DTDC Courier & Cargo Complaints & Reviews

Surajit Roy <surajit.[protected]@dimts.in> Add to AddressBook
To: Rakesh Mahajan <rakesh.[protected]@dimts.in>, Subject <[protected]@dtdc.com>,
"[protected]@dtdc.com" <[protected]@dtdc.com>
Sent Date: Thu 13 August 2009 [9:47:52 AM]
Received Date: Thu 13 August 2009 [9:49:31 AM]
Subject: RE: what a poor joke...

What about this specific case? Who is looking into it?
...

I have send a courier via DTDC courier Services on dated 28th July 2009. They said this courier will be delivered to the consignee with in max four (4) Days. But till date 12th August 2009 the courier has not been delivered to the consignee. When I am asking about the status of this courier they misbehave with me and said do what ever you could do. This courier has very important documents, which must be delivered on 4th of August 2009. It...

my courier no:[protected]..i not yet recived my courier from 27.07.09. from chennai.I make so many phone calls to chennai office, trichy office. but there is no single responce from ur side.then i make phone call to coiambatore office. they give me a mobile no. but that noumber also fully ringing...
some staffs name also i know...pls take immediate action .i am totally upset because of your people's.
pls don't cheat...

From:
"[protected]@dtdc.com" <[protected]@dtdc.com>
Add sender to Contacts
To:
manishbirla...

Dear Sir,

We regret for the inconvenience caused to you in this regard .I have informed our Mumbai office to get in touch with you for detailed explanation in this case .

Thanking you and Assuring you of Our Best Services .


Regards
Sunithabr...

A courier was sent in DTDC courier located at SDA MARKET, DELHI to State bank of India, Sahakarnagar, Bangalore vide shipment number Z94293162 on 27 Jul 09. Even on 10 Aug, after 15 days, the consignment is still not delivered. On enquiry on 10 Aug 09, the Bangalore office said they just despatched it to the bank. The important documents on House appears to be lost in transition.
DTDC is supposed to be a internationally acclaimed...

Hi,

I sent a courier through DTDC with the way bill no. B55123178.It was rakhi which was sent.But till now thecourier did not reach the place. It was couriered from Bangalore to Delhi.The online status shows that it reached Delhi the very next day. After that the courier agents were playing passing passing between the two-three courier offices in Gurgaon itself.I dont know what for they ask to mention the contact number.Noone...

I am highly dissatisfied with DTDC courier service. I had sent a courier of gifts for Rakhi to my relatives in Lucknow on 3rd of August. But the parcel has not been delivered as yet. The number is Z96265786. DTDC promises the delivery on next business day. It seems to be highly unreliable courier service. Its help line numbers are not working. Its tracking link was also not operational yesterday. The poor customer is left with no information.br...

consignment no z93405325 dated 25 th july 2009 booked at ludhiana centre of punjab has been lost by the local delivery boys of janak puri centre. this shows how careless are these delivery boys. janak puri franchise not cooperated on its own. it did not felt their responsibility to inform the concerned. i had to part with large amount on account of telephone calls just to fifnd out that the consignment has been lost by the local janak puri...

The parcel was not delivered by the courier service. The parcel has come to the dtdc branch sec -17 gurgaon and after giving the information it has been sent back to sec 14 office. When i approach there they have already send back the parcel to delhi office when i have asked to delhi office after 2 days they have told it has not been recieved in delhi office. I have called several times talked to different officials but they have only provided...

Despite paying for the two-day delivery service to DTDC, my Rakhi was not delivered to destination after 6 days. My tracking no. is Z95930902. DTDC do not care at all about the sentiments of common people and are just a money exploiting company. The tracking information also is showing wrong destination despite of the correct PIN no. I wonder if they will deliver it at all. Strict action should be taken against them. The data shows that this...

I have booked a Courier through DTDC Dtd. 28 - 07 - 09 from Jamshedpur to Gaziabad . Till date it has not reached to the destination and Tacking detail is showingstatus " in transit " . The Jamshedpur Branch office informed that they are not responsible for not delivering the material @ gaziabad becouse they have released the consignment to Gaziabad. Even the person piking the phone had Informed not to disturb as he is busy with...

Dear Sir,

I had booked one packet containing RAKHI from Dehra Dun office of this company on 04/08/09 under thier DTDCPLUS SCHEME.THE SAID PACKET CONTAINED RAKHI TO BE DILIVERED TO Mr.Amitabh Ojha at His Greater Noida home address.The counter clerk had adviced me to book this packet under this DTDC PLUS scheme to ensure delivery on 05/08/09 i.e. the date of RAKHI FESTIVAL.INSPITE MY FOLLOWUP THEY COULD NOT GET THE DELIVERY...

This is to inform you that a DOCKET NO.Z93974814 [RAKHI] was booked by DTDC from ambala on 31/07/09 for NEW DELHI and surprisingly it was not delivered till 05/08/09 RAKSHABANDHAN DAY which shows that their services are very poor....

On 28/07/09 i have sent a parcel from coimbatore to Kolkatta. I have booked in Vysial Street agent. The parcel was fully covered twice one with a gift wrap and a Brown warp on top of it and sealed with Brown Tape in all the sides. The weight of the parcel should be not more than 300Gms. I was suprised the agent did not ask what was inside and he charged only Rs.25/ As far as i know other courier charges around 75 to 100 Rs. He filled the...

sir,

1. I booked one parcel on 29th July containing 2 sets of kids dresses(4 items in total) costing Rs 750/- for my niece.
AWB no. Z 95753574 adressing Bidisha Roy located at Midnapore - 7211101. Till date it is not delivered.
DtDc local office at NBCC place, lodhi road is not responding either.

2. the other parcel was booked on 31st July containing one set of kids dresses(2 items there in) costing...

Dear Sir/Madam,

I am Rajesh kumar ex-employee of DTDC COURIER & CARGO CO LTD., DATE OF LEAVING THE CO .-1ST OCT 2008, working place -patna, i had applied for PF money (Dated -05/02/2009) but 5 months after
till not clear my PF money, Please help to solve my problem.Details are given below
PF account no is KN/BN/3477/3703

Thanks & Regds
Rajesh kumar
Mo-[protected]...

hi,
this is really to be taken serious
Shipment no. U20494019 was given at a wrong place and person.
my address is lane no. 10-B, and the courier was given to a person in lane 11-B
my mobile no. was already there on the label.. but i guess the courier guy did not have time to call me..???
i got a call from the person to whom it was given.. saying that he has received it.. and to collect it fro him...br...

Dear Sir/Madam,

I am very depressed why the PF people are not clearing my provident fund since it is 1 year of leaving the organisation. Even I have complaint to the grievence Cell . . I was working in DTDC COURIEER & CARGO CO LTD.in patna branch . My details are...
PF.ACCOUNT NO-KN/BN/3477/3703, note that the said form has been deposited at PF office, Bangalore on 17/03/2009.Please help to solve jthis case...br...

I had booked my courier thru' a booking centre of DTDC called Mukta Enterrises (MF844), Thane which has contact no.[protected] on 20TH JULY, 2009 PAYING RS. 80/- to Mangalore (bearing a POD No.M[protected]. But till date (i.e 27th July, 2009) my courier hasn't reached the destination..i.e. Mangalore and I have not been getting any proper response from DTDC's Mukta Enterprises.

They have charged me Rs. 80 / and I...

I had dispatched a gift item (worth Rs. 3000) through DTDC from Indirapuram to Kolkata(Lake Town). It was dispatched on 22nd June, 2009 and received on 23rd of the same month. The package was opened by the receiver in the presence of the delivery man and the item was found missing, though the inner and outer package was seemingly intact. A complaint was lodged by the receiver then and there.The agent at Indirapuram (One Stop Shop) had never...