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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 25, 2024
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Reliance Jio Infocomm reviews & complaints page 4

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M
Memeenakshiiiiiiii
from Amritsar, Punjab
Sep 6, 2023
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Recharge not done even though transfer is successful, kindly help

I have done recharge from my google pay for 239 plan. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

How can i get my refund?...
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A
Amarnathk54
Sep 5, 2023
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Request a refund or transfer wrong recharge

Dear sir,
i am writing to request a refund or transfer for an incorrect mobile recharge that i made on 23/08/2023.

I accidentally recharged the wrong mobile number [protected] and would like to request a refund or transfer for my mobile no [protected] for the amount of rs 2999.00. The transaction id for this recharge is apay[protected] and reference no:br0009u27j59.

I have requested too many attempets...
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Address:ONLINE

Maine Jio Fiber book kiya tha 19.06.2023 jo ki nahi lag paya lekin mere ghar jo JIO ka executive aaya tha maine uske PAYTM se pay kiya tha or maine usee cash pay kiya Rs. 2850.00. Maine refund ke liye mail kiya tha jisme unka reply aaya ki vo mujhe pay kar chuke hai lekin mujhe refund amount mere account mai nahi mila. Please help kar dijiye mujhe refund chahiye.

JIO EXECUTIVE KA PHONE NO: [protected]...
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M
from Mirzapur, Uttar Pradesh
Aug 27, 2023
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Unauthorized Amount Deducation and Account Block

Address:Magaraha Mirzapur U.P

Hello There

Sir I use Jio Pos Lite application of Jio company
my account is blocked on 2nd march 2023 and my money is also blocked in it
Complained on Jio company's customer care but got no help, I have account balance above ₹2000 in my wallet, will the company give my money or run its company by grabbing the money of the poor, I used to recharge only with Jio Pos Lite application And I didn't do anything,...
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S
Siva1801
Aug 25, 2023
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Wrong recharge done by me

Sir I tried to recharge my number [protected] but mistakenly Recharged this number[protected] with ₹149
Then I tried Gpay customer care he said we not able to cancel . Then he said ask jio to cancel this transaction. I tried Jio customer care But Jio customer care person Said I'm not able to cancel because that transaction success
I request please cancel that transaction and refund my amount
Transaction No:[protected]...
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K
Kartik Mirchandani
Aug 24, 2023
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Internet connectivity issue not being resolved by company

Website:Jio.com

I have a JioFiber connection at my home that stopped working on the evening of 18th August 2023, on 19th August I lodged a complaint regarding the same and was told that the issue would be resolved in 24 hours. however, it's now been 5 days and the issue is still not resolved, nor do I have a proper update on the situation....
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R
Rajanpatel27
Aug 22, 2023
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About installation

Address:Reliance mall aksharchok Vadodara

I have book jii fiber on[protected] and till date no one is coming to check. When we’re call jii team they are tell the box which is near by you has no empty port...
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S
sanathkumar87
from Trivandrum, Kerala
Aug 15, 2023
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Jio Fiber - Put a Pole in front of my house in Sreevaraham, Trivandrum

Address:SKRA - 110, TC 42/1478, Sreevaraham, Trivandrum, Manacaud Po - 695009

I am residing at SKRA - 110, TC 42/1478, Sreevaraham, Trivandrum. Jio-Fiber has put a pole for their cable in front of my house without my permission. This causes disruption for my house modification. I request you to kindly arrange to register my complaint with JIO and kindly remove the post or adjust aside immediately....
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P
Pankajz001
Aug 10, 2023
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5G without my consent

I was using a 4G jio Sim card in a 4G Router, I did a reacharge of ₹2999, and Jio without my consent without any notification convert my Sim into 5G and it stopped working on any 4G devices. It's not working on JioFi nor on any 4G router.
5G network is not available in my area. That sim card has become useless for me. ₹2, 999 recharge waste. And Jio is not willing to do anything. They just raised a complaint to provide me 5G network...
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L
Lakshmana Rao G
from Bengaluru, Karnataka
Aug 7, 2023
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Reliance jio pole Removal

Address:AN95B Adarshnagar safilguda malkajgiri telangana

Jio pole has been installed in the middle of
The house. It’s blocking my car parking. Request to please remove ASAP. Contact [protected]...
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A
Atr Kochi
Aug 6, 2023
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Recharge Reminder

Dear sir i am submitting this complaint against jio because of their recharge reminding auto tone while making phone calls. It takes more than 15 seconds of the customer. Not only that it activates even before the three days of the end of package. This is disgusting. Please save our time and privacy.
Faithfully
Thahi...
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A
Aakriti bhardwaj
from Etawah, Uttar Pradesh
Aug 5, 2023
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False promises made

Hi team,

This is regarding the jio fiber connection I took in delhi with the promise made by Jio fiber sales person and area head that u will get 1 month free i[censored] get 3 month plan with us.
The 4th month will be completely free u won’t be charged for the 4th month services.
However we got charged we paid the bill.we chased the area head as he sent that person at out place to inform us about the plans and services,...
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A
adarsgh04
from Bahraich, Uttar Pradesh
Aug 3, 2023
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Not providing network within 1 km range of towers.

My house is far 1.8 km from jio tower in this condition they are unable to provide the proper internet. When they have user they should provide Good connectivity....
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C
Charumathi j
Jul 29, 2023
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Enable my disconnected number for reverification process

Jio care told there is no time limit for completing sim reverification process.until reverify the sim will retain in your name under suspended status.
I believed and within a week the sim got disconnected.Now the same jio care saying it got disconnected we can't do anything.
Please enable my disconnected Mobile number so that I can do my re-verification process....
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M
moksh2003
Jul 28, 2023
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Mobile no. wrong recharged

I have mistakenly recharged wrong mobile no. of rs 2545
and jio support team is doing nothing for that ..
please help us...
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I mistakenly while paying for recharge for my Jio number, entered a wrong digit and recharge has been successful for wrong number at 26 July 2023 at 2:56pm.

I want to refund my money.

Transaction ID and Invoice number and every other necessary detail is available in the photos that I shared....
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R
Ram1993@
Jul 20, 2023
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Remove jio fiber pole

Address:नवीन नगर ,नवादा, बिहार -805110

मेरे घर के सामने आपका जियो फाइबर का एक पोल है । जो की घर से निकले के रास्ते बीच में है ।घर से गाड़ी निकले बहुत परेशानी होती है । अतः श्री मान से अनुरोध है कि मेरे घर के सामने पोल...
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V
vinayak hoogan
from Delhi, Delhi
Jul 16, 2023
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Broadband speed 15 mbps against subscription of 150 mbps.

My plan is 150 mbps and I’ve been receiving the speed 15-20 mbps for one week. After many calls to the Jio customer care and service managers & heads, it was finally resolved. The issue was of low power from the back end, then to the box installed in my building, and thus my router was not getting enough power.

Not a week has passed since the above mentioned issue got resolved, I am again back to the same issue. Today, on...
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G
Ghuchung
from GUWAHATI, Assam
Jul 8, 2023
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Taking money by the name of giving job

Address:Gorakhpur,Uttar pradesh

One of the employee of reliance jio. Puja verma, job search quickr.com by the name of giving job they take 26, 000 from me slowly I don't proof regarding this but I know the name of the employee i.e puja verma registration 4, 000 etc etc thus, I want my money back by cash in guwahati office thankyou....
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Address:Laksmipuram vilage, Ragimanupenta penta post, Bangarupalem Mandal, Chittoor District, Andhra Pradesh, 517429.

There is no network or signal in our village. We do have approximately 250 to 300 connections but still we don't get to use JIO network. We also have people working from home but due to network issues people have to migrate to near by locations to work. It would be great if this issue is fixed as it helps hundreds of people to use the services and especially IT people working from home....
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