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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Lost Mobile Micromax A116

User
 gdraj925 on Apr 19, 2014
I lost my mobile Micromax A116 7 months old, bearing the imei no: 911304254893930 ; . I have lodged a complaint and also I have the purchase bill with me and i can produce anytime on demand. Please help me in tracing the mobile or ATLEAST please make it to factory reset / block the imie no 911304254893930 . -Raj...
Complaint comments Read comments Complaint category Computer Software

Micromax - very slow proccessing by customer care

User
 rocky5245 on Apr 18, 2014
i am Rakesh Rajput from Indore (mp), I have a micromax x088 phone that have the board problem that why i give my phone to Akhil Trader Indore (mp) customer care center since before two month on 13/2/2014 my compalaint jobsheet no is N30495-0214-8135345 but they not return my phone till now. pls do my help as soon as possible thank you...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Defective Mobile Sale by Micrmax

User
 sachinmahwa on Apr 17, 2014
Dear Sir, said company sale me a defective mobile which i have send theire service more than five times bus=t still problem is continue. I request you take strict action towards this, . Regards, Sachin Khandelwal Plot No 7, Modi Nagar, Near Purani Chungi Ajmer Road, Jaipur Pin 302019 Mob. 9414031455 email - sachinmahwa@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Product Problem

User
 ishan thakur on Apr 17, 2014
I am deeply disheartened with the service being provided by Micromax. Its just being 6 months that i bought this mobile and i started facing problems, as i didn't got the time to submit it earlier, So i submitted to the service center on 19th-march-2014. And till date i haven't received any update regarding the same. Also in head office no one helps you or give proper response and your customer care no. doesn't work.If it works by mistake they directly say call after 15 days. What the heck, did i bought this phone to rest at your service center. My experience with micromax is poor and i will...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax - No Delivery Of Micromax Canvas Knight

User
 gmonga on Apr 16, 2014
I have ordered a micromax canvas knight(white and gold colour) on 3rd April 2014 online through your official website on which it was mentioned that ordered will be delivered by 13th April. But I din't received it yet. Every time when I call to customer care, They always promises to be dispatched in next 1 or 2 days. But I think this is not a way to avoiding the customers. Please look into this matter seriously and take a appropriate action so that I can get my order by today else I will not receive it after today and will claim my amount for refunding. My Order Id: 47981...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Canvas Magnus A117

User
 bankugarg on Apr 16, 2014
I had Purchased a Micromax Phone, Canvas Magnus A117 via snapdeal.com on dated 15/2/2014. On 3/3/2014, there was a problem in my phone, it was not supported any sim card. I had visited Micromax service centre Bhiwadi. They had taken my phone and i got a job sheet no. from them. But till today, i did not get my mobile, they are not giving any proper answer. Please help me....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax Mobile - Micromax Customer care never PICK call

User
 mukesh296 on Apr 14, 2014
To MICROMAX, your website: http://www.micromaxinfo.com/ Tel: +91-124-4811000 Customer Care No: 18605008286 we always call to customer care but always busy number. we need support but micromax no care about customers. if we face any problem so to whom we should contact? we have good experiance with other companies also... they always pick customer call but micromax never picked call. and Micromax accessories also not avail in market .. from where to buy original micromac accessories?...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mobile Phone Blast With Charger.

User
 Ashish Luck on Apr 14, 2014
I want to purchase micro max anroide mobile before few but after purchasing for two days my cell phone with charger has been automatic blaste with my switch board, it has sundelney bcoz, I am charging to my phone but after take charger on the switch board it's ok then put into the charger pen to phone after 10-second mobile with charger and switch board has blaste. Next day- I am goto retailer shop so retailer has been send to mobile with service center then i am go service center so service center operator has told me this not company and me fault if you rerepareing so you pay 3000-thousands rupees...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Worst Ever Service

User
 jayant gupta on Apr 13, 2014
I had given my mobile for repairing since last one and half month. And they said it will done around a month or within one and half but now its more than one and half But unfortunately I am not getting any response and proper servicing from authorised service center Information : Service Center Name : M/S SHRI JI COMMUNICATION SHOP NO 18 VIDHYARTHI MARKET EMAIL ADRESS - shrijicommunication_kanpur@mmxcheckpoint.com Job Sheet no - 8366151...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Network problem in micromax a96

User
 akash.joshi60 on Apr 13, 2014
I bought a Micromax a96 on 15 April 2014. After a week it gave a problem of USB. I went to Micromax service centre they told me to submit the Phone and come next day. So I went there next day, i took the phone and I saw that my phone got a new network problem in addition to the USB Problem. I told them about what they did. They told me to get it Repaired from any local service centre. I went to many other local Service centre and no one was able to figure out the problem, Now the USB problem is solved but the Network problem is still there....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - micromax canvas 2 plus problems

User
 maheshjingarwar on Apr 12, 2014
I have purchased micromax canvas 2 plus a110q in june 2013 but now its showing problems like memory card space get automatically filled files like hpns folder ; exception.log keep on accumulating and use around 5-6 gb space Phone get shut down automatically battery's stand by time is hardly 2-3 hours i have visited service centre few times everytime they reset and says virus problem speaker of phone is not working properly in short this phone is about to dead its only 10 month and this phone has gone this is poor performanc by micromicromax kindly consider my problem and replace this phone to...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Under warranty mobile phone not repaired in given time

User
 rk13892 on Apr 12, 2014
Hi Sir, I have submit my phone on 26th March the agent told me that it will repair in 7-10 days. Again when i reach their they said it will more take 10-20 days when i told them to fix a date that when my phone will repair. They said that talk to customer care. The customer care executive also not replying of my mail they just registered my complaint and give me a complaint no. MMX0804149533 and not reply that where i can track this no. So I am distressed with the service of this company please help me related to the concern.....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - careless and rude attitude of micromax service center jaipur

User
 Sameer Mirza on Apr 12, 2014
i've bought a new micromax canvas 2 smart phone worth rupees 10500 with 2 years extended warranty from the "mobile store". in starting it was working fine but after a month it creates problem for me, after that i take it to official service center of micromax, than after so many trip to service center i've got my phone repaired after a month. then from that day my phone worked fine for 7-8 months than my touch was not working fine. again i take it to service center, at the time they said that my phone will get repaired in just 2 to 3 days, then i keep goes to service center to take my phone...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Doodle A111 battery swollen within 6 months

User
 sonu 25/12 on Apr 11, 2014
I brought Micromax Canvas Doodle(A111) at about 6 months ago. After 2or 3 months my cell's battery is not working properly/very weak. And now my cell is not opening up because my battery is permanently discharge.Even when I connect charger to my cell still it's not charging. I went to Micromax Service center but they are not exchanging my battery.Even I have 1 year warranty with "The New India Assurance Company Limited".And I'm laterally very disappoint....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mшcromax canvas Turbo A250 Stopped working within 3 months of purchase

User
 ankini on Apr 10, 2014
Hi
I have purchased my Canvas Turbo A250 on 2-Jan-14 and within3months it has stopped working. it is getting restarted every now and then. It is giving error then process android.com has stopped. Have also visited service center and they say there is issue in PCB and need to replace which can has 35days of SLA. How do u justify this 35 days of SLA? If it is 35 days SLA then what is the alternative solution for customer?
I had called to Customer Care number 18605008286 but it said that I need to write to this. It would be great if you can provide me with a person having authority to...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Money wasted with Micromax Canvas Turbo A250 within 3 months of purchase

User
 ankini on Apr 10, 2014
Hi I have purchased my Canvas Turbo A250 on 2-Jan-14 and within3months it has stopped working. it is getting restartedevery now and then. Itis giving error thenprocess android.com has stopped. have also visited servicecenterand they say there is issue in PCB and need to replace which can has 35days ofSLA. How do u justify this 35 days of SLA? If it is 35 days SLA thenwhat is the alternative solution for customer? I had called to Customer Care number 18605008286 but it said thatI need to write to this. It would be greatif you can provide me with a person having authority to take anydecision. It’s...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - battery backup is very low and my mobile not returned to me by service centre, kota

User
 Mahaveer Sahu on Apr 9, 2014
My mobile battery backup is very low and when me chaek the mobile service centre then not return me my mobile please any enquary of return my set. your regarding name:- mahaveer prasad sahu contact no.:- 9680623251, 8561827608 email id:- mahaveer.sahu934@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - BAD Quality (Screen touch not working in 15 days only)

User
 rkroshank7 on Apr 9, 2014
I purchased Micromax canvas KNIGHT from its official website 15 days before.now its screen touch is not working. Very much disappointed from this. i just want my full money back from micromax. Even i didnt use properly yet, how can be micromax give cheap quality in 20000 mobile. I want fast solution for this....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobile - Delay in Service

User
 Deepak Nirman on Apr 9, 2014
Dear Sir/ Madam

I have purchased new Micromax mobile canvas 2 A110 SERIAL NO. 911306903066966, 911306903321965 on 29/6/2013 form Delhi. After purchasing, approx 3 months it was good every thing was working fine but after 3 months it become very slow, internet was not working properly, all the applications start hanging after getting on and the system become very-very slow so, i deposited it at Mobile Care B-2 Guru Nankpura opp V3S Mall near Maharaja Bequett Hall Laxmi Nagar Delhi- 92 on dated 28/2/14 my job sheet no. is N030666-0214-8383761

When i was submitting the...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - Cell phone not repaired for long time

User
 VIKASMHETRE on Apr 8, 2014
I have given my cell phone for repairing scince last two month. But unfortunately i am not getting any response and proper servicing from authorised service cent at reliable enterprises akurdi nr jaiganesh fame pune(Model no a110q).
This is very imbarising situation for me that i am not able to use my cell phone since last two month.Number of time i talk to customer care people. But time to time they are talking like we will response in 8-day or 10-days but no use of my all efforts....
Complaint comments Read comments [1] Complaint category Mobile Handsets

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