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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 31, 2024
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DTDC Courier & Cargo reviews & complaints page 13

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N
narasimhavasi
from Hyderabad, Telangana
Apr 21, 2023
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Office Laptop Shipment is undelivered and Unknown where currently located

I have courier my previous office laptop in the DTDC courier on 10-April-2023 in Hyderabad KPHB. Destination is the Chennai. They said it will be delivered in 3 days. But till now (11 days) shipment is not updated and when enquired in the booking office they do not know where exactly courier it is and do not know whether it will be delivered or not. It is costliest device and DTDC has not taking any responsibility to trace it or they do not...
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S
Shash24
Apr 21, 2023
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Parcel delivery

Sir, the courier partner didn't deliver my item as it much needed for as water for human .they neither deliver nor giving any answer .so kindly resolve this concern as soon as possible nd try make my item deliver soon as my exam is in near.thank you!...
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M
mrameshraomba
from Mumbai, Maharashtra
Apr 20, 2023
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Product Not delivered V67267632

It was supposed to be a fast track delivery. They charged us for that. They told it will take 2 days. But it is not delivered yet.
I needed my Passport urgently. Extremely Poor Service. Not going to use it again.
V67267632...
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A
Anushka Goswami
Apr 19, 2023
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Package delivery

Address:Shop-1, Radha Krishna Plaza, Next To Mizza 9, opp. KPIT, Gaothan, Hinjawadi, Pune, Maharashtra 411057

K60543882

My parents have sent a courier from Kolkata to Hinjewadi phase 1, Pune via DTDC. Upon reaching the courier office called me and asked to collect the parcel from their office instead of delivering the parcel to my door step. To collect the parcel from office I have to travel more than 2.5 kms. This is not the first time as previously the delivery person asked to come to another location to get the parcel for which...
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R
Rakshith B
Apr 18, 2023
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Package delivered without notice

Tracking No: D59495890. This package was due to be delivered today but it shows as Not Delivered(OFFICE CLOSED OR DOOR LOCK-(CIR)). I did not receive a single phone call notifying me of this and no information online about when the package will get redelivered. Unable to reach customer service as well. Please rectify and deliver the package asap, it's very expensive and important....
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A
Abhisek@098
from Bhubaneswar, Odisha
Apr 18, 2023
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Products not delivered by DTDC and raise a false allegation

Address:at. New Kuakhai city, Mancheswar, Bhubaneswar pin 751017

Dear Sir/Mam,
I am Abhisek from Pk Electromech Pvt Ltd. I was booked 2 parcel of light from SAR Engineering from Delhi on 11th and 12th of April but till now my product is reaching to me. But when I checked in DTDC courier tracking it was showing that door or office locked but a single call or message shared to me from DTDC.
Kindly send my product to me asap...
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Sandhyahatti
from Anantapur, Andhra Pradesh
Apr 14, 2023
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Regarding delivery

Address:Shop number 3, Appu Padma residency, opp to AP Diary,Anantapur

Hi. This is Sandhya from Anantapur. I suppose to receive a parcel from Kurnool. The shipment I'd is H71831616. Till now I didn't receive. Yesterday delivery boy called me and speaking irregular and telling the address is not correct, I cont delivery the parcel and I am sending it back. Actually the delivery boy delivered wrong address two days back. They returned the parcel next day. After that the delivery boy called me and telling I cont...
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A
anhadbatra
Apr 12, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel not recieved

I have booked a courier with green service.7 Days are gone, since it is showing at a same place. It contains some important documents which are required next week. I have raised the ticket, multiple times, hence they are closing the tickets of their own, Their unprofessional behaviour is unacceptable. I have booked on 4th of April and today is 12th of April, still no updates, Courier Number is V87529856...
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M
M.Kruthika
Apr 11, 2023
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Package delivered to wrong person

Address:Hyderabad
Website:dtdc.in

Hi,
I ordered a kurta from LucknowIChikan and they sent the package through DTDC. I tracked for the package today and saw that it was delivered on 8th
April itself to someone. Someone else signed the package wrongfully. it is not my signature. Please kindly help me.

The tracking number is U22938395...
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M
Md Khalid Akhter
from Rewari, Haryana
Apr 11, 2023
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TPI Documents for equipment

Address:Reliance MCT Rewari Near Kamalpur Haryana

Dear sir,
My consignment W12459846 originated on 03/04/2023 for Rewari.
Still not delivered at Rewari no body called me about current situation.
Requesting to do needful.

Regards

Khalid
[protected]...
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V
Vmanii
Apr 9, 2023
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Dress parcel id H71992907

The parcel was booked on 31st March in the name of Goldi Chowdhury which has not yet delivered at the correct address. But it is showing "delivered" in the portal of DTDC which is an utter lie n false statement as well....
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Booked package on 4th April from Behrampore (W.B) to Hyderabad with premium service to deliver EDD-6th April by paying high charges as it was urgent and priority.

Still no update of the package, called multiple times to customer care representative, higher authority, followup mails, raised a query but no proper update and resolution, it seems there is no further status of the package and when it will be delivered and misleading...
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I
IWIN JOSEPH K j
Apr 7, 2023
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Regart delivery

Address:Dtdc shadol nodal point

I write this mail to inform u that I had booked a parcel from your dtdc courier centre in Aluva on 30/03/2023 to destination address -IWIN JOSEPH K J
Obc boys hostel
Igntu Amarkantak
Pin:484887
Anuppur, Madhya pradesh
Mobile No. : [protected]
Enrolment number -[protected]

I have attached receipt of my parcel that I registered.they have told me the parcel will reach my hands within...
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sapna nijhawan
from Bengaluru, Karnataka
Apr 5, 2023
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No delivery, product is misrouted

My AWB no is D52411888, it left from bhopal on 25th march and received at bangalore on 30th march. Since then its been tossed from one branch to another branch within bangalore. It has been moved from one branch to another branch over 10 times and they havent made an attempt to deliver. Now they are searching where the parcel is, this is completely unprofessional...
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My parcel with tracking number R73794358 has not been delivered to my address, but the tracking online at the DTDC website says it has been delivered on 3.4.23 at 20:51. It has been an absolute waste of time trying to contact customer service or the local branch office in Mattanchery, as they do not pick up the phone. The complaints portal at DTDC said they would contact the local office and get back to me but never did.
Unbelievably...
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Santosh_Patnaikuni
from Hyderabad, Telangana
Apr 3, 2023
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DTDC website shows Not delivered Showing WRONG CIR but its correct

Address:VILLA NO 72, PHASE 1, SRI MYTHRI VILLAS, PATELGUDA, BEERAMGUDA, HYDERBAD, TELANGANA 502032 LANDMARK - OPP. ELLENKI ENGINEERING COLLEGE

My DTDC tracking number is D28797450. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call me even a single time! All other couriers get delivered to this address easily. Please resolve my issue at the earliest....
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M
mkmz
Apr 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Simply writing CIR without calling me

Address:DTDC Main Office https://maps.app.goo.gl/wqyCUnqqHmRPjYDi9?g_st=ic

Respected sir(DTDC),
hence the package is more important for me.
this is to inform that seller has packed on 27 march 2023..dont even call me and simply writing customer unavailable.this is trully unfair towards me.as i enquired with seller they shared that the courier partner named dtdc is delaying my courier
with trackng id D59261898 has witheld from ernakulam north main office due to negligence..
so you greviences...
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Pragati Suman
Apr 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dtdc courier not delivered (ADDRESS INCOMPLETE OR WRONG-(CIR)

Address:Fuljhore road, fuljhore, jemua road, Dr. B. c. roy engineering college, Nivedita girls hostal, Durgapur , Pin code:- 713206

Sent a courier from purnea to durgapur (pin code:-713206).
Status is shown as Not Delivered (ADDRESS INCOMPLETE OR WRONG-(CIR)). I have even tried to contect but no responde. AWB/ CONSIGNMENT NUMBER D28577234.
I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers...
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V
vijay893
Mar 30, 2023
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Agent refused to deliver package

I ordered a book through Amazon on 23rd March which arrived at nearest dtdc office - dtdc agroha branch, hisar, Haryana.

the agent called me on 28th march and said to collect the package from the office till 5pm and when I asked him to deliver to the address given, he said that they are not going to deliver the
package.
at 5 pm he updated the status to delivering
at 7 : 10 he updated it as -not delived...
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Product consignment no. : B17452811
My package was not delivered and redirected without the product even reaching the destination. There was no phone call or anything about the delivery. Please send the delivery to the address again and try to send it within 3:40pm to 7:00pm...
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