Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
8529
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
114
92
1860 500 8286
[Smartphones]
325
390

Phone:
Phone:
+91 12 4481 1000
[Head Office]
154
181

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Contact Form & Contact Details

Store Locator

Support Center

Head Office

Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) -173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
9%
Complaints
8529
Responses
2433
Resolved
156
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Micromax Informatics related photos (1900)

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Micromax Informatics Customer Care related pictures (1900)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Micromax model no. aq4501

 raju atre on Jul 26, 2016
Sir,
I have a micromax model no. aq4501.
I have given it for repairs to your official service provider known as pioneer electronice. shop no.7. vijay millinium opp. zp. sataraq koregaon road, satara. i would like to inform you that i submitted my mobile on 20/07/2016. & told them about my complaint. it took them 32 hours. to tell me if the same parts can be replaced or are available & to give me estimated cost.
After giving the my consent to order for the required parts, i have been told that the part ordered will be supplied by the company i. e. micromax within 10 to 12 days....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Give me compensation to not returning my mobile (bolt a40) giving by more than two years to service center

 ARUNKUMAR.PRAJAPATI5@GMAIL.COM on Jul 25, 2016
Dear Sir/Madam,

I'm complain one time before.After that micromax co. call me and told me to write down my complain in www.micromaxinfo.com.

Today Micromax company give me a ridicules solution.

I type e-mail send by company below:

((((((((From: Micromax Support
Date: Mon, Jul 25, 2016 at 5:44 PM
Subject: Re: Fwd: Why are you not reply?. Complaint No.2204144207, Not return my Micromax Bolt A-40 given before ten months
To: arunkumar.prajapati5@gmail.com


Dear Arun,

Greetings from...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Non delivery of handset

 sureshkumarsahu on Jul 25, 2016
I have deposited my micromax handset vide model no. aq4501 on 13.06.16 for
Repairing holdin the complaint "l. e. d. lining". the complaint bears the jonsheet no. 7359 and imei/1 no 911380457225039. i am regretted to inform you that the set is still not delivered though more than one month is passed. today i have tracked the status on jobsheet tracking online. now also it shows that it will take one more week to deliver.
For your kind information that i am facing a lot of problems to manage my work without an android mobile. moreover i have to go out of station to attend an important...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Getting worst service from your service center at kanpur (karachi khana)

 ekansh25dec on Jul 25, 2016
I purchased my micromax mobile on sept'15 from flipkart. Model was xpress 2. I got it for rs.5999. It's mic defected with a year and hence i submitted it at service center on 9th july 2016. They kept it for two weeks and called me on 22nd july to receive my phone. When i received it, service engineer handed my phone with confidence that issue has resolved and tested, but when i checked it phone still has same problem for which i had submitted it. I resubmitted it back to him and they kept me waiting for an hour, saying that we'll do it immediately and after an hour, they said issue is fixed, but...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Complaint handset

 ramsewakram on Jul 25, 2016
1. I have purchased a micromax canvas nitro 4g imei/esn no 911438702404146, 911438702804147 from ansul vineet mobile and computer, sadar bazar ranikhet, distt-almora vide bill no 6817 dt 23 mar 16 for rs 10, 000/- with one year warranty.

2. The above handset become unserviceable with the following problems on 01 jun 16 after only 40 days from purchasing date (A) 4222 cellular access (3g) no service (Poor reception/bad receiving) (B) become automatically on aeroplane mode while switching on/off set.

3. The above problems were reported to dealer at ranikhet. He deposited...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — My mobile device e311 having issues not getting resolved

 svsonawane83 on Jul 25, 2016
No action is yet taken. My efforts are fail.

Biggest problem. Micromax made handset is not getting repaired by micromax people.

Please see below my earlier work orders or job sheets but the problem is still present my handset is dead.

W031936-0516-23349549
W031936-0616-23717946
W031936-0716-24281505

He are some complaints raised by me via http://micare. Micromaxinfo.com/ for the same issue:

Ser146774212733
Ser146797056234
Ser146828669345

Some tickets numbers were getting created...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Canvas — Complaint. service center not resolving my tab problem. repair nor repair

 Bhavyalalu on Jul 25, 2016
Am bhavya from bangalore. I purchased micromax canvas p480 tab from ebay. Aug 2015 paid 6000. From dad one tab is hanging.. Restarting repetedly. I ve contacted service center many time. They just upgraded software n gave back. It was not repaired nor replaced from head office service center.
Am tired of going service center. I never used tab for minimum 5mintues. Repetedly it restarts... Kindly i request u to help me... By refund or replacing the product...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Mobile — Fake headphone... And fake customer care

 kalpesh2810 on Jul 25, 2016
My name is kalpesh chaudhari...
My problem is my e451 headphone is dublecated...

My contact no:- 9970592810/7738856073
.

Those is my 3rd complent here but my prob is not solve... Micromax service is so poor... Please solve my problem otherwise i complaint in consumer court and these is my last complaintmy problem is solve then i reviews on all web micromax company is fake... And he cheated with customers so please help and solve my problems
Last 2 time i am complaint on these site but... Only customer care call me but no problems solve me... He told...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — Mobile phone charger

 guptaarpita on Jul 24, 2016
I m from allahabad. I have purchased my micromax bolt q338 in march, 2016. Now, since two months its charger is not working properly. My phone is in guarantee period as only 5 months old. I went to service centre for its replacement but since 2 months stock is not available there. And every time they tells me to come after 1 month. Feeling helpless... Too mch frustrated now. Plz help......
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Micromax Informatics — Micromax mobile e313 issue

 vijaysandhu on Jul 24, 2016
My micromax mobile model e313 was having some issue in may16 and it was under warranty so i go to service centre in haridwar.

But around 2months has been passed and i am not getting any positive response from service centre.
Address of service centre is
M/s mahadev enterprises
16, new haridwar colony, near mehra nursing home,
Chandracharya chowk, pin-249407

The document given by service centre is attached.

I had follow up and visited service centre for more than 10times but not getting any positive response. I am very much...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax — No delivered phone from service centre

 sanjay saxena pgi on Jul 24, 2016
Respected sir/madam,
Maine 5 july 2015 ko micromax doodle 3 mobile purchase kiya tha or uske bad mere mobile me bahut sari problems ane lagi jaise mobile hang, screen touch problem, apne aap on/off hona or bhi bahut problem thi maine guarantee period ke ander 2-3 bar apna mb. Service centre dala 2 bar kanpur me or 2 bar lucknow me but mere mb. Ki problem solve nhi ho payi. Is bar b maine apna mb 11 june 2016 ko dala service centre me jo ki guarntee khatam hone me kuch hi din rah gye the, mobile service centre me dalne ke baad unhone bola k 2 din baad mil jayega maine 2 din baad phone kiya...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — My phone is in service centre but still they haven't made yet

 Md Imad Uddin on Jul 23, 2016
My micromax new set micromax impulse is submitted in. Micromax service centre since 1 month and they havnt made yet when ever i call them they say we are having problem to make it it will take some time. Please help me to bring my phone back in a good condition as early as possible
Just 2 months before i have buyied this set but this set os having mic problem and some of the softwares problem
The customer care is telling that we are unable to make you phone please help me to replace my phone with new handset its in warramty period only 2 months i have used...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax phone a290

 devi singh001 on Jul 23, 2016
My jobsheet is w020590071624438482

My phone was not getting charge, i submitted my phone to service center in jodhpur on 21 june 2016.

The call center of micromax is saying your phone is ready please collect the phone. But when i go to service center they say your phone is not ready and they cannot repair the phone, please take your phone without repair....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Mobile handset not working since march 2016

 monsi philip on Jul 23, 2016
Dear sir/madam,

Since march -2016 i am after micromax to resolve the issue of my mobile but till now its not be resolved and the best part is i am neither able to contact your customer care officers because of poor line connections and nor any feedback against my various emails send to you.

The alloted service centres in bhilai are not capable enough to resolve this issue further.

The bad part of going to your service centre is that when ever we hand over the set to them they ask us to get the stored datas to be removed through us... how is it possible...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Phone — Not repair phone within time

 ashishkmr344 on Jul 23, 2016
Dear sir i give my mobile phone (micromax aq4501) 11/07/2016 (scan copy is attached below) at amritsar perfect mobile repair center, near railway railway station, he told me that my mobile will repair 12/07/2016 i confirm at micromax (amritsar branch) contact no (01835099494) that my mobile is repaired then i go to micromax service center (your service center is 25km from my address res complex powergril asr) then he (mr sahil-9814747997) told me that tour phone is not repaired he told me that my phone will repair within 1-2 days but today is 23/07/2016 my phone is not repaired (i have only one...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Phone restarts when using internet

 jps12345 on Jul 23, 2016
Model no. canvas spark q380
Imei no. 911454856036311
911454856339319

My phone restarts when using internet,
I have 2 times gone to the service center

Prince communications
Ahlu walia building opposite, bhopal house, near durgama restaurant, lalbagh, uttar pradesh - 226001


First time they reset the phone.
2nd time they change the pcb

But still problem is same....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Micromax gold a300

 Ravishef on Jul 23, 2016
I have micromax a300, problem (ph automatic rebooting - unable to start) occurs in my cellphone we was try to repair micromax a300 but didn't get satisfactory answer from micro care and they return my cellphone and care person suggesting to replace motherboard to repair the same (which cost was rs 12000)
Which was too ixpencive, so i need to take online service and motherboard to repair my ph... please help us regarding this...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Smart Phones — Micromax juice 2 aq5001

 rohitbansal361 on Jul 22, 2016
I purchased micromax juice2 aq5001 at 23 oct.2015, after 2 months i went to the service center in garh road meerut u. P. For updating the software of the phone and problem of display always off. Which hardly takes an hour but during that process i was informed that my phone was dead and it would take around 15 days times to repair the phone, many times of purchasin date. I lived away from my family so this was a big problem for me as micromax donot provide you spare phones when phones are being repaired, i received my phone after 15 days. After some time new problems started to come up with my phone,...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — Not received my tab in time after promising that tab repair time during warranty period is 21 days.

 amritanshu@# on Jul 22, 2016
Job sheet of my tab 2122126-0516-23585844 after 67 days of deposits my tab in service centre during warranty period not received till date. However every time customer support telling for 21 days more required.In job sheet also promised that device time is 21 days for repair. I need immediately my set or refund. I was deposited my tab in micromax authorised service centre hajipur vaishali, bihar on 27 of may 16. But not received same till date. Due to this i am facing a lot of problems. Help me....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Micromax service center misconduct and poor service.

 safikamal on Jul 22, 2016
I handed over my micromax canvas spark (q380) to the nearest service center (mahamaya enterprise, rup narayan road, cooch behar, west bengal, pin-736101, c. s. t/tin no-1982498157v) on 25.4.2016.initially they give me a manual job sheet. but they did nothing. on asking several times finally they give me the online job sheet on 23.6.16 (job sheet no-e030461-0616-24029073).
On 11.7.16, when i asked about the service status, micromax call center executive replied that service has been completed and requested me to collect my handset from the service center. but when i visited the service center...
Complaint comments  Read comments Complaint category Mobile Handsets

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