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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Handset Touch not working third time complaint ( MICROMAX CANVAS L108 - 911373400849401 )

User
 mukesh78pathak on Mar 28, 2015
Dear Team, Sincerely regret for the inconvenience caused I am collect our handset your service center on 22-Mar-2015 . At the time handset working fine after 5 Days same problem are facing with our hand set such as ( Touch not working ) . Regarding this problem I am going to forth time your service center your Executive saying to me pls submit your handset after 01 – Apr -2015 this time is closing . My humble request to you pls suggest . As per trail mail First time Deposit Handset your Service center on 30-Oct-2015 complaint number is MMX0912144657 Receive Handset on 25 – Dec-2015...
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Micromax - Mobile not recieved form service center.

User
 pisal on Mar 28, 2015
I purchased Micromax A104 Mobile phone on 13/10/2014. After two month it started giving problem like Dailer fail & No Sim. So I submitted the mobile phone to Customer Care Service center at M/S. Allied Services. Dadar East, Mumbai as on Date : 30/12/2014 Old Jobsheet No. *W031687-1214-14223397* then they gave me New Jobsheet No. *W031687-0115-14410274* Every month I have been calling and visiting the service center and asking for when I will get the deliveryof the mobile phone. They say that my phone has been send to Delhi for replacement and you will get it soon. Till today date : 28/03/2015...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Replace mobile

User
 jkaaa28 on Mar 28, 2015
Dear Sir, I purchased Micromax A106 in Jan 2015(end of the Month). One day use new mobile, next day mobile hanging prolem then sent purchase shop he is replace OS but after three days charging problem then sent micromax service center in Trichy(Sri Balaji Electronics), He is replaced again OS but 8 hr i charged mobile but after 1/2 hr battery is low, Then sent micromax service center in Trichy(Sri Balaji Electronics), He is told Board problem sent company on 18/03/2015 but still in mobile in micromax company. Again Again Problem is coming this phone. So Kindly replace NEW MOBILE IMMEDIATELY. Regards,...
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Micromax - Regular complaints with the phone

User
 Snehasish Chatterjee on Mar 28, 2015
I have bought a Micromax 350 in the month of November 2014, its not even been 3 months, the phones touch panel stopped working in the middle of a tour. I went to Micromax service center, it took them 15 days to repair the phones, again due to mishandling of the phone by the service centers people my phone back glass cover also got broken and they took some more time to change it. and its been hardly a week, I am again facing problems with the speakers, I believe the phone is faulty & I demand a replacement for the phone....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - CUSTOMER CARE SERVICE HARASS A LOT

User
 BHANU PRAKASH PANDEY on Mar 28, 2015
I HAVE GIVEN MY MICROMAX A065 FOR DISPLAY COLOUR ISSUE TO THE SERVICE CENTRE AT ALLAHABAD, WHICH WAS UNDER WARRANTY AS IT WAS ONLY A 2 DAYS SET, AND THE SERVICE CENTRE SENT THE MOBILE TO COMPANY ON 09/12/2014 AND YET TO PRESENT TIME THEY ARE NOT GIVING THE MOBILE BACK TO ME AND WHENEVER I CONTACT THEM THE THEN THE RESPONSE IS NOT AS PER SATISFACTION. AND SAYING A NEW THING TO ME BY SAYING THAT IT WILL TAKE 30 MORE DAYS OR 10 MORE DAYS AS ALREADY 120 DAYS HAVE GONE....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - micromax a120 touch not working

User
 Anandhajothi A on Mar 28, 2015
dear sir/madam, I brought this mobile on 12th jun 2014. after 2 months touch not working. and I give to service center. then I get my mobile 15 days (nearly) later. then again 1 month later touch not working. again I give it service center. then after 70 days(nearly) get my mobile. in a warranty period 85 days for service only. now again touch is not working... please exchange me a new mobile or same futures other mobile or refund me a amount or else take my mobile as good rate to exchange a other micromax mobile. do needful AS SOON AS POSIBILE... thanks by Anandhajothi...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Sim not detecting, overheating, poor battery back up

User
 Sharath P Kumar on Mar 28, 2015
I bought a Micromax Canvas 4 around 6 months back and the performance of the phone was satisfactory. After 6 months, the side button (display on/offf button) shows some issues of loose contact. Since the mobile is under warranty, I handed over the mobile to an authorised micromax servicing (M/S EXCLUSIVE CARE USNAZ TOWER, MG ROAD, OPP MEDTCALTRUST HOSPITAL, COCHIN Tel:O484-235O199 Mobile No.09947114499 Tel:O484-2350199 at Cochin. They returned the mobile after 2 weeks. Unfortunately after the repair mobile starts showing following defects:- 1. Mobile not detecting sim. 2. Battery back...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - make fool of customers

User
 akshay budakia on Mar 28, 2015
Dear Sir, i have bought a Micromax unite 2 a 106 on 29/10/2014 from hisar.The set is going smoothly but it giving me trouble just after three months of purchase.Earlier on first week of February i've deposited the mobile on your micromax care hisar.Thet gave me back the mobile after 15 days of deposition and even charge me for the replacement of the parts. Now, it is noit even a month it gave me trouble again.When i complained again they told me to replace the mother board of the mobile which will take 15-20 days.They gave me your Customer Care no.18605008286, but when i called there only...
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Micromax Mobiles - problem I n micromax phone A 102 doodle

User
 atul gera on Mar 28, 2015
Dear Sir/Madam, I am writing this mail because I am very dissatisfied with the quality of service from the service centre of Micromax mobile. I had purchased micromax doodle A102 phone on dated 17/11/2014 from SHUNTY BHATIA INFOCOM, FARIDABAD but after using it for one week this phone has started complaining .The ongoing call is cutting continuously while calling .I had submitted my phone to SIMRAN COMMUNICATION, FARIDABD(service centre) for checking and they had taken 1 month for repairing the same but after repairing, the problem was continued and again I had submitted my phone to service...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - after 66 days, Under warranty repair mobile handset A210 is not complete by Micromax

User
 rrks on Mar 27, 2015
Respective sir, I am Rajesh Kumar Singh, I am facing on very Bad response and repair service from Micromax care service center. Which is located at nagpur(M.H). I have claimed on warranty for my Mobile Handset {Model No.;-A210(Grey), Model Code;-SERMOB0299, } on Date 19/01/2015 that concern person had said that they required Max.24 days to solve my Mobile handset problem . The issue were my mobile handset was dead ., I have called on date 11/02/2015 to that number what ever they have mentioned in The JOB SHEET{W031927-0115-14575289} to some person said your mobile handset is not repair on till date...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - All Chandigarh service center mob number Switch off.

User
 Atinder Virk on Mar 27, 2015
hlo sir my name is atinder pal singh my mob micromax unit is software problem. then i call 3 service center in candigarh but all number switch off last 2 day try to connect service senter but no respons sir call me plzzz short out my mob problem, , , , my mob with gratni....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Micromax - Micromax-Phone not yet received from repairing, Bad response from Service Center

User
 Fazil.mohamed on Mar 27, 2015
Dear Sir/Madam, I have submitted my Micromax A120 mobile to Micromax Service Centre, Velachery regarding phone touch and display problem. I have submitted my mobile on 2 February 2015, and they asked me to collect my mobile that evening. When I went to the service centre they said it will take 5 more days and when I went after 5 days they again said me to come after 10 days and they were not lifting the call when I am calling and even when they lift the call I didn't get the proper response from them and still now I didn't get my phone repaired about 60 days have been over but they were not returning...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - micromax a99 display and touch requirement not availibale

User
 9211561031 on Mar 27, 2015
Dear sir/madam I m greatful to you for using mobile a99 micromax express Dear sir my phone is damage by me and repair in your sevice center Your supporting staff my reqUirement not fulfil . I m very harassment to by your staff. Kindly provide me Micromax express A99 display and touchscreen Not provided against I m help for consumer court . Kuldeep F-7/55 sultan puri New Delhi 9211561031 9716276689...
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Micromax - handset have lot of problems

User
 Amar Kadam on Mar 27, 2015
I have taken canvas magnus but the cell creating lot of problems i have sended my mobile before 6 month but can't getting proper service the cell phone have lot of problems please Give me a new handset my cell was in in your company i am cant getting proper service not satisfied with your company please give me a new mobile...
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Micromax - issue in getting handsfree replaced.

User
 kkmukesh on Mar 27, 2015
I gave my "white" hands free in local customer care for replacement because of mic fault on 14-3-2015 and i am asked to come after 7 to 10 days. Today i visited there and they said hands free is only available/supplied in black colour. But if i purchased phone in white colour and gave white hands free to replace how can u give me in black this is purely unprofessional. Kindly resolve problem in minimum time and get me informed about action taken. Mobile no. 9416450600 and 9034178409 Job sheet no. N050065-0315-15534123 of dated 14/3/2015...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Canvas knight A350 - touch screen not working

User
 SANMATHI HS on Mar 27, 2015
Hi, I had submitted my phone on march 10 2015 to the micromax center in bangalore located at Malleswaram because my phone touch screen was not working, just 6 months back only i purchased, they told me you will get a call within 3-4 days but till now i had been to the center twice, but till now not yet to repair. they told part is not yet received from head office. more then 15 days is finished, i am realy sad on this micromax brand. service is very worst in micromax....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - handset replacment

User
 pooja ranjit surana on Mar 27, 2015
It would b glad if u cn solve my problem as i hve bought a handset of micromaxA94 and it had a problem with its chargng system n da charge is nt supportng n gve it for repairng it in its service center n they ensured me dat il b gttng it bck with 1 week bt its been nw 1mnth n dey r nly sayng me dat 15 days n 10days mre bt i hvnt got ne result till date n i hve also gvn a complain in customer care n they hve also gvn me a complain no as 0403153646 bt still i hvnt got ne response from der side too sir my jobsheet no is E020193-0215-15137529 dated as 19/02/2015 so sir il b glad if u cn get my handset...
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Micromax - malfunctioning of company and service centre

User
 arun166 on Mar 26, 2015
I have a Micromax Mobile phone A94 in October 2014 .And from last month my front and rear cameras are not working. So I went one of your service centre K S Mobile service central market, Ghaziabad. I submitted my mobile on 17 March 2015 and they asked me to collect my mobile that evening. When I went to your service centre they said it will take 5 more days and when I went after 5 days they again said me to come after 2 days giving reason that spare parts are not available in the company then again after 2 days they gave me same reason then I called at your customer care number 18605008286 dated...
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Micromax - Phone not yet received from repairing

User
 rahulpahuja2015 on Mar 26, 2015
Hi, I had submitted my phone on march 4 2015 to the micromax center in bangalore located at marathalli because my phone was restarting in between calls and auto rotation was not working plus handsfree was creating a problem so i submitted all of them at the center they told me you will get a call within 3-4 days but till now i had been to the center twice, First they dont pick calls and then they told me your phone is about to come from delhi within a day and gave me a new number saying that they will respond to it and deliver it to me by themself, but till now no response...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - expandable memory problem

User
 Mohammad Umar khan on Mar 26, 2015
I BOUGHT MICROMAX CANVAS KNIGHT CAMEO. Specifications on the bacl of the box says the expandable memory is upto 32gb. But when i inserted my sandisk 32gb memory card which was working fine with other phones, its automatically unmounted. M really confused and infuriated. I need my card to work. Pls help me out with the same....
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