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Zomato Complaints & Reviews

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Last updated May 28, 2024
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Zomato reviews & complaints page 4

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S
Sukui
from Bengaluru, Karnataka
Feb 5, 2024
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I'd active

Zomato I'd terminate hogaya abhi sir
2 multiply order cancel Kiya isliye
Please sir Mera activity kardijiye...
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G
Garmanjeet
Feb 4, 2024
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Terminate account

Address:Jammu
Website:Zomato support center

Sir my bike issue problem denail order but purchase new bike please unblock my account kripiya krka meri id ko block lrdijiye me ab acche se zomato team ka sath milkr kam apna kam kruga abse koi sikhyat ka mauka nhi dunga kripiya krka merko ak chance de please zomato apki vja se mera room rent collage fees niklti hai please help my zomato id FE2754461
My zomato rigister no [protected]...
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A
ankitnayak1989
from Ahmedabad, Gujarat
Feb 3, 2024
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Fraud of money,no delivery of food

Address:ahmedabad

Have suffered for fraud of zomato, as yesterday i have order food at 3.37 pm, i have waited 3 hours of delay on food and food has been not delay till 6, 22, my refund has been not issued and on app food is showing delivered without delivery, So i would like to file legal complaint on zomato. I have attached the delivery order time and also the app shows the food delivery but I did not receive any food....
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V
veeranathan59
Jan 28, 2024
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Food not delivered to given address after prepayment.

Ref:[protected].

Lunch was booked through your App. from Megana Foods Mahadevapura, Whitefield, Bangalore to house address 56, 4th Cross, Gods Gift Layout, Seegehalli, K.R.Puram, Bangalore selected from your App. But by Apps mistake the order was diverted to Hebbal 19 to 20 Kms away from home. On Contact Call center is not helpful and said if the order cannot be cancelled and the paid money is not refundable which is not acceptable...
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A
Ajay Kumar 74
Jan 23, 2024
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Zomato id terminate

Address:Samstipur bihar

Sir namaste my name is ajay kumar my fe id is fe2896691 i have worked with zomato for last 6 months to work as zomato delivery partner but i am not able to complete the order but any order gets canceled due to cancellation or incomplete. I don't know about the difference between the two, it is incomplete meaning our solution has not come or the solution for cancellation has come to us, so sir, please check whether Zomato ID is terminated...
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H
himik
from Delhi, Delhi
Jan 22, 2024
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Full amount not refunded even after delivering rancid food

I had ordered food from zomato, my order no is [protected]. I had ordered 4 plates of chole aloo puri which cost Rs 305.60. I had received my order 30 minutes late, also, I found that the food delivered was rancid. When I asked for refund using their chat system on the app, they first credited 40 credits in zomato my wallet. Then I dropped a mail to [protected]@zomato.com, around Rs 82.24 are credited into my source account. When I asked for the...
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Address:Jarar manik Durga Mandir barhaj road

Photo verification field ho gya hai bahut din ho gya tabhi bhi nhi khul Raha hain fe I'd 2833971
Mobile nambar [protected]...
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A
Jan 20, 2024
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Terminate ho gya hai

Mera I'd terminate ho gaya hai cancellation me
Fe I'd 2861331 isme mera kohi galti nhi hai spot time se baat karke order ko cancel Kiya tha tabhi mera I'd terminate ho gaya hai...
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S
S123adique
from Kolkata, West Bengal
Jan 19, 2024
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Open my terminated id

Address:Barrackpore to baranagar
Website:Open my terminated id

My I'd was terminated was due to poor performance please open my id

Name md sadique
I'd. FE1722070...
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A
Abhi.005
from Pune, Maharashtra
Jan 16, 2024
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Delivery id terminated

Address:Pune

My I'd terminated for security reasons please unblock my I'd FE2932292...
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H
Hanil M
from Mumbai, Maharashtra
Jan 10, 2024
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Food delivery delay - company refuses to compensate

Website:www.zomato.com/india

I have ordered food on Zomato on January 6 (Order ID [protected]). The App stated delivery time as 7. 12 PM and that they would provide coupon if delivery was not done on time.

Delivery was delayed by 20 minutes. But I got message that food has been delivered 5 minutes before time! Even after complaining on app and email, I have been given run around and false, contradictory excuses. These include:

Delivery guy...
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Address:Crossing republic

Hlo sir my I'd is (FEE325092) Mera accident ho Gaya tha jis wjha se id m face lgaya to match ni kr rha kyuki mere face khrb ho gya tha please I'd open kr va dijiye...
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S
sagar_kunte
Jan 9, 2024
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Missing items in delivery no refund is being provided

Address:Mumbai

I had ordered on the Zomato app on saturday - 6th January at around 10:17 p.m. from Mcdonalds
Zomato order number - [protected]

four items were to be delivered
1] 2 x soft serve strawberry
2] 2 x Mcveggie burger
3] 1 x veg pizza mcpuff
4] 1x med fries

payment was done online

I did not receive the first 2 items in the order os a major chunk of the order was missing...
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S
SK0123
Jan 9, 2024
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Unprofessional Delivery service

After every Zomato order delivery, 9/10 times delivery partner misbehaves on arrival. This happens mostly to a particular deliver address which is SRA building, despite of the fact that building lift is working, parking area is available, these Zomato delivery partners look down upon the customers who order from this locality, they say mean words on customers' face. I had opted for avoid calling option available on zomato app, delivery person...
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D
Dhruv82
from Ghaziabad, Uttar Pradesh
Jan 8, 2024
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Due to frequent reach drop breaches.

Address:286,nasirpur nehru nagar Ghaziabad

Hi team,
I am Bharat Singh. I am working with your company last one week around. But last 2 days my ID was terminated. My ID order has been terminated due to delay. My order was delayed due to my battery scooty being less charged. I ask for your forgiveness and I will not commit any mistake from now on. I need to activate my ID again. Please activate my account.

Name: Bharat Singh
ID:FE3451344
LOCATION:Raj...
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R
Rohitsx
Jan 5, 2024
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Online complaint 8388021728calls

Address:Mumbai

Hello Zomato
Kunal Santosh Tribhuvan
Zomato I'd FE3451805
Incorrect documents, not verified even if the vehicle document is correct.
PLEASE HELP 🙏🏻
LOCATION: AMBAJOGAI
EMAIL: [protected]@gmail.com
CITY: AMBAJOGAI...
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Y
Yogita kothari
Jan 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving refund for missing items in order

Order Id: [protected]

There were 6 items missing in my order
2 aloo tikki
2 samosa matar
2 masala milk

The value of the missing items was 417 rs.

I received refund 218.99 rs only.

I expect full refund of missing items as items were not delivered to me...
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K
Kunal Santosh Tribhuvan
Jan 2, 2024
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Incorrect document

Address:Ambajogai

Hello Zomato
Kunal Santosh Tribhuvan
Zomato I'd FE3451805
Incorrect document, not verified even if the vehicle document is correct.
PLEASE HELP 🙏🏻
LOCATION: AMBAJOGAI
EMAIL: [protected]@gmail.com
CITY: AMBAJOGAI...
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K
Kunal Santosh Tribhuvan
Jan 2, 2024
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Verifying profile pending

Address:Ambajogai

Hello Zomato
KUNAL SANTOSH TRIBHUVAN
ZOMATO I'D FE3451805
Profile verification pending 3 days, not verified even if the vehicle document is correct....
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M
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Reactivate my id

Address:Siliguri, west bengal,734005

Hi team,
This is Manab Mondal. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Manab Mondal
ID: FE1686034
LOCATION: Siliguri
City: Siliguri...
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