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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

Press Relations
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Micromax Complaints & Reviews

Micromax - lake of service parts wrong commitment

User
 virendrapatadiya on Aug 1, 2014
I am abhishek patadiya have given my mobile at Micromax service station on 26/June/2014 for display problems. They promised to resolve within 15 days. I have called to their contact no no body is picking up phone, called 1000 times but no reoly. I have not got any call till 1st august. When I went to service station to check they said your phone since 15 July. When I cheked the phone the display was even wrist condition. They checked again and told company send faulty one. It will take more 1 month ttime. Tell me what to do now. Contact no 9227909990...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - MICROMAX POOR AFTER SALES SERVICE

User
 vishal.goel on Aug 1, 2014
Hi, I am vishal Goel (Mob- +91-8790700101). I have purchased MIcromax A116i mobile, canvas Full HD, on 9 feb 2014. On 20 june it stopped working. I approched Micromax service centre-(SRI Dhatre Mobiles, Dimond Towers, Shop no 13, 14, Between Taj Tristar hotel and hotel Belson aj Mahal, Opp. Manju Theatre, Secunderabad, AP Phone-8142438102, 04042019016) and they raised a battery replacement request. After waiting 15 days I received the battery from them but still mobile didnt worked. They said its motherboard issue, They raised another request for motherboard replacement (Job sheet-s040358-0714-10731309)...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Regarding The Model No Canvas 2.2 A 114 mobile Repaire/Replace

User
 vijay30186 on Aug 1, 2014
Respected Sir I Vijaykumar Chaundkar fromBaramti, Pune.Me and my theree close friend bye the handset of mention model no in 28/02/2014 from arihant mobile baramti.within 1 month my handset shows problem of network and auto swithoff.we deliver mobile in care centre of micromax in baramti.after long time(2 month)i recive my handset but still it having same problem.Now it is irritating me because its my decigion to take micromax.my family and friend blaming me.so i send this mail to you.Please note that i again submit the handset in care center on date 24/07/2014 (job seet No. *W030576-0714-11174791*) If...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Auto Switch off Micromax Canvas 2 A120

User
 Akshay Odhekar on Aug 1, 2014
Hi I have bought Micromax canvas 2 A120 on 1st July 2014 and observed that device gets auto switched off/reset during call, messaging or any activity this is causing reall problem for me as battery is fully charged still it occurs, I am highly disappointed plz let me know replace procedure, its under warranty period...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Not returning phone

User
 chesterrocks85 on Aug 1, 2014
My name is Rahul Dutta I have bought a new micromax canvas 2 phone last october. I have submitted the phone to the service center in kolkata by the name of Ananya Infotel now it has been over a month that they have kept the phone and yet are not willing to give it back kindly do the needfull and help me get my phone back as i am planning to go on a vacation next saturday. Thanx & regards Rahul Dutta 9674477981...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - service not provided

User
 viku816 on Aug 1, 2014
My phone screen was not working .I had submitted my phone in Micromax service center for repairing .my phone was under warranty .Its now going to pass 1 month since i had given my phone to repair but still i have not got my phone back and after several request to repair and return my phone back, they reply rudly and sarcasticly, always give some excuses .and didnot return my phone back .so its humble request to u to help me to solve this problem....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Replacement of Phone

User
 nawin LK on Aug 1, 2014
I bought Micromax Turbo A250 two months back. My phone touch and power button not working. I have given my phone in Micromax service center on 7-July-14.they told me while giving with in a week they will resolve the problem but its been reaching almost 24 days. Now also They are not responding properly. So kindly do the needful as soon as possible.....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - DELAYING AND NOT BACK MY PHONE FROM MICROMAX COMPANY

User
 aanw316@gmaill.com on Aug 1, 2014
Dear, sir/madamMy name is Anwar aslam ansari I am from SURAT, GUJARAT, INDIA I purchased micromax a102 on 21-5-2014, and in 16 days from the date of purchased my phone was totally dead. Then I go to micromax service station 11-6-2014 (BALAJI COMMUNICATION, 9033848268, balajicomm_surat@mmxcheckpoint.com) in micromax service station customer executive told me that any CIRCUIT PROBLEM is occur maximum 15 day is required to repair this phone in micromax company I submitted my phone in service station. Then I go to micromax service station after 15 days 25-6-2014, customer executive told me your phone...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Poor in customer service

User
 Jagadish Naidu on Aug 1, 2014
I purchased Micromax A120 model on June 2nd 2014 in Bangalore with including insurance option. My screen glass got damaged in a week of time from the day of purchase and posted a complaint to repair this under insurance claim. Handed over my mobile to online service support on June 17th with the confirmation delivery date on 8th July but missed and later confirmed 18th July as delivery date but that is also missed. Later confirmed 30th July as delivery date but that is also missed and recently confirmed 9th July as delivery. I don't know how this going to be true. I would like to request micromax...
Complaint comments Read comments Complaint category Insurance

Micromax - regarding lost mobile

User
 amoldd on Jul 31, 2014
i have lost my mobile micromax A74 yesterday so i requited to miromax sevrice to block my emei no so that any one can not miss use it but they refuse to do so i want my miromax a74 emei no should block my mobile emei no is 91133172646819...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Audio doesnot work when bluetooth on

User
 Ranjanphu on Jul 31, 2014
I have bought a Micromax Canvas 4 on 30.06.2014. There is a problem in my phone since I bought it. The audio in the mobile in music player or video player doesn't work while bluetooth is on in my mobile. It works fine when bluetooth is switched off....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - Faulty handsets supplied thrice

User
 Gurbir Singh Bhatia on Jul 31, 2014
I purchased a Micromax MAD A 94 on 23/05/2014 from Mobile House, Jalandhar. The headphone jack was not working, I approached dealer who shuttled me towards service center who packed the faulty handset and asked me to visit the dealer who replaced the set with a brand new one on 26/05/2014. So far so good... On 09/06/2014, when we changed the wallpaper we came to know that there was a thin line across the screen, the same drill of dealer to service center repeated and after a lots of phone calls and e mails(20) some one from micromax wake up and suggested me to get my new mobile repaired on the spot...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Micromax service centre at Mira Road Aastha Enterprises.District-Thane

User
 S S Tiwari on Jul 31, 2014
I the user of miromax canvas 2 went to your service centre at Miraroad Aastha Enterprises for giving my mobile to repair, they told the system is not working as they doesn't know that my mobile was not in warranty, as i told them my mobile warranty has being finished they told to give mobile and told that the mobile would be repaired till evening and also when i went to take my mobile i requested them to give me the bill, the reply from the person at service centre was " THEY WOULD NOT GIVE THE BILL", but after having very long conversation they handed over the bill, so is that your Service Centre...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Switch Off and Hanging Problem

User
 Parshant sharma on Jul 31, 2014
My phone switch off every 2 minutes. I have a very big problem about this. Even my local costumer care center can't help me about this.Even i live my phone with lock then after can;t open in same condition. Then i open my phone and put battery outside. And again on my phone. Please solve my problem sir....
Complaint comments Read comments Complaint category Electronics & Appliances

Micromax - bad service centre

User
 roybiks2011 on Jul 30, 2014
Don't buy any micromax phone. they have the worst service centre . if u live in near calcutta then u myst suffer . their chandni chowk service centre does not care us. they do not provide any support if u faced any problem about your phone....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - false promise

User
 sehar shah on Jul 30, 2014
I purchsed micromax phone but the service station at laxmi nagar delhi denies to give proper service and are making excuses by making customers to suffer as they dont have spares they play time tactics nd customers are suffering from months...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Canvas A110 - Mobile phone not repaired

User
 Rajesh Sharmaa on Jul 30, 2014
Dear sir/madam My name is Rajesh Sharma. I want to register complaint against Micromax service centre M/S CSD INCEPTION 104, sri aurobindo sarani hatibagan more, kolkata - 700006. I beg to say that i had submitted my mobile (Micromax Canvas A110) on JUNE 05 2014 for repair and my job sheet no.is E030731-0614-10053263 my mobile was under warranty. It is almost 2months i did not get my mobile repaired. I have called many time in the service center but i did not get any reply. Again i have lodge a complain to micromax customer care on dt JULY 11 2014 complain no. 1107146688, but i did not got any...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Service center Misbehaviour

User
 joybhatti on Jul 30, 2014
Service center in Jamnagar, Gujarat Misbehaving with customers and not giving service in time. On asking their reply is “ whether you want your phone to get repaired or not” This is the third time I am giving my phone to service Center for same reason. Pls do the needful. Regards Arun Joy Bhatti 7600780054...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mobile Overheat Problem

User
 veenit on Jul 29, 2014
Dear sir We have send the mail For 3-4 time but Did not Reply its very Poor service u & your services center team the have no talking sens how to talk costumer my mobile is in warranty services center he asked me its chargable call my mobile is in warranty so why we have pay charge Please take actions as soon as posible my Contac no is 9873818110...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - complaint of new phone not resolved

User
 Mukeshgoel on Jul 29, 2014
Dear concern manager, this is to inform you that i had purchased canvas phone (A-114) on dated 28th march from Ghaziabad but i am facing constantly on off problem from last 2 months. Last month phone i had deposited 4 time to customer care but problem is still remain. Kindly suggest what should we do? Thanks Mukesh consumer 9212290966...
Complaint comments Read comments Complaint category Mobile Handsets

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