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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Related to repairing

User
 caapeksha on Mar 2, 2015
My father had purchased Micromax Model-A-290/M-IMEI/911379251172769 mobile on 14-08-2014. &S-ESN NO-911379251423261 . Unfortunately it is totally defective piece as could not be repaired by their service stations despite their repeated efforts since last five and half months .Just after two weeks of purchase device starts abnormal function i.e.battery consumes power much faster it requires frequent charging at every 25-30 minutes.on repeatedly approaching their service centre they agreed to replace battery on 01/11/2014 and finally replaced it on 15/11/2014 after two weeks device again starts...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - DELAY IN GIVING HANDSET FROM SERVICE CENTRE

User
 som81 on Mar 2, 2015
This is the 12 month I have bought my micromax A58 handset. And as a punishment of buying micromax I had to go to the service centre10 times for different issues related to hardware and software. Everytime they kept it 2-3 week. First time I submit the phone for repairing at SABSONIC micromax service centre which is at Teghoria, Kolkata. Next time when again some problem occurs then I go to another service centre of Micromax as my address had changed. At that time they told as I submitted it previously in another service centre they wont receive my phone. I had to go to the old service centre again....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - LOST MY MICROMAX CANVAS GOLD A300 WITHIN WARRANTY PERIOD

User
 Rajeswari Thanikachalam on Mar 2, 2015
Hello Sir/Madam, i bought micro max canvas gold a300 on october'14 unfortunately i lost it day before day (20-02-2015), I have all documents of my mobile phone including warranty card, filed FIR copy .Please help me to get my mobile back or please advice i need to do further....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - mobile henge

User
 tushar0077 on Mar 2, 2015
I bought this micromax mobile as its an rediphone vadodara and being proud of the indian product.I am completely dissatisfied with your service and quality.and simply as know the indian product is bad.And i request to all my friends please do not buy micromax product and save money... micromax canvas hue AQ5000....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Complaint regarding to the servicing of micromax smartphone.

User
 bandil on Feb 28, 2015
I am having micromax canvas 2.2 A114 smart phone, I purchased it on 15- Feb-2014, it has 1 year warranty, but after some days unfortunately it made some problems. The mobile was unable to work properly. I submit that mobile to service center in vidisha (m.p.) on 02-Jan-2015 under warranty. But till now i got no response from service center. Two months have passed, i have no information about my mobile. I am attaching softcopy of my id, cashmemo of mobile & worksheet that is provided by service center at the time of submission. Really, I am very unsatisfied with this company. Please...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Company is not repairing my mobile

User
 P$k on Feb 28, 2015
I had a Micromax mobile A121.He got out of order last January. Then I submit it to care. The micromax officer said to me, we will give your mobile after one month. When I went to care after one month then they said to me you’re mobile haven’t repaired yet. Then I called to micromax care and I speak with consumer care officer and he said to me your mobile will take one month and after one month we provide to you your mobile. After one month again I went to care and they said again your mobile haven’t repaired. They had given me time for one more month. I can’t trust on them anymore. I want...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Uncivilised behavior of Micromax Service Centre (MSC) Patel Nagar employee and her boss

User
 gcparihar on Feb 28, 2015
My mobile A315 damaged in accident. I have full coverage insurance of 'Daily app'. When I went to MSC Patel Nagar they refused to admit my claim only because on the bill my name is written in initial letter of my name G C Parihar. Whereas I have ID proof that reads my name as 'Gemeshwar Chhabilal Parihar'. The Receptionist argued with heated words even she suggested me wrong method to correct that bill. Thanx to daily app cust_care receptionist, he told me write way of making affidavit. They haven't mentioned anywhere in T&C that claims will not be accepted if bill are in initial letters. The...
Complaint comments Read comments Complaint category Employees

Micromax - Canvas HD for repair pending 45 days with service center

User
 nidhi.pathak on Feb 28, 2015
Job sheet number : N030666 - 0115 - 12290097 given at M/S The Mobile Care (Delhi) B36 Guru Nanakpura, Laxmi Nagar Delhi Phone numbers : either invalid or no answer. Complete loss of phone, battery to be dead due to no charging for 45 days. No Usage loss additional. Please compensate. regards: Nidhi Pathak 9650738282 / 9717860231...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - give me a new phone

User
 kkumar.arun79 on Feb 27, 2015
I purchased a micmromax canvas night mobile phone but he was not running well so i give for repair at service center on dated 28-12-14 after 1 month they give me an another repaired phone to me which was also not running well, i returned that. I want my original phone or a new mobile phone as earlier. Arun kumar 9911320405...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - wrost customer service

User
 bhushannagar on Feb 27, 2015
Hello After a long time today i received my mobile but it is now very bad situation, only one fault in my mobile but now it is not working at all. Existing issue ia still and so many new issues in the mobile, speaker and mike is not working, Audio jeck not working, dont know what the company do with my mobile in the last 50 days. Today i again submitted my mobile in service center. Please see if you can do anything. Me and my any friend will never buy any item of micromax in future. Tomorrow i will file my case in consumer court because i know still no chance to resolve my issue. Thank...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - yu yureka

User
 amar86 on Feb 27, 2015
i am amaranadh from vizag i bought micromax yu yureka on 22 jan but at prsnt its not i cantact yu care for 5 times but they r not responing to my prblm ..they told sending yu new battery but stil i am receing any battery this is my 6th day waits for battery..27 mrng i called yu care for 6th time they told me sending yu baterry wait for 5 days i ..so give me a solution plzz sir my email id amar.ragolu@gmail.com...
Complaint comments Read comments Complaint category Electronics & Appliances

Micromax - there is no proper response in your service point dindigul(tamilnadu)

User
 selvakumar ponginan on Feb 27, 2015
I bought a yureka YU in 5th flash sale.In my mobile I have noted a complaint the complaint was at the time of making a call the display is turned off automatically. Today I contacted your authorised service centre in dindigul(tamilnadu).they said to me we can't make a service this.I want to know where I have to give a service? If you are not rectify this means surely I going to make a complaint in consumer court....
Complaint comments Read comments [1] Complaint category Products & Services

Micromax - Micromax handset returned without rectifying after 1 month and had to be submitted for repair. UNACCEPTABLE SERVICE

User
 thinkpositive91 on Feb 27, 2015
Called customer helpline and had a word with Faizal he asked me to call again. Had purchased a MT 500 on 08/04/2014 and had submitted for repair on 02/02/2015 ---- old job sheet number W031902-0215-14926727, handset returned on 26/02/2015 but fault still remains 27/02/2014 ---- new job sheet number W031902-0215-15277916, resubmitted handset for repair and again they informed it will take 20-25 days for repair. imei number 911347850193676, esn number 91990410019367b PROBLEM REPORTED 1) Data Communication for CDMA does not work. 2) Problem with headphone -- only one earpiece working. 3)...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Micromax - Touch Screen Problum

User
 Chanderkant Singh on Feb 27, 2015
Dear Sir, I had purchased Micromax Bolt A064 Black, Now Touch screen is not working, I had submitted phone to Service Centre, But they are asking for 10 days. I can not leave phone for 10 days. So please arrange the spare part urgently & do needful. Service Branch : Shri Krishna Comm. Shahdara Thanking you, 9953166188...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Micromax - Handset Service delay

User
 Hari_Swarna on Feb 26, 2015
I am Hari. My Handset battery was burnt and this mobile was taken in the month of August 2014 and on Jan2015 mobile batter was burn. I have given my handset model A092 forservicing to Micromax Care Authorised Service Centre, Jayanagar, Bangalore - 560011 on 24/01/2015. Service agent promised that I will get my handset with in 15 days but now 1 month over I have not received any call from them and whenever I called to the numbers 41204141, 41214141 always these numbers were busy. I dont want service from you and I have not ever seen service like this any where, and I have do not have any...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - micromax mobile

User
 harshdpatel035 on Feb 26, 2015
job sheet number --*S010050-0115-1425289z* from the micromax care ...mobile problem was - network issue --so i had an issue in networking problem i gave to micromax care in jayanagar bangalore and i have not yet got my mobile since 2 months they are posponding every weak i dont know what to do so poor service ...i had tried even customer care i dint get the good respond ......
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Contact transfer

User
 K.C.Thomas on Feb 26, 2015
Dear Concerned, I have purchased a micromax phone thinking that try and see. My first experience is very bad. I have nearly 1100 contacts in my previous phone Nokia Lumia 510. After purchasing only I came to know that the contacts cannot be trnasfered from other phone to Micromax. The shop keeper agreed that he can do this . However after making payment etc. he tried for half an hour and said He cannot do the transfer. I have taken to several places nobody could o this. Why you make such devices that is not user friendly. This is a very bad and cheating to the public. I am a person...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Display Screen Problem

User
 LAXMIDHAR NAYAK on Feb 26, 2015
Sir/madam I had purcahse micromax cell phone on 21.06.2014 from M/s Mobile Galary at Angul. I have facing problem after one month. Its left side key was work properly, then I had given at Talcher, Angul Customer Care to repair. They repair it but I found that the display of screen not functioning it doesn't look. Again I had given for repair of display of screen. Thenafter I again facing the same problem. I again takes at Angul Customer Care but they have refused to take. My EMI Nos. 911343407450735 and 911343407450743. Please help... Laxmidhar Nayak 9776674740......
Complaint comments Read comments Complaint category Other

Micromax - A 290 not get satisfaction answer

User
 aman` on Feb 26, 2015
Sir/madam

I had purcahse my phone and day one i have facing problem as a second sim, i had submit my phone sector 16 and get after approx one month and now again i had submitted 19/2/15, and as per him they will return after correction with in week, but now nobody pick the phone and not give any satisfy answer, please help...

Aman dixit
9718999201...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - No action is still taken after so many complaints.

User
 akash1694 on Feb 26, 2015
As Given period of my mobile repair was 25 days and almost above 1 month time has been completed by service center now again 1 month time is given by center hence disappointed please co-operate & do it as earlier as possible. Since it was my very bad and unexpected experience. Next time this brand will be my last option. Looking after these services of Micromax company Samsung is the ultimate brand which provide there services in time. I'm sure that you will take it in your concern. Please look into this matter as soon as possible.please do it as earlier as possible. Waiting for your reply....
Complaint comments Read comments Complaint category Mobile Handsets

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