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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 31, 2024
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DTDC Courier & Cargo reviews & complaints page 576

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S
subir kr datta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

http://www.dtdc.in/ KANPUR TO RANCHI IN 6 DAYS.

http://www.dtdc.in/

HAD SENT A PACKET BY DTDC FROM KANPUR TO RANCHI VIDE CONSIGNMENT NOTE # Z 88789622 ON 20TH APRIL MORN 09 BUT WAS DELIVERED ON 26TH APR EVENING.

IT IS ASTONISHING THAT SUCH CO's JUST GIVE A REGRET MAIL AND THE FRANCHISE HAS TO BEAR THE BRUNT TO MAINTAIN THEIR CUSTOMERS.

IN A SIMILAR CASE A PACKET WAS SENT TO NET4IN TO NOIDA A FEW MONTHS BACK, WHICH HAS NOT YET REACHED IT'S...
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Dr. S.D.Sinha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of my DAK

I wanted to sent a letter to BEGUSARAI, BIHAR so I reached your branch at Sanjay Place, Agra on May 2, 2009 I enquired about its delivery time at destination. I was told that it would be delivered at Begusarai possitively on tuesday. I regret to inform you that my DAK has not received by my relative at Begusarai till date. There is no result inspite of several phone calls from my side as well as my relative side. On enquery at phone no.[protected]...
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R
rinzin wangmo
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not taking responsibility to deliver on time

my parcel had arrived in the dtdc courier service in my town gangtok, sikkim many days ago but the company failed to either deliver it to me or intimate me of its arrival.it was only after i personally called them to inquire that they confirmed its arrival. now despite many calls to them they have not delivered the parcel which contains time bound items for me.they say that the courier boy has just left for the delivery but he still hasnt...
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S
S Bhargav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tampred Courier and Lost some Items

Dear Sir,

I, S Bhargav used services of DTDC for sending a parcel (Weight- 1700 gm) to Hydrabad from Mumbai (POD No - M[protected]. The service was utilized on 24th April 2009.

But after one week of sending the courier from your franchise (Renuka Courier Service Mira Road East) the same is not delivered to the given address and after a lot of follow-up with your courier person Mr. Jittu - [protected] And Ms. Pooja...
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D
deeps1926
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items missing from courier dispatched TWICE within 15 days

Hi, I had sent a courier from khardi, Pune to Amrisar(Tarn Taran) on 14/4/09, A brand new shirt, 1 kg kaju, handkerchiefs and socks are missing from the courier. I had sent that to my brother for his B'day. So, I complaint to DTDC and nothing happened last 20 days. consignment no: P10267459.
I did the same mistake again by sending the courier again through them within 10 days, Just wanted to send the gift to my brother. Again...
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S.M.Jothi Raj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Delivery/Non-Returning of Consignment

I booked a consignment at 2.30 p.m. on Saturday the 14th March at DTDC AS Rao Nagar office. It was addressed to Mr.R.Milton Rolux, Ambasamudram - 627491. The receipt number is: H58205932. When I asked about the delivery date, I was told that it will reach the addressee by Tuesday the 17th March- latest by the evening. But it has not reached the addressee and later I came to know that they have closed their office there. I was not informed...
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K.K.Choudhury
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consigment damaged completely and no compensation provided

I had send a personal consignment containing a PC (1 PC Monitor+ 1 CPU) through DTDC having Courier No. B49932550 on[protected] from Bangalore to Dimapur(Nagaland) to my friend .I was charged Rs 2000 for the same. At the time of dispatch DTDC has assured me that the consignment would reach the consignee safely. The consignment reached the consignee on 13 December 2008 but to the recipient horror it was completely damaged. The monitor was...
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S
saurabhiit2003
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier guy did not call the consignee

Hi All,

I had ordered a product from eBay to be delivered to my brother in Ahmedabad. I ordered it on April 6th. The shipper from Delhi sent the product on April 8th by DTDC (Order number - Z****6032). This courier reached Ahmedabad on April 9th, and the courier guy took the packet to my brother's hostel but my brother was attending his classes at that time. The warden asked the guy to come later on. This courier guy...
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S
SUJAY KUMAR DAS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of consignment (document)

Sir,
I have booked my consignment of documents containing medical test reports in original for pre-employment requisite of Tata power Mumbai on 18.04.2009 vide consignment note No. K34086635 from KF010/Mullick Bazar Kolkata franchieses.
But till today (23.04.2009) evening same was not delivered to the destination after repeated follow-up with their VIP road Kolkata office. The address and mobile no. of destination is given...
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Ashok Nayyar
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deliberately disabled email so that people can not contact

We had sent email to their ID, but the mail came back with comments as pasted below :

This is the mail delivery agent at messagelabs.com.
I was not able to deliver your message to the following addresses.

<css.[protected]@dtdc.com>:
220.227.176.199 does not like recipient.
Remote host said: 554 Mailaddress is administratively disabled. (#5.2.1)


--- Below this line is...
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Ashok Nayyar
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Export samples non delivery in 8 days from Ludhiana to Delhi

This is the 3rd time we have been trapped.

Our staff made a mistake by giving DTDC a courier from Ludhiana for Delhi on 15th of April.This was a set o[censored]rgent sample for our buyers and the height of efficiency we have shown has really impressed them and they have decided to shut their doors on us !!!

We have been trying to call all avauilable numbers, but hardly could talk to any person.Your local staff at...
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K
kavita rao
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect information

I HAVE BOOKED A PARCEL(A GIFT)(SAMEER KOYA, H[protected] ON 20APRIL 2009 AT DIAMOND PARK FRANCHISE, VISAKHAPATANAM(AP) TO RAIGARH (C.G), PINCODE: 496001, ON THE CONDITION THAT THAT IT WILL BE DELIVERED ON 23 APRIL 2009, I HAVE CHECKED THE PINCODE OF THAT AREA AND ALSO I WROTE THE NAME OF THE STATE AND PLACE CLEARLY, I HAVE BEEN TOLD THE ROUTE TO BE VIA KORBA LINK EXPRESS WHICH IS A DAILY TRAIN FROM VISAKHAPATNAM AROUND 7 PM IN THE EVENING,...
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M
Manpreet Singh
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Courier Delivery Procedure

Hi Sir/Ma'm,

I was working with IBM Daksh & was waiting for the experience letter which was not received from very long. I sent the mail to the HR Dept. & revert was that they sent the experience letter by DTDC Courier & the same was sent back as my address was not traceable. I requested them to resent the same again, they sent it on 25th of March '09. When I hasn't received the letter from long...
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S
Subramanian
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The content in the parcel was stolen

I had sent a gift item to my friend through DTDC courier. The parcel was sent from Bangalore to Chennai. It was delivered the very next day but the content inside the parcel was stolen. They had removed the content and dumped with papers and delivered the parcel. This is absolutely disgusting. If this is the case, how can we trust and send the parcels via couriers. I have raised a complaint in DTDC but not sure whether they will find the...
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R
Rahul Bhardwaj
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment lost

pl treat this is my last reminder as there is no responce from your office till date on the subject, even though your Mr Shardul Shah, OPeration Mahager-Pune confirmed me that by 7th April I will get my claims.

I am forwarding this mail to media as well consumer redressal forum.

On Mon, 16 Mar 2009 09:03:36 +0530 wrote
> REMINDER 6
>
> Dear Mr Debu
>
>
>...
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S
Sujata Niyogi
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Service

One courier (Consignment No. -K[protected] was sent to me from Barrackpore to Baroda on 9th of April and I have not received it till today i.e., 16th of April. Whenever enquired it is informed from the Baroda Office (Phone[protected] that the courier has not reached to Ahmedabad, after which it will be delivered to Baroda.Whereas from Barrackpore Office they are saying it has already reached Baroda.After paying so much for the courier, it...
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ABHISHEK SAHA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 PACKAGES (66 KG) PRODUCT THEFT

Hi,

This is regards with DTDC Courier Service Company.

Details:
I have sent 66 kg of parcel from Bangalore[Pin-560083] to Durgapur[713216] on 20th Feb 2009 through DTDC .

No Of Parcel : 5 pcs
Weight : 66 Kg
Content: Domestic Product
2 Bag Of Clothes
1 CPU (Desktop Computer)
1 Multimedia Computer Speaker
1 Box of Books
Courier No. B51360415br...
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A
ASIT DAS
from Bhubaneshwar, Odisha
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Non Delivery of HIGH PRIORITY DOCS

WORST COURIER SERVICE : DTDC
Sent a high priority documents by DTDC, Bhubaneswar - 751 006 ( Unique Travels, Hotel Rajdhani Complex, Cuttack Road, Bhubaneswar) on 3rd Apr 09 to Singapore . Was Confirmed by Mr. G.B Mallik (the Owner) that courier will be delivered on 4th evening/not later than 5th morning.

Documents not delivered till 9th Apr 09 .

I missed joining a ship and incurred heavy losses.Mr.G.B...
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PARAG TOOL STEEL CENTRE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF CONSIGNMENT.

Dear sir,

we sent one consignment through DTDC from Kalamboli to Nagpur on 24.03.2009
D 01212097. CONSIGNMENT WEIGHT 140 KGS
PAID CHGS OF RS. 4, 900.00 FOR THE SAME TO DTDC

WE MADE SO MANY TIMES FOLLOW UP AT KALAMBOLI -{ MR. GIRISH } 27424810, [protected].
but no proper response.

we come to know on 03.04.2009 that DTDC sent through Gati on 30.03.2009 !!

NOW...
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Garima Nautiyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier promised to deliver in 2 days was not delivered yet in 4 days.

I Garima couried my application form to reach my home town Dehradun on sunday vening, i was promised that this will reach Dehradun by maximum in 2 days, but now its been 4 days and when i contacted the authorities, they say that they will take one complete day just to tell me have that courier been dispatched from Delhi itself.


Company is DTDC, details of consignment is:

Consignment number:Z88892202br...
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