Micromax Customer Care

Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
+1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

Press Relations
Micromax House

View More Information...
Satisfactory Rating
1%
Complaints
5544
Resolved
45
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Micromax Complaints & Reviews

Micromax - regarding mobile heating problem

User
 khanabdul on Jul 31, 2015
I had purchased canvas spark q380 on June 13. When I connect data on my mobile is heat always battary down within 3 hrs. What I will do pls suggestsuggest, I suggest from customer care they told tot me no problem. I have save call record. Pls change my mobile give me new. otherwise I will go to consumer court very soon....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - Delays in providing solution - Micromax Service Centre.

User
 sonal.r.desai on Jul 31, 2015
Hi, My name is Sonal Desai(Mumbai). I took Micromax Canvas Knight in the month of Feb 2015, initially it was good but after a month i started facing issues like the device used to get heat up n hang too several times. Finally in the month of June the mobile stopped working. I gave it to my mobile wala and he gave it to the nearest service center later on I got to know the Mother Board of the device has been damaged. I gave it for repairing on 10th June 2015 and i was told to expect my device within a month or max to max a month and 15 days. I waited for the response and finally called up the service...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Service Center not giving proper updates and still phone not repaired - 1 month crossed submitted twice too

User
 smartyn13r on Jul 31, 2015
Hello Team, I have submitted my phone twice to the service center and it has not yet been fixed. Its more than a month now that it is in the service center. Job Sheet Date 01/07/2015 Job # W030635-0715-17645871 Please let me know your escalation contact, before I contact Consumer Court. Thank You - Vasant Ambre 9222317187...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - my phone bolt A47

User
 shobhitbhatia on Jul 31, 2015
my mobile phone on 13th july -16th july got many problem like it got switch off automatic 10 or 12 times in a day and then go your service center and see the fault pf phone and give us on 20th july but the problem was same and then they say that your mobile phone will get back after one month so plesegiveany standby or phone phone replace or reparired quickly....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - My mobile not replaced or repaired

User
 naveen yfj on Jul 31, 2015
i am naveen from paramakudi i bought micromax canvas knight a350 last year September my mobile went wrong i didn't charge while i charged my mobile. so this july 13 i gave my mobile to local service center. they took long time an they can't service it properly so they said they need to send the mobile to company an it will almost take 45 days to service that mobile. and they said that it will not be claimed under warranty.
so i brought my mobile back from them at 29th july. and i myself send a complaint to them that day itself but there was no necessary action taken regarding my...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Work Happens Under Warranty Or Not

User
 Manoj Dhalia on Jul 31, 2015
Dear Sir / Madam, I have a Micromax A106 model purchased on 22 August, 2014. Its warranty will expire on 22 August, 2015. I had visited to Micromax care, M/s Verma Enterprises Hansi and opened a job sheet on 27/07/2015 having Bar Code *N060173-0715-18200001* on Job sheet regarding problem of "Range not coming in Handset". They told me that It might be sent to Company for repair as the problem is not solved at their end. As I have registered the complaint within the warranty period its depend on them that how much time they will take to solve it. It means it should be covered under warranty....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Lost my mobile

User
 chandruj90 on Jul 30, 2015
can u please track my mobile i have on the GPS and my mobile is Micromax a 240 doodle 2 and IMEI number: 91131625054442650

please do the needful


thanks and regards
chandru.j
9944855393
7299110856
mail id :chandruj90@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobile - Not recive mu phone

User
 sonu sain on Jul 30, 2015
mane apna ph 2 bar care me pahucha dia h jo ki micromax canvas a104 h
abki bar wo mane 9-7-2015 ko mahendergarh care me jama kraya tha
Company k according 29-7-2015 ko muje mil janachahie thq
but abi b company wale 10 din ka or nam le rahe b
plz kuch solution kro
Attach- job sheet
Job sheet no.- N060176071517838785...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Lost my phone

User
 mahi tamta on Jul 30, 2015
i have lost my micromax canvas colours 2
model no- micromax-A 120
M_ IMEI NO- 911367106298129 and S_IMEI NO- 911367106798623
on -30/07/2015 with phone no- 8958353438.
kindly provide me with the last recent location of my phone in detail and help me search my phone as soon as possible in following email id
mahimatamta074@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax mobile Model A116

User
 Tripureswari Ghosh on Jul 30, 2015
My mobile was stolen and requested company to trace the mobile with the help of IMEI number as FIR has already been loged.My IMEI NO. is 911304256878558 and I need the last location of the mobile when call was made from that with sim no. 8285472626....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Software issue

User
 Gunjan1976 on Jul 30, 2015
My mobile Micromax A089 has problem in software & nothing was available on display so i given to authorised service centre (M/S AKS care) in Lucknow on dated 16/06/2015. My jobsheet number is N040504-0615-17283997. Firstly service centre person told me that will call you after a week-with solution- but service center did not solved that problem till now and he totally fails to honor the given time line. Now we moved for my collection of set after receiving the SMS from Micromax today (30/07/2015) & at service center visit person told me that display is broken by you & that was totally surprising...
Complaint comments Read comments [1] Complaint category Employees

Micromax - A190 handset

User
 Amit74 on Jul 30, 2015
I have purchased an A190 hand set on 11th sep 2014, since then i have submitted the phone to your authorized service center 4/5 times for different nature of problems. once it is repaired it hardly works for 2/3 months well then again some problem arises. some time it is hanging whenever using it or sounds were creaking, contact list copies automatically, handset restart automatically and many more....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Regarding Phone Dead And Service Center Issue

User
 therajeevmishra on Jul 30, 2015
I bought a micromax cell phone model No.-C 200 On 08th Of December 2014. my phone got dead in the last week of april 2015. then i contact to service center. After one month they give me a Micromax C192 and they told me that micromax is not making C-200 that's why they are providing this phone C192 In stead of C200. But as a customer i am not happy with this phone C192, because my previous phone had a camera and lots of things. but in this phone.. features are not like C200. So i didn't received that phone from service center. my job sheet no. is *N030007-0515-16536546* and i am also attaching...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Battery Replacement

User
 Naveen Kamithkar on Jul 30, 2015
Dear, I have batter problem with my micromax P255 tablet.I went to Micromax service center by name Hari Hara electronics in ameerpet, hyderabad.They said battery is dead so I ordered for a new battery on 19/06/2015 they said battery will come in 10 days now it has been over a month still no luck.Please send status of my order to my email ID naveenat30@gmail.com Details : Work Order No : S040360-0615-17375063 Model : Micromax P255 Problem : Battery Replacement Care Center : Hari Hara Electronics Ameerpet, Hyderabad Regards, Naveen Kumar K email id : naveenat30@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Canvas Nitro a311 network and camera problem (under warranty), Service centre is not work properly , I want replacement.

User
 shashwata mandal on Jul 30, 2015
I purchased micromax nitro a311 model on 20/04/2015..after one months of use the network and camera was not work so I gave the mobile for repair on 01.06.2015 for repair at (SOLUTION POINT) at Bally. The collection centre assured me that the mobile will be repaired or changed within 15 days. Now it's 60 days over I had still not received my handset.Now everyday i got a message that your mobile has been repaired plz collect it from the service centre.when i call service centre they say that now your mobile is not ready plz wait some days. what kind of service this... I want replacement. SERVICE...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Sd card option not showing

User
 Yashaswichauhan70 on Jul 30, 2015
It has been 3 weeks my 32GB of card is not showing the option n though it shows camera pictures in the gallery...I don't know what is happening in my phone all the time...if one problem is solved another comes!!! Jesus knows...I'm fed up with this... Please help me to fix the problem......
Complaint comments Read comments Complaint category Electronics & Appliances

Micromax - Micromax service centre problem

User
 Nickson Anbalagan on Jul 29, 2015
my mobile micromax A104 has broblem in display touch so i given to authorised service centre(M/S ocean mobile care) in tamil nadu at 13/07/2015. my jobsheet number is s020214-0715-17897342. fist he told 15 days time period of broblem solving. but he did not solved that broblem and he did not mention perticular time period. my mobile in warranty. this is second time i am facing this same problem. fist time display touch changed in same service centre and he take more then 45 days.
now I am asking every time he told me wait for few days ....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax unite 2 a106 - switch on problem

User
 rahulkumarpandit on Jul 29, 2015
Dear sir/mam,
I have bought one micromax unite 2 A106 in october2014 .About 7 months works properly.but some problem occured in june -2015 .problem was phone was not switched on. So i have submit this phone on 27/06/2015 to gaurav communication (micromax service center in panipat).till date 29/07/2015 .phone is not repaired . they are telling that it will take 10-15 days more. Already one month is over. Pls do needful to get my handset back in proper condition....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Service Centre - Service centre not doing work properly

User
 punni394 on Jul 29, 2015
dear sir
my phone is canvas a110q (out of warranty ) my phone has some software issue like charger not respond, memory card corrupt, battery drainage so i go to durga communication ( service centre of micromax sitsuted in paschom vihar b-1 new delhi) customer executive sugggest me to change my phone's mother board nd after that he charged rs. 1800 from me on 8/7/15. afer 1 week he gave my phone but problem was not solved... and afer that i was many time visited to the service centre of micromax. manager of service centre mr. pankaj sukheja was not respond me properly and other people....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Product and service

User
 Abhash Hota on Jul 29, 2015
Dear sir/mam,
I want to file a complain about Micromax mobile and his service center .I purchase one mobile i.e Micromax canvas 310 on 24th of October 2014 . For first 5 month it runs smoothly. Later on April first week it starts hang .suddenly it throw some error and shut down .That time i give it to care and they suggest me, i will get back my mobile within 2 days, after 2 days i called and then i get to know that they send my mobile to head-office and it will take 10 days .Again i called after 10 days and they said give on next week .Like this they will take 1 month /Again i use it for...
Complaint comments Read comments Complaint category Mobile Handsets

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