennai, Tamil Nadu
May 25, 2023
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Item missing

Hi this is inform that i need to receive a parcel on 24 but got a message saying elivery atttmpted failed and toldsy i called the delivery guy he is telling that he dint see that parcel only and called the manager for chennai amjikarai office he is telling he dont have time and not ready to listen and his number is [protected] he is a waste manager sitting there and called CUSTOMER CARE that ### while talking only disconnected one of the worst...
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Piyush Dhamne
May 24, 2023
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Delivery attempted but no one called or came to my house

Address:Room no.605, Bldng no. 6, Mhada colony, Bhakti Park, 400037

For the past 2 days it says the parcel is out for delivery but never delivered instead after failing to deliver it is marked RECEIVER NOT AVAILABLE (CIR) even though no delivery even guy tried. These are so ridiculous excuses for not delivering the parcels on time...
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Parshva Jain
May 22, 2023
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My shipment redirected

From mumbai via tracking X88425362, which being sent from mumbai on 19 may It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

The tracking details clearly shows that the consignment had reached bhopal on 20th may itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my address and phone number was clearly mentioned, which i have a photo with me....
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A
Avsonawa
May 17, 2023
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Product not delivered and providing fake updates

Address:thane

My parcel from star and Daisy is yet not delivered by DTDC and they are updating false and fake update sover the tracking portal.despite calling multiple times to the customer care number they are just assuring me mentioneing it will get delivered today but each day it's a same story. This is absolute mental harrasment case and should be dealt accordingly on urgent basis...
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G
Gurpreet1234567
from Barnala, Punjab
May 15, 2023
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T18959259 parcel not delivered

Address:Barnala

Last 10 days my parcel in transit not delievered...
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G
Gurpreet1234567
from Barnala, Punjab
May 15, 2023
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My parcel is lost

Address:Barnsla
Website:Dtdc

Last 10 days parcel is in transit not delievered its very urgent for me...
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G
Gurpreet1234567
from Barnala, Punjab
May 15, 2023
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My parcel is lost

My parcel is on the way last 10 days not delievered...
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C
chetan12349
from Aurangabad, Uttar Pradesh
May 15, 2023
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Provided address is incorrect or wrong CIR

Hi
Consignment Number:P65044421
I have gien the right address as per provider but it's showing wrong address. Kindly look into this matter please solve this as soon as possible...
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