Reliance Jio Infocomm Complaints & Reviews

I have done wrong recharge on [protected](jio) instead of another jio number. I have done recharge of 667rs via phonepe . And the payment was successful. I have done recharge on 16/05/2023, operator ref id BR0009EGIDVT. My another number is [protected](jio). Please reverse this recharge to [protected]
My number is prepaid.
Pls do the necessary as soon as posible...

Sir, firstly they told me to making I'd to pay registration fee and insurance fee and many more transaction...

On 1st April 2023, I mistakenly recharged my own number with an annual plan instead of my dad's number. I immediately contacted Jio customer support and requested a refund. They informed me that the refund has been initiated and will be processed soon.

I am writing to bring to your attention a matter of concern regarding a refund for a Jio Annual Plan recharge that I mistakenly made on 1st April 2023. I have been facing significant...

I have raised relocation request for JIO Fiber 3 times called and escalated 4 times but inspire of this no action has been taken. The problem is they have a box in the ground floor of my apartments which already has 8 connections. So no additional connections can be added. It’s an internal problem they have to just upgrade the device to support another 8 and give the connection or take it from the adjacent box. For this they need their...

I recharged for rs 222/ under data booster plan for my jio sim no [protected] to get benefits of 50 gbs on 03/05/2023 But could not get activated automatically as expected . My plan for rs 209/ was then alive But i am advised that there is no balance in my account on 05/05/2023
ORDER PLACED
3 May 2023
TOTAL
222.00
ORDER #[protected]
View order details Invoice
Successful
Paid...

Dear Sir/ Madam,

I have requested for new Jio FIbernet connection and the installation was done from Jio team on 24.04.23. Since 26.04.23, the 2.4 Ghz band in the ONT device is not working and only 5 Ghz band is working.

Due to this, my home devices which are supported with 2.4 Ghz band are not working. I have raised multiple complaints and no one has reached out till 06.05.23 to replace the ONT device.br...

Hi, I am currently in USA for a trip. I wanted to login into one of my UPI accounts . I have recharged jio International roaming package which is rupees 575 in order to get the roaming benifits. After the recharge i inserted the sim but didn't get any signal. I am currently in texas, Dallas. i get a strong At and t signal here which is by the way jio usa partner. If i contacted the customer care, the executives said that the sim is damaged...

Hi, I am currently in USA for a trip. I wanted to login into one of my UPI accounts . I have recharged jio International roaming package which is rupees 575 in order to get the roaming benifits. After the recharge i inserted the sim but didn't get any signal. I am currently in texas, Dallas. i get a strong At and t signal here which is by the way jio usa partner. If i contacted the customer care, the executives said that the sim is damaged...

Hello, I am international student and i am a jio user . Because I am studying in Philippines my sim have network issues here but still got bank otp and many more things . Day before yesterday, without my permission my jio number is allotted to someone else . Now he/ she got all my access. Please help me to retrieve my phone number ....

Dear sir

Network speed is very slow not a load any pages please resolve this issue as soon as possible . I already talk with jio help line executive 2-3 times his say we are working on this issue but still getting problem so please solve other wise provide a refund of my annual recharge...

Dear sir

We recharge in jio for one year but speed of internet is very slow not load any page of internet so please resolve otherwise I complaint to trai . Because already two times talk with jio help line executive his say we are working on this issue but there is no any resolution please resolve speed issue as soon as possible....

It has been more than 9 years jio has installed the tower and from that day i have not been paid a single penny and my house has been damaged partially

can anyone help regarding this?...

I requested for installation, rep came, full form, I made the payment, it's been more than 10 days, installation is getting delayed day by day and after multiple conversations. The person who is taking if request Brijesh, he is telling that he need consent to cut the society's road in front of my house, it's obvious that road or society doesn't belong to me. He is giving lame excuses and unnecessary requirements which should be taken care...

From today morning I am getting a message from jio like thank you for new sim, but i have not opted any new sim

Why I am getting this message...

Jio fibre pole was erected in my house without concent. Initially jio team was trying to erect the pole but i noticed and stopped the same few days back but today they have erected the pole in my plot without my concent knowing fully when i am hot at home.
This is not acceptable. Request to help on the same...

Today i purchased extra additional data on My jio App and its rate are 6 GB-61 Rupees.

My default plan is 2 GB per day hence 6 GB +2GB=8 GB

As per the customer care officer instruction, I have checked my setting as below,

Settings-Data usage

That report shows you consumed only 4.45 GB only on 21.04.2023.Hence 8 GB - 4.45 GB approximately =3.55 GB

if so where did...

Sir, I recharged for 395 on[protected] for my mobile no.[protected]. With a promotion of Rs. 168, a balance of Rs.227 was deducted from the Indian bank via phonepe and transferred to you through easebuzz. The recharge was successful, according to Phonepe. I have not yet received my refund.

Order ID:T2304051828080746172275...

Since I moved to TDI Kingsbury Block H, Kundali, Sonipat, Haryana 131023 last month,

jio services aren't not working properly in this area. Internet is such low that I won't be able to
search Google.com.

Not able to make normal calls as well which is hampering my office work....

There is internet connectivity and network problem in mdu boys hostel rohtak haryana and users start porting their numbers from jio to other company due to this and i m also with them so i request you to resolve the issue as soon as possible 🙏🏻...

This is to grab attention to some of the matters that I find difficult to accept which I had undergone for past few days i have installed jiofiber device in Jan 2023 which woked good for two months while installing jiofiber technician has not properly installed the cable he just put a knot on the near by dish antenna and connected modem at that time itself i told the technician to properly align the cable but he never mind my words
br...