[Resolved]  100Bestbuy.com — Google nexus mobile contest - cheated rs.13998 - online shopping site

Address:Bangalore, Karnataka

I am really unhappy with the service and customer support provided by the 100 bestbuy. This is to bring to your notice that i had participated the contest on google nexus 5 on 22nd april 2014. After which there is no updates or news from 100 bestbuy. For this contest initial i had paid the contest entry amount of rs.699 and then i got a call from your customer executive who informed me to go further in the contest i need to pay amount of rs.12, 999 for which i would get free micromax funbook mini wifi 3g tablet (P410i) and a reebok wrist watch and the amount of 12999 would reverted back to my credit card by 100bestbuy. But the problem here is i haven't received the promised product and nor the amount is credited back to my credit card. I feel like i am cheated by 100bestbuy company. Order nos is 14215902 which has no track on shipment nothing on it and i don't find any such shipment followup on website. I requested them for the refund all my money back to my account the total of rs.13998. I am not interested to be with 100bestbuy any more, they are not at all transparent and everytime i call customer executive my calls are disconnected by the customer care executives and when i ask for supervisor it is informed that i will get a call back. Which i have never got it till now. I was also informed to send an email to [protected]@100bestbuy.com and they will provide the solution. Till now they havent replied to my emails. I have emailed to all this email ids - [protected]@100bestbuy.com, [protected]@100bestbuy.com, [protected]@suksh.com, [protected]@100bestbuy.com, [protected]@100bestbuy.com, [protected]@100bestbuy.com but none has responded to me. Request you to please look into this and so that people are not cheated. Let me know if you need any further information. Thanks!! Regards, Pankaj
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Aug 14, 2020
Complaint marked as Resolved 
100BestBuy.com customer support has been notified about the posted complaint.
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Dear Pankaj Kumar,

We have forward your issue to refund department.After getting any reply from customer end, we will revert back to you.
If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected].
Regards,
100bestbuy

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