Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated May 31, 2024
Complaints 11619
Resolved
1310
Unresolved
10309
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pritish Kumar Kar
May 13, 2023
Report
Copy

Package not delivered, status showing delivered.

My package with tracking ID D27767686 has not been delivered even after 25 days and the status is showing delivered. The customer care cannot provide me with a proof of delivery and cannot do anything to check where my package went. Please prioritise this and resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritish Kumar Kar
May 13, 2023
May 20, 2023
This thread was updated on May 20, 2023
Report
Copy

Package not delivered, no proof of delivery

My package D27767686, was not delivered to me and the status shows delivered. It has been more than 20 days and their customer service is saying that the package was delivered but they are unable to show me any proof of delivery....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kaushal Agr
May 13, 2023
Report
Copy

Parcel not delivered even after 10 days within city

It's been a more than 10 days that I am waiting for my important document to be get deliver within city. After raising ticket, 3 days still there is no update.

There is an important document in parcel due to which I am facing big loss and delayed.

Tracking number: M26316413...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prayosee
from KOLKATA, West Bengal
May 12, 2023
Report
Copy

Product showing consignment redirected

Worst service ever..I don't get any response from your team..what kind of courier your are? 7X5197019 tracking showing consignment redirected and last min misquote..don't know why? Truest me your delivery boy either stupid or funny ..simple address I have given ..flat 30 no H ..hpcl waltair park colony ..siripuram 530003..don't know how can he don't found? Amazon, flipcart etc all can found it easily ..but your service is really worst ..I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vardhaman narasagoudar
from Bhubaneshwar, Odisha
May 11, 2023
Report
Copy

Delay in shipment and Damage Item during transit

Website:www.dtdc.in

April 13 2023,

Received damaged item bcoz of transit.

1) The item was submitted on 13th, while the dtdc tracking process states 14th April . delay in shipment.
Have shared the photo along with refernce number of same, the box being intact.

2) with point 1, when it was stated handle with care it means need attention right? so whatever happened is with the DTDC premisses in office or transit....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prayosee
from KOLKATA, West Bengal
May 11, 2023
Report
Copy

Product showing consignment redirected

Address:Dtdc

There is a parcel for me from kolkata to vishakhapatnam with tracking ID 7X5197019..it showed out for delivery in morning but at 3.42pm it is showing consignment redirected..there is no call from them..they have mu phone no, proper address..Infact I am in home throughout the day..no one came..In message they said that misroute but proper address already given..amazon, flipcart all can come easily but why not them? Infact I called several...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhineshguna
from Chennai, Tamil Nadu
May 10, 2023
Report
Copy

Dear sir madam please provide delivered proof

I want delivery proof...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vardhaman narasagoudar
from Bhubaneshwar, Odisha
May 8, 2023
May 11, 2023
This thread was updated on May 11, 2023
Report
Copy

Delay in shipment and Damage Item during transit

Hi Team,

There are 2 issues, which is already raised with DTDC team ticket number R73794153.

1) The item was submitted on 13th, while the dtdc tracking process states 14th April . delay in shippement.
Have shared the photo along with refernce number of same, the box being intact.

2) with point 1, when it was stated handle with care it means need attention right? so whatevet happened is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avado PL
May 6, 2023
Report
Copy

Courier not delivered to given address

Address:5th Main Chamrajpet, Bengaluru

I have purchased 4 Shirts from a Ambala based seller & got the Courier details along with POD No: D60124036 from seller on 21st April 2023.

Upon tracking got shock to see that courier has all ready delivered to Belagavi to wrong address insted of Chamrajpet - Bengaluru.

Lodged the complaint calling DTDC Courier customer care : complaint no: 7369806

Also got to know that, DTDC Courier delivery person...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richamyname
May 6, 2023
Report
Copy

Unprofessional behaviour

The courier guy kept calling and asking to call due to language barrier and was unable to find the location despite multiple descriptions and instructions. Then he didn't ask for otp and later on WhatsApped me for otp and kept saying the opt is wrong as asked to send some gibberish in call to his WhatsApp number. Now he is sending Good night message. I have blocked his number but please instruct your delivery person not to send WhatsApp message...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kesargosal
May 5, 2023
Report
Copy

Unethical behaviour and non-delivery of courier

On 02/05/2023, I received a mobile call from [protected] at 3.03 pm that
" i am to deliver your courier that i am standing in front of Pb national bank
Village Daun ". I told him to keep standing there as i shall reach instantly in 3/4 minutes . I reached that spot at 3.06 pm but no one was there and i
phoned that person at 3.07, 3.08 and 3.09pm but he cancelled all calls as can be seen from call history of my mobile...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas0000
May 3, 2023
Report
Copy

Shipment D54777236 Stuck in Transit

Shipment AWB no D54777236 was booked on 24th April 2023. It's shipped from Delhi to Pune 411039 on the same day. But it has stuck at Pune-Pimpri Branch of DTDC since last 6 days. Last status update date is 28th April.
I want it to be delivered ASAP....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas0000
May 3, 2023
Report
Copy

Shipment is stuck in transit for 9 days.

Consignment AWB no D54777236 was shipped from Delhi to Puen (411039) Booking date - 24th April 2023. DTDC tracking shows it has arrived at Pune-Pimpri branch since last 6 days. It's stuck there no further updates. No delivery....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreelakshmivishnu
May 3, 2023
Report
Copy

Product not delivered to my customer

Address:Dtdc, cochin

Customer didn't receive the product but update shows it was delivered... Please deliver it

Customer name - Vijo C Varghese
Tracking No. R72961725...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
grv007agarwal
from Mangalore, Karnataka
May 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment (W12571259) not delivered since 2 days. its out for delivery from 29th April.

Address:Swastik Disa Corporate Park Opp Shreyas Cinema, Lal Bahadur Shastri Rd, Ghatkopar West, Mumbai, Maharashtra 400086

My consignment (W[protected] is not delivered till now and is out for delivery from 29th April 2:20 PM. I connected to DTDC customer care and every time they say they will deliver soon but till now its not delivered. It has my original medical documents and these guys are not having any idea where are the now. they have misplaced my docs which is not acceptable at all.

I am connected to them via email and over phone also..but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajib18aug
from Howrah, West Bengal
Apr 27, 2023
Report
Copy

Courier person denied to deliver the product

Address:Makardah, Howrah 711409
Website:DTDC courier

DTDC courier partner never deliver any shipment come through the courier, Each and every courier partner like, Blue dart, Delhivery, EComm, Xpressbees, Shadowfax and so all, everyone come to my house and deliver my products. Few days ago I order some household item from Amazon, and the seller send the product through DTDC courier, When the product reached my destination, the delivery partner called me and told me that, I have to come to their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kirtikaxo
from Kolkata, West Bengal
Apr 25, 2023
Report
Copy

Delivery to the wrong person

Hello my name is lucky saha. My parcel was delivered to the wrong person by the delivery crew. Please assist me by returning my parcel. My tracking ID is K61268559...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atharv Dnyaneshwar porje
from Nashik, Maharashtra
Apr 23, 2023
Report
Copy

Fake information (RECEIVER SHIFTED FROM GIVEN ADDRESS)

Address:Sahyadri Nagar, Pumping Road, Vadner Dumala

For D56833961 cosignment number, the address is showing as RECEIVER SHIFTED FROM GIVEN ADDRESS-(CIR) .Where as Pin code and Address is not change as per details provided.

Its already been 10 days still it not delivered why its getting delayed and why its showing as invalid address...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshan7752
from Bengaluru, Karnataka
Apr 22, 2023
Report
Copy

Package not delivered - D28913646

My package is not getting delivered, the tracking details says that my area is restricted which is incorrect. if the package is not delivered today, it is not going to be of any use.

Tracking details:D28913646...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharathvedansh
Apr 21, 2023
Report
Copy

H36181591 courier Not delivered

I have not received my courier from DTDC H36181591 and courier guy mentioned succesfully delivered in Nagole Parcel Brach and i have visited their nagole parcel branch they have searched everything and said that they dont have parcel in branch give us 1 day time will check and get back to you. Next day i have called them and they said courier guy didnt return the courier to them and that guy is admitted hospital now give us 2 days time we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy