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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Phone parts not available

User
 Yugal Arora on Jul 1, 2015
Hi, I bough micromax a90 pixel 4 gb black phone, It accidentally broke by falling from my pocket, I gave it to service center for repairing, They kept it for a month and a half and said that it can't be repaired as spare parts (IC) is not available....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Still problem not solved

User
 jivya on Jul 1, 2015
Attention please, As per your distributors bill No.ANS/CS/RO4327 dated 4th July 2014 (Navtarang Radio House, Sangli) I have purchased a mobile Micromax A 106 From starting it has some functioning problems. So I forded it to your authorized service station Shri services, Sangli (M.S.) on date 08/04/2015 as per job seat No.wo30455-0515-16800062 They given back to me on 22/5/2015. Still problem not solved. Again I have returned this Mob. to your service station on 22/5/2015 i.e. same day. Further they have given the said mob., saying repaired, on 26/6/2015 Still problem not solved Problems...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Not proper working of hand set.

User
 mamta280812 on Jul 1, 2015
MY MOBILE PHONE IS NOT WORKING PROPERLY ITS CHARGE INDICATING BULB IS NOT BLINKING WHILE CHARGING, TOUCH PAD NOT WORKING AND RECEIVER IS ALSO NOT WORKING .WITH IN TWO MONTHS IT HAS SENT TO COMPANY FOR REPAIRING.ITS MODEL IS 121 A ELENZA. Jobsheet ID:E060088061517400794...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - NOT DELIVERY OF MOBILE PHONE

User
 mamta280812 on Jul 1, 2015
Sir, I have given my mobile phone for attending its charging and mother board problem on 22/05/15 to nearest service centre. having complain no E0600880515-16782905. Yet today i have not got my phone please arrange it quickly to get my phone....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax handset complaint

User
 Minkuj on Jun 30, 2015
Dear team, I want to complain for your centre of micromax hazratganj where my father visited 3 or 4, time for complaint regarding his phone of micromax A 76, he pay the 4100 rupees for his phone still phone not working properly he is so frustrated even your executive gives a wrong information if you can take any action then reply me otherwise i will take action for only 4100 rs... Now i am just want to take my money back and you put my phone... Regards, Jyoti 7755888121...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - internal LCD display fault

User
 Ishan Deep Garg on Jun 30, 2015
incident date 28 june 2015 phone no 9810333770 I was working on my micromax canvas tab P470 suddenly i feel internal display was looking like a breakable screen and after that i try to start it but it could not. when we tried to repair from service centre (Shakarpur, Delhi). service centre advice us to replace the internal LCD display part at the price of 3250.00 but we explain incident in the service centre and requested them to replace the screen in warranty period, but they did not trust on this incident and refuse to replace the same. kindly advice us what to do. Waiting for your response...
Complaint comments Read comments Complaint category Electronics & Appliances

Micromax - Micromax phone - Poor service

User
 PayalPatel1987 on Jun 30, 2015
I can not believe on such a good brand company providing pathetic services to customers. We bought Micromax phone online from Australia and gifted to my mother/ AFTER just few months it stoped working. We given the phone to Service center based at Anand, Gujarat but they returned us the phone back after 30 days without repairing it. Phone is in warranty period. Service provider said that Micromax is unable to solve the problem and returned us the phone. We checked the phone and we found out that they changed the original bolts of the phone and also they have not fixed the chip properly so phone...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - loss my cell phone

User
 srinivas_gowda on Jun 30, 2015
lost date:30/6/2015 client no:9066234362 description:lost my cell phone in bus now its switched off..there is a sim card in it and sim no is:9036588983... can you please track it and return it or can you provide a refund.its a new phone purchased on 18th febrauary 2015...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - brought new model micromax unite 3

User
 sahil hooda on Jun 30, 2015
on 26th june i purchase a micromax unite 3 smartphone in rohini sector 3 from mobile store the shopkeeper gives me a defected headset his upper black screen has little damage and i didnt see that because the damage was very small when i complain about the phone for replacement he didnt replace its and argue with me and tell me to go to survice center sector 16 rohini new delhi when i reach there they said to me that there is a little damage and i would pay 1750/- rs for it why i pay rs 1750/- if company replacement gurantee is there...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Very bad - poor customer service

User
 adi5402 on Jun 30, 2015
I have a mixcromax A114 which I purchased about 6 months ago. The phone is still in warranty and the on off button got a little pressed. I decided to give the phone to micro max service center in Lajpat nagar. The person told me it will take 7-10 days. I got a message on the 29th exactly 10 days later from micro max saying it has been repaired. So I took off work early and went to the repair center where to my surprise the phone was messed up even further. The guy who repaired it had messed up the motherboard and the phone was not charging. Now they are saying I have to wait another 20 days before...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Complaint against Agra Service centre misbehave for repairing Bolt A069

User
 Hemant Tiwari on Jun 30, 2015
Dear sir, I have purchased a mobile Bolt A069 on 09/07/2014. It working well till last month. Now it showing its shows some problem in touch and key pad of phone. It became hang up and now shut off. I have gone to Micromax Service Centre M/s Simran Electronics G-9 Narain Tower Opp. Police chowki Sanjay Place Agra. I tell the complaint of my mobile to receptionist Yashmeet Kaur but they said before hearing the complaint that it take 15 days time for repairing i asked "why" She said that this is the rule of our company. So if you agree than i open job card i request him that please repair this...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax canvas nitro display problem give to service center last month not get yet

User
 Ashu aeri84 on Jun 30, 2015
Gud evening sir i complaint against micromax service center bcz very poor service . In feature i not recomend to buy micromax phone ever. I find problem in my canvas nitro in display . In service center i show the fault. He ensure that display changeed soon and i fet my mobile back in 10 days. I got call after 10 days from micromax service center. When i recived my phone than i chek bt in change display fault also . I show again service center he say again after 10 days display replaced i submit my set bt today one month gone not recieved my phone and service center always say phone on the way....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - display complaint

User
 Nikku thomas abraham on Jun 30, 2015
A vertical line on right side of the screen is seen on my mobile from the 3 day of purchase. The colour of the line may vary depending upon the page which I open. Its clearly a display complaint.I kindly request to replace or correct the problem as soon as possible...
Complaint comments Read comments [2] Complaint category Online Shopping

Micromax - Micromax Unite 2 mobile once again gone for repair and not returned yet.

User
 Vaseeq on Jun 30, 2015
Hi I am Vaseeq. I am Facing this Issue for the SECOND TIME. I had submitted my Mobile Micromax Unite 2 A106, at micromax service center at 17 - June - 2015 and yet my mobile has not repaired and returned to me.(Pls note that the same problem had occurred before a month and had taken 1 MONTH to solve (check my previous complaint for details)). My Contact no - 9663852655. Job sheet no : S010088061517321632 ; Problem Reported : 4101 POWER DOES NOT SWITCH ON ; Remarks : Not Switching On; What had to be done : Motherboard replacement; Warranty : Yes ; The handset was submitted to the below address in...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - Mobile is not working properly

User
 rkpiisc on Jun 30, 2015
I bought micromax a111 from amazon.in on july 17 2014. From then this mobile is creating problem. I thought of going multiple times to customer service center but because of time constarint I couldnot. My brother went to service center they sent him saying this is not under warranty n all that. Issues: cameras are not working properly 2. Speaker is not working properly. 3. Slow I trust amazon more than samsung and any other companies. I bought yureka also that set is working fine. Reply me your proceding as soon as possible...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Canvas Knight A350 Touch Screen Not working.

User
 Kunal*kkc on Jun 30, 2015
I have submited my phone to Service centre on 12/06/2015. after 4 days they sent to Delhi n give me new job sheet no that is W030204-0615-17277946. my issues are. 1. Why it is kept at service centre for 4 days without any working...? 2. Phone is showing under process as confirmed from Customer Care No: 1860 500 8286 3. So why Micromax is taking 15-18 days time ? R u doing any research work or what ? I am very disappointed b`cuz I do most of the study work in my mobile. I required urgent solution of my issue. So kindly do the needful....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - Complaint for Mobile Phone

User
 Sh_sunil on Jun 30, 2015
This is to inform you that i had bought one micromax mobile phone (4501-Android one) on March 17'15. Phone had worked fine for two months & on 19th June my mobile phone got hanged & not to switched on. I have submitted my mobile phone to one of your micromax repairing center at sec-41, chandigarh. They told me that motherboard of this phone has been damaged & need to send to the head office for repairing & it will take 22-25 days. I had called up your helpline-1-860-500-8286 for further help but no resolution being provided by them. One of your customer care executive lodged a complaint & said that...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - RECEIVED A FAULTY MOBILE A290

User
 msalve123 on Jun 30, 2015
Purchased Micromax A290 on 05/4/2015, and it started malfunctioning ie it gets restart automatically frequently. hence handed over to Micromax authorised service center on 10/06/2015, again on 13/06/2015 & 29/06/2015... jobsheet No. w030399-0615-17579036. on 10/06/2015, the mobile was handed to service center.. and same was returned back on 13/06/2015 at 12:30 pm, on same day it was again returned back to service center as the problem was not rectified. the service center has kept the mobile again and fresh job sheet was given. the mobile was returned back on 29/06/2015, but still the problem...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Phone is not repaired since it is with Service center from last 2 months

User
 sandesh1703 on Jun 30, 2015
I am having micromax turbo and its in under warranty. One fine day, phone's display went off suddenly. I submitted it to Alwar service center and they asked me to wait for 20 days. After 20 days when I went to collect my phone they told me that there is not place in phone to insert SIM, and they sent it back to jaipur service station. After 10 days when I again visited them they said that now few sensors are not working and they are sending it back. Now its almost 10 days and there is not status update. The complaint number is 17357868 and the complaint is processed at Alwar (Rajasthan)...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - service centre not returning my phone - MICROMAX

User
 paramveers1074 on Jun 29, 2015
Sir, I purchased a micromax canvas juice 2 on 25.05.2015. From starting onwards I was experiencing overheating problem and display problem in my handset. On 11th June this year, I submitted my device in service centre. First they said that it will be okay by 13th most probably. When I called them they said it will take time. Then 15th I called again they said its in co. When I contacted the co. They asked for 15 days, I said ok. After a week I contacted them to know my device's status. They again said it would take 15 days or even earlier. Then on 24th when actually the phone has gone through...
Complaint comments Read comments Complaint category Mobile Handsets

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