Micromax Informatics Customer Care

Micromax Informatics Customer Care

Micromax Informatics Ltd.

Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Tollfree:
1860 500 8899 [Consumer Electronics]
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9
5
1860 500 8286 [Smartphones]
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199
252
Phone:
+91 12 4481 1000 [Head Office]
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97
101
Fax:
+91 12 4400 9603 [Head Office]
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Contact Form & Contact Details

Store Locator

Support Center

Head Office

Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603
View More Information...
Satisfactory Rating
7%
Complaints
7528
Responses
1828
Resolved
118
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Micromax Informatics related photos (1638)

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Micromax Informatics Customer Care related pictures (1638)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Micromax did a fraud by replacing with demaged phone after 3 month

 Johny Kumar on Feb 12, 2016
Kind attn- smriti
i hv submitted my phone to haridwar service center on 16/11/15, under job sheet no. E070199-1115-20277614 and after so many follow up micromax give me replacement as another phone i.E. Canvas a350. This phone is not in a working conditions as it is frequently hanging and automaticly switch on and off.
Micromax did a fraud with me they gave me a damaged phone and continusely harassing me mentally as well as monetary.
Shame on a company like micromax....
Complaint comments  Read comments Complaint category Other

Micromax Informatics — Faulty smartphone

 Praveen Ghai on Feb 12, 2016
I request to micromax customer care department that please give my phone back my job sheet no is (n0031834-1115-20359287) .

Three months are gone and you are not able to repair or change that phone .Is this the way you handle your company ...Shame on you...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Mobile — Micromax e311 canvas nitro 2 g

 gsatam48 on Feb 12, 2016
On 25 june 2015, I bought a MICROMAX E311 CANVAS NITRO 2 G Smart Mobile Phone from Hari Om Custom Collection, Borivali (East). The First time My Phone Has been submitted in Micromax Authorised Service Center on 15 November 2015 to 4 December 2015 but Problems are not Solved. & 2nd Time My Phone again submitted On 08 February 2016 to 10 February 2016 & Currently 3rd time My Mobile Phone again submitted On 12 February 2016 in Micromax Authorised Service Center M/S BHAGVATI MOBILE, SHOP NO. 201, V-STAR MALL, BORIVALI (WEST) under Jobsheet No. W030204-0216-21795249 Due to Some of Issued in Mobile Phone.
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Mobiles — Replacement of mobile

 mctdharm on Feb 12, 2016
I Purchased Micromax mobile NITRO A311
within 30 days problem start in mobile (Heat up, Restarting and hanging)

I contact Micromax costumer care center on dated 17-11-2015. They assured me that we will replace your phone with new one within 15 days.
after that 3 months have been passed, i am waiting for my mobile phone replacement. When i contact costumer care they always reply within days your mobile will be replace.
contact details when i call/visit costumer care center

Date Reply
02-01-16 within 7 days u r mobile will be replaced
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Lost the mobile

 Sushil Virendra Singh on Feb 12, 2016
I have lost my Micromax mobile on 25.01.2016. IM_IMEI : 911417751326582 and S_IMEI : 91417751579081 . Please help me to block the mobile ASAP.
Sushil Singh
9662087848 Vapi...
Complaint comments  Read comments Complaint category Computers & Accessories

Micromax Informatics — Micromax canvas nitro e455-lost mobile

 ParthasarathiDoraisamy on Feb 12, 2016
Hi,

Further to my complaint with you reg my lost mobile on 10 Dec 2015 ref
no.MMX1012151889643, I had filed Police compliant.Please note down
my complaint ref -BTP1504532.

Plz note my IMEI code of my lost mobile

M_IMEI1 911438700982846

S_IMEI2 911438701082844

Plz confirm blocking my mobile phone per IMEI code shared earlier.

I am yet to receive any response whatsoever from Micromax reg my lost mobile compliant for last 3 months

Appreciate your action.

Thanks
Partha...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax nitro a311

 Ignatius Souz on Feb 11, 2016
I had given my mobile phone to M/S Mobile Garage, Shop G15, Opp Tato Hotel, Gerra Building, Patto Plaza. The phone refused to switch on and the company told me they would be sending my phone out of state to fix it since they wouldn't be able to do the repair in Goa. It has been 3 months now and they still haven't given my phone back. They keep telling me it will take 1 week when I call but nothing has changed....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — My mobile is stolen. So block the mobile

 namita kalita on Feb 11, 2016
My Micromax A120 mobile has stolen today evening with IMEI nos..911367100617563 and 911367100868067. Please block my mobile if possible....
Complaint comments  Read comments [1]Complaint category Universities

Micromax Informatics — Stop my imei registration

 akhiamar on Feb 11, 2016
Sir plz stop this on my no. 7504098436, don't send thish type of sms & plz deactive my imei registration on my number......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Mobile not support to 4g, cheating micromax

 Balaaki on Feb 11, 2016
I'm purchased Micromax E455 4G mobile. This mobile doesn't support to 4G.
I try to Customer care there is no resonance.

Regards
Balakrishnan
9025665836...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — I am ordered a mobile, after 10 days they said that it is out of stock

 abhiisngla112 on Feb 11, 2016
Micromax Canvas XL2 A109 - 4 GB - White - Smartphone + 6 Months Manufacturer Wa
07 Feb 2016
201513138395
rockingdeals-technix

at the day of delivery, they said that this item is out of stock, its too bad...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — About replacement of defective handset delay

 Jeyasurya Jssrb on Feb 11, 2016
Hello sir/madam,
I have purchased micromax canvas 5 e481.
Just end of last month.. I had severe charging problems the phone was over heated, smelled like burnt plastic, i contacted customer care and they advised to charge it while the phone is switched of and then use. I tried, then when i pressed power button the phone doesn't responded, it was like completely dead phone. So i contacted customer care again and filed a complaint. And they said to charge it further one hour, and press power for 15 sec, i tried and phone doesn't responded. Amd now customer care executive contacted me,...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Unethical and unprofessional behavior and false promises

 shreyansh kanodia on Feb 11, 2016
I have submitted my Micromax Canvas Knight A350 at one of the service stations which became dead during the time of warranty with job sheet no. N040711121520800964 on 14/12/2014. Inspite of several complains with complain no. SER145397636778, MMX1201162264854, SER145518137020 at your customer care no. I have been made false promises and each time i call they ask for 15 days more time .

I would request you to look into this matter seriously and provide me with my handset repaired or provide me a new handset as soon as possible....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Regarding micromax p680 compliant

 Vani shetty on Feb 11, 2016
I hav purchased a micromax tab p680 2months back, which is not working properly, several times complained but no proper response.complain numbers are:mmx2901162476744 &9945599028
Please do the needy...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Micromax 42 " uhd led tv

 Yog_kr on Feb 11, 2016
I had bought my micromax 42" UHD tv from flipkart.com on the 19th of july 2015 . On 2nd of January there was a crack seen on the display while i was watching the tv. I switched off the tv to check if there is any physical damage on it. but there wasnt any, later i came to know that its because of thermal expansion. as there is a damage in the internal display panel due to heat from a faulty panel.

I had raised a complaint to the micromax customer care and they havent sent a technically qualified person yet. they send a person whos comes and takes a picture of the tv and sends. later...
Complaint comments  Read comments [3]Complaint category TVs

Micromax Informatics — Zero response against my mobile servicing problem@ micromax service.

 singhuttam on Feb 11, 2016
I have submitted my mobile set Q380 for servicing at Tirupati infotech, ganpati plaza jaipur.job sheetno121520643313. on04.12.2015. it has been say to me that your problem may be resolve within one month but they are not responded untill today. all contact no. seems expire, all mobile no. having no response. all sttaff switch off the contacts.Ivisited there 4-5 time within 2 month, conceren person alway give me next date. always having some technical problem, server problem etc. if alll facilities has damaged then why service centre and for what?this is shame full for you and your entire units....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — Parts missing

 Rituraj Gehlot on Feb 11, 2016
Hello sir,

I purchased a Micromax android one phone online through Amazon. A month ago its motherboard was crushed. I went to the Micromax care center. They told me that It will take a 1 and half month to repair and get back your phone. After a month when I went to get back my phone. They returned my phone without its back cover. I complained to them about it. But, They told me that we are helpless. So please tell me what should I do with my phone without its back cover? Can I get Its back cover through any source??


I am sending you address of that care center...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax Informatics — Micromax a99 mobile is it received to main office??

 PravinMane on Feb 11, 2016
I Have Submited my Handset in Micromax Care Aundh Office, Job Sheet No W031936011621486977 Submited Dt 22/01/2016 & Its Proble belong to first time Camera Not Working, SD Card Store Hide Problem so Sumited at the time my Hand set Body two scroos missing, after some days ago storage problem agin come so second time my hand set only 1 scroo found so kept in MC...
Complaint comments  Read comments [1]Complaint category Insurance

Micromax LED TV — Cheating from service center

 anandsagar.sap on Feb 11, 2016
Hello Sir,

I am having really really bad experience with LED TV, I have bought this 50 inch LED TV few months back, This TV is having white patches issue. I am not getting good response from the service center, Every time I raise the compliant, the compliant is closed without any proper resolution and without attending the problem. Service center is asking me to bring tv to service center every time, I already took TV to service enter once, and they have closed the case without any resolution, now again the service centyer is asking me to bring TV to service center. It s 50 inch...
Complaint comments  Read comments [2]Complaint category TVs

Micromax Informatics — Complaint regarding defective mobile phone

 Sonali Bindra on Feb 10, 2016
I purchased this micromax CANVAS FIRE 4 mobile from one of the stores on 7th of july 2015. Hardly did i use the handset for less than a month, the phone started making issues with many internal problems as related to wifi, signals and bluetooth. After handing over the phone to the service centre thereby I was so disappointed and in deep anger on getting the phone repaired after 3 long months. Such bad service and unbearable staff. And the worst part comes now that is after getting the phone repaired from the service centre again the phone is having issues and that too major ones just after a week....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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