Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 8%
Submit a Complaint
8197
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
67
60
1860 500 8286
[Smartphones]
283
336
Phone:
Phone:
+91 12 4481 1000
[Head Office]
131
157
Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Contact Form & Contact Details

Store Locator

Support Center

Head Office

Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) -173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
8%
Complaints
8197
Responses
2191
Resolved
145
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Micromax Informatics related photos (1807)

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Micromax Informatics Customer Care related pictures (1807)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Giving a different product after replacement

 silu mohanta on May 24, 2016
Sir i brought a micromax laptab on august2015(model name-acc.lt666 grey).
in the march 2016 it became automatically got dead.i show it in the micromax care at patelnagar delhi. they took 1 month time .i received my laptab but again it show the same problame. then i again submitted in the same micromax care. and then it took again 1 month.but here they are giving me a diifferent product by saying that it is a replaced product. and the replace product is not compareable to my laptab..becoz it is lesser price in market.
so i again gave back my product to the care .yet i have not received...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Micromax Informatics — Service of mobile

 mlmexpert on May 24, 2016
I have given servicing for my tabp470 on 10th march 2016.. At the time of submission of mobile they told within 21 to 25 days you will recieve mobile.. Till now there is no update of about my handset.. Whenever i complaint they just tell wait for 21 days.. And it is almost 3 months but no update of mobile.. I have made a heavy loss due to unavailability of mobile.

Now my patience is over.. I am looking for legal action... For this company.. My job sheet no.- e040240-0316-22371756...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Company not give my mobile

 nareshsivaji on May 24, 2016
Maine micromax ka naya mobile liya tha fir usme touch problem aa gayi h maine apna mobile care m jama karva diya 17/3/2016 ko jama karva diya tha lakin unhone abhi tak mera mobile nahi diya maine 10_11 chakar care m laga liye wo mujhe saaf mana kar rahe h mobile handset _e313 canvas xpress2 maine saare pryas kar liye h vo mujhe mera mobile nahi de rahe h 64 din ho chuke h aap mera mobile dulwane ki karpya kare unki di hui jobjeet ki photo copy m send kar raha hun...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — Non return of my tablet

 Almas Syed on May 23, 2016
On 28th march 2016, i went to mircomax service centre in Civilines branch, Allahabad and gave my mircomax canvas P480 tablet for repair as it had issues with charging. Since the product was under warranty i wasnt charged but i was asked to wait for 45 days as the product will take some time to repair. The so called 45 days are already over now and i tried keeping up with them for details but they keep giving excuses, the most common excuse being "the tab will take more 21 days to repair". The warranty date also got over on 19th may 2016 and i really doubt if they'll ever return my tablet. I want...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Mobile Company — Not responsible

 Ashok Sathasivam on May 23, 2016
I am sorry to this micromax customer very poor and non responsible, they have my mobile micromax canvas ecxpress 4g regarding complaint of mobile is not switched on sim is inside for this complaints they have taken moer than 3 months from 2.2.16 to 21.5.16, I got my mobile back with same condition it was not repaired.then i askesd to customer service they are not giving proper reason, now i am really feeling cry for buying micromax mobile.from this complaint. i attached my mobile with warranty. please give the solution for my problem my mail id : ashoksathasivam@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Software crash in micromax - 4g set

 manishrm955@gmail.com on May 23, 2016
I have brought a new micromax - 4g dual sim mobile from distributor in moradabad.
After inserting the sim in 2 slot, it got hanged and nothing was displayed there.
Screen totally turns into black. Even after trying it to switch off, it not getting off.
Next day, i took to the mobile to shop from where i brought it. Then the shopkeeper says that send it to service center.
Technical from service center says that problem with its software is occured.
Job no - 410700516-23226192.
22 days has already passed from taoday and i do not get my mobile.
How...
Complaint comments  Read comments Complaint category Business & Finances

Micromax Mobile — Bad service provided by micromax mobile service center

 Dilip J D'souza on May 23, 2016
Bad service provided by Micromax service center, they had promise me 30 days time to get repair my phone bt after 30 days they used to tel they had forgotten to repair it and they asked another 20more days to done.. if we ask for manger no for complaining about it, Service manager name Suresh and his contact no.9845019101 told Yes it takes 20 more days.. where ever you need you can register complaint I don't care, such a irresponsible person..
Myself devendra and I had given my Micromax mobile to service on 22nd of April.. hope u people take action on this issue....
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax — Company not give my mobile

 nareshsivaji on May 23, 2016
Sir Maine apna mobile 17/3/2016 ko care m jama karvaya tha Jo mujhe abhi tak nahi mila h aur company meri baaton ka sahi jawab nahi de rahi h wi BA's21 din bada kar mujhe bats dete h vo mujhe koi sach baat nahi batta rage h company ka 21 din k andhar think karne ka vaada hota h lakin vo mujhe mera mobile 2months hone k baad b nahi de rahe h sir mera mobile handset no. e313 canvas xpress2 h. main care k dwara di hui jobsheet aapko bhej raha hun please check my mobile no. is 9068727020...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Faulty battery provided

 zubaid_shaikh on May 23, 2016
I, Zubaid Shaikh had ordered a new battery for my Micromax A 210 from a customer care of Micromax, Akurdi, Pune. I had paid a advance amount of Rs.200/-. The battery arrived after 1 month and I paid the remaining amount of Rs.690/-. The battery provided is a faulty one and the customer care is not ready to provide a new battery. New Battery is barely 14 days old....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Handset submitted for service not return till date.. It has been two months from submission

 Arunanshu Roy on May 23, 2016
I am writing this mail in context that i had submitted my handset micromax A102 in the name of Rupali Devnath in Lucknow at M/S Mobile Dot Com, 111, 1st Floor, Sri ram Towers, hazratganj dated 28-03-2016 as it was having a problem of automatic internet was getting "ON".

I received a message that your handset is repaired, kindly collect from the center, hence i went to collect my handset at the service center. After prolonged waiting the concerned person told me that your handset had came repaired but still the same problem is persisting, so, we will again send to our H.O. for swapping...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Micromax tablets

 kzahoor508@gmail.com on May 23, 2016
Respected - sir,

I purchased a micromax tablet canvas (Model)- p 480 in date -

8/10/2016 but after 4 -5, months tablet not worked. I complained in

Micromax customer service center. Customer executive said to me

Ending teblet for repairing and i send my tablet in micromax service

Center - jobsheet date, 28-3-2016, job sheet *no 40441031622625923*

But customer service center - not giving me any detail and not sending

Tablet. Many times i called and i sending messages by writing and
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Mobile eg111-customer harassment

 Sanjay@Con on May 23, 2016
Dear sir/madam

Kindly go thru the mail communication as given under please...

I am getting frustrated now, this seem purely customer harassment only.

After so many communication with service center and today i called on 1860 500 8286 of you service center contact no as provided me on mail and discussed the thing with mr. Vikas around 11:15am, but he is also asking some job sheet no and saying can't do anything without job sheet no, even after i am providing the "reference to your ticket id - 333970" which i have received from you side only vai mail. He...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — My phone is switched off and not open

 sandeeprana09 on May 23, 2016
Maine micromax juice3 q 392 abhi 06 may 16 ko on line shopping sites shopclues ke through liya tha. Mera mobile baar baar switch off ho rha tha or ab wo switch off hne ke baad on hi nhi ho rha.
Ab batao m kya karun maine 6600/- rs ka loss uthaya h aapki company ka phone lekar.
Muje mere paise ya phone replace karke do.

Aap itni ghatiya quality ka phone market me kyon launch kar rhe ho aapke against court me case register hona chaiye. Agar mera problem solve nhi hua to m aapke against court me case register karaunga.
M is desh ka jimmedaar or jaagrook naagrik hun.
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Mobile phone fault

 v.r.samy on May 22, 2016
Sir,
I purchased s-301 bolt through amazon. You have supplied with out charger and i purchased one from local market. The set is not holding charge even after
100% charging. I took the set to your service centre at erode town with same complaint. Now they they ares saying it is because of not using miromax
Charger. Is it true?. If so why you have not supplied charger with additional
Payment?. I being an ece engineer i do not under stand this theory. Kindly advice your staff please....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Mobile repairing

 sachida nand verma on May 22, 2016
What is this dear
Your workshop is so near to noida but your working style is like you are repairing mobile on foreign country.
I handed my mobile for repairing at your shop at sector -22, noida on 3 may 2016. After few days i got message through sms that i would get repaired mobile in a week, after two days i got message in twenty days. Yesterday i got message via sms that it will take further 10 days. Are you befoolling customer.

N verma
Mob 9811211888
Job sheet no — n041112-0516-23188714...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax — Not returning the phone

 ayan khanda on May 21, 2016
I submitted my phone on 4th of april following that my phone was not charging . They promised me i would get my phone back within 1 month but still i havent got the phone back.i requested them to return my phone without repairing it but everytime they say wait till the phone gets repaired and comes back.All i want is refund for the harrashment and the return of my phone.
IMEI NO:911430701366541...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Delay in repairy

 Mukund Gangatirkar on May 21, 2016
Respected sir,
I gave my mobile named “micromax canvas xpress 2 (E313) on 7th april 2016. To your service provider “shree services, sangli.” they told me that my mobile would be delivered after a month.
After a month, when i asked for my mobile on 5th may, 2016, they told me that the mobile is not repairable at sangli customer service center and it has been send to the authorised customer care center at delhi. And it will be returned back within 4- 5 days. But on 13th may, 2016 i received a massage from you that my mobile will be retured me after 21 days. And again on 20th...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Smart phone a 108,

 deelip patil on May 21, 2016
I had given my smart phone which is micromax a 108, which had a touch pad problem to, shubham telecom services, nashik, from 08 april 2016 but till now they dont have given my phone back, not even my problem is solved, even they dont have provided me online jobsheet number. Whenever i call them the lady says that you will get your phone within 3 4 days but till now no action is taken, kindly look in to the issue & confirm back....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Switch user

 Gunjan Mishra Gunjan Mishra on May 21, 2016
I am gunjan mishra mera mobile micromax q 412 jo maine 21/4/2016 ko care me jama kiya tha aur aaj ek mahina ho gaya h mera phone mughe abhi tak mila nahi hai jabki maine 18605008286 par baat kiya tab mughe pata chala ki apka phone 7 days ke ander mil jayega aur aaj 9 days ho gaye h mughe abhi mera phone nahi mila h mere nana g spar ho gaye h mughe jana h apne ghar bahraich aur 7 days tak phone ki wapsi hoti h mera phone 4 days me kharab ho gaya jab maine dikhaya tab usne kaha ki care me jao aur waha bataya ki ek mahina lagega dekhiya mughe monday tak naya phone ya mera paisa ya mera yahi phone sahi...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Micromax Informatics — Defect set q327

 Bijay Kar on May 21, 2016
I have purchase an android hand set Q327 on 23/04/2016 at sahidnaga, bhubaneswar shich is defective one, either battery performance or mother board is very poor inspite of swich off power is reducing, I have visited your service centre located at sahidnagarnear about 3 times but no satishfactorey result found please do the neadful.

Bijay Kumar kar
9937619342
bijaya_kara@yahoo.com...
Complaint comments  Read comments Complaint category Other

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