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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Mobile display touch button and charging fault

User
 Singh Ravneet on Dec 19, 2014
Hi Sir/Madam, My micromax magnus A117 mobile got the below problems twice in its warranty period. 1. Display touch buttons on the bottom side not responding. 2. while battery charging the mobile it was not charging, it got charged only after rebooting. I had given mobile for servicing 2 times in last 2 months. But problem is not yet resolved. And for last ~1 month mobile is with service center, and i am struggling as i am not given any substitute mobile. Here is my recent service job ID: "S010088-1114-13402787" Pls. take this matter as priority as for last 2 months i am almost without...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - loses wifi connectivity Micromax Canvas Gold A300

User
 Gaurav Ghai on Dec 19, 2014
i buy a new Micromax Canvas Gold A300 . The cell phone is working ok but there is problem in wifi connectivity. I have bsnl broadband at my homemy phone looses its wifi connectivity within 5 metres ..and automatically get off its wifi and again i have to go to near my modem to connect again...my bro and my dad also have android phone company videocon and lava it works properly my laptop works properly only my phone has fault...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - Unable to give Service of Guarantee

User
 Krishan Rawal on Dec 19, 2014
Dear Sir/Madam, I bought a micromax canvas 2.2 A114 from Bhagwati Telecom Railway Road Gharaunda (Karnal) as on 13.07.2014. Now i am facing a problem regarding power on- off in my mobile some days ago. I am going micromax mobile care near vodafone store G.T.Road Panipat but when the person see the mobile and says this mobile is dead. According to my phone bill this phone is in Guarantee but Service center tell me this in not in guarantee. So i am facing a very big problem without my phone. I am sending a scan copy of mobile bill. So please check and take necessary action. From : - Krishan...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - IMPROPER RESPONSE FROM YOUR STAFF

User
 Kamal Rohira on Dec 19, 2014
Dear Sir/Madam, My Name is Sandeep Nagpal, Your Micromax Authorised Service Centre Located at 302, Vikas Surya Shopping Complex, Manglam Place, Near M2K Market, Sector-3, Rohini, New Delhi-110085. I had gone to the respective centre, as My TAB was not getting charged properly (IMEI NO. 2500BD0E01CFFA0). The person attended said that it will require 10-15 Days to resolve the issue. After that when I went to receive My TAB your staff said that the screen of TAB has been broken by them mistakenly & they need some more time to fix this issue & now there is no positive response from...
Complaint comments Read comments Complaint category Other

Micromax - Delay in back mobile from service centre

User
 anand9873117646 on Dec 19, 2014
Hello I am omprakash from harkesh nagar in Delhi. I have purchased micromax smart phone A121 but after one month, problem occurs in phone then i have submitted phone in service center of micromax in lajpat nagar they have gave me JOB sheet number -N0 030456-1114-1325279, on dated 10/11/2014 and assure me that they will return phone after service in 10 days but 40 days has been passed even they don’t back smart phone they said that it is in service and always gives excuses and gave time 10days everytime.I want to request you that plz service my phone and return as soon as possible. Regards, omprakash...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax Canvas A110 - fraud person

User
 nitin kakde on Dec 19, 2014
i had recieved a call from person whos telling me he is a micromax company sells officer & u will get a micromax mobile A110Q from us only 3000 Rs. & when i collect it in the parcel their is a glass frem i shocked & i called him but now he is not recieving my call. His name is Vivek sharma from delhi & cont.no is 09310437809...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - regarding my mobile micromax canvas juice a77

User
 pk11428@gmail.com on Dec 19, 2014
sir my name is pramod kumar. i am from noida sec 126.sir i purchased a new micromax mobile in the month of september 2014 but after few days the sound of mobile had gone.all type of sound like listening song sound, outgoing call sound, incoming call sound was not working. i submitted my mobile at noida sec 27 in 15th october 2014. but till now i could not receive my phone. when i go to service centre he says to me that please wait one week but he has been said to me many time. i could not understand what is happening with me. i received my mobile 5th december but as soon as i checked my mobile at...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - delay in handset repairing

User
 Akash Agarwal 0895 on Dec 19, 2014
My job sheet no. Is : E030731-1014-12819031. My handset model no.MicroMax bolt A26. My handset is under Warranty. There was a minor software glitch because of which my handset was not starting. I submitted my handset on 13/10/2014 at micromax service center mentioned below : M/S CSD INCEPTION, 104 AUROBINDO SARANI, HATHIBAGAN MORE, KOLKATA - 700006 I haven;t received my Handset till now (i.e.19/12/2014) 2 months have passed, They are telling me that it will take time we have sent it somewhere else. Yesterday I called them and they told me that handset has been departed from their higher...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - heating mobile micromax A106 model

User
 Jitendra Kachhi on Dec 18, 2014
Hello I jitendra kachhi in jabalpur m.p, i new mobile perchege a micromaxA106 model number, but then one month a problem an over heating mobile, then a summit a service center, please give me states mobile, then job sheet number -N070369-1114-13162420, then comment number-MMX2711143532, then ime no.911391308234575 Regards jitendra kachhi mo-07803883227...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - Cheating the customers

User
 sahil.tarani on Dec 18, 2014
On 17th Dec 2014 I went to MMX service centre located at: Survey chowk, opposite police station Dehradun Uttarakhand 248001 +917500398136 On asking three time they told me that they had an update of JellyBean 4.2.1 available for my Canvas 2 A110. Being excited I approached them the next day, and handed over my phone at the desk. First they tell me not to get it upgraded as the phone might be dead In case something fails from their end. They said its just a 1% chance. So I said go on, and waited outside for my phone. after a while I was called inside to check my phone, but to...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Poor service , Rude staff, False promises

User
 sahrma.nam on Dec 18, 2014
my phone Micromax- a105(grey), was taken on 14/10/14 & was given a word where it was suppose to be repared & given back by maximum 25 days. Complaint no, - *N030672-1014-12761475. where it has came on 12/12/14. Moreover it came with load of stretches & still not working. On receiving of phone i noticed it came without battery & cover, which i further had to collect from customer care. As i called customer care, M/S ABC telecommunication, Ramesh nagar behaved so badly & further said that I am not suppose to call them, whenever my phone will come it will be delivered. Further...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Haven't got device back from Micromax care(2.5 months had passed)

User
 Arvind Anandala on Dec 18, 2014
I got some memory issue with the Micromax A117. I submitted the device before 2.5 months to fix it, which is under warranty. They told it will take 15 days at the time of submission. But, still haven't got my device back. On top of it ( got to hear that, take micromax a110 device of low price instead of Micromax A117, which is not sealed at all or else do whatever you wish(from head office as per the service center conversation) .Really!! Frustrated as i have been searching jobs(not able to check emails instantly due to this). I am enclosing all the email conversations with micromax . The number...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mobile is with service center since last 45 days with no update

User
 santosh Vapilkar on Dec 18, 2014
Hi, This is to inform you that I have been using the Micromax canvas A117(BLUE) handset. Issue here is that, I gave my handset on Nov 1 ST for screen change to Micromax service center Dadar (East), Mumbai but still I am running behind the service centre employees for my handset and the strange thing is that I haven’t received an answer which says that it takes how much time now when I got my mobile back. I can't except this type of service from your own service centre and in future for sure I will go with the market theory that don’t go for an expensive handset from Micromax/Lava and so on....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Service Center In Ambernath

User
 Dikasha on Dec 18, 2014
I Purchased Micromax Funbook 3G P700.in 2013.within 3 months tablet having battery issue for that I submitted my tab in Micromax Service Center which is in Ambernath.after 3months they gave me my tab.saying that sorry for your inconvenient.Now 15 days before again I submitted my tab for touch pad issue, yet I didn't get my tab.they said that we order wrong part of tab.we will give you your tab within 15days again and i don't have other handset to use. Plzzzzzz take some streak action against that service center.that service center employ and Head also mad in conversation. I am requesting to you...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - Bad Service & Battery missing by micromax service centre

User
 prabhatranjan.sinha on Dec 18, 2014
Respected Sir, I bought a MICROMAX mobile model no. A 069 MICROMAX "Bolt ". After a few months (Two months) there is mike problems in my mobile. I went to MICROMAX Service Centre F-1 PARAS COMPLEX OPP HOTEL LAND MARK LALPUR RANCHI - 834001Mobile No. :9955530270 Phone No. :0651-2563999 Email : carejone_ranchi@mmxcheckpoint.com and they took my mobile with one photocopy of invoice for repair/replacement constantly three four times (Jobsheet no.(1) E060053-1014-128757-90*, (same jobsheet as two times dated 20.10.2014 &15.11.2014 ) & (2) E060053-1114-13408226* (dated 17.11.2014) ) and tell...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Module no X253 (Head Phone )IMEI NO 911361351278795803

User
 Gyan Chand on Dec 18, 2014
Dear Sir, I purchase Mobile from kalka haryana last six month, now my phone automatic connect head phone, i am gone micro max service centre near parwanoo solan h.p, the check my phone And advise me that your head phone jeck falt & change jeck phone, But big fault of your service centre. This item not in service centre stock. care centre say that hand set give us & than i order this compo net & after 10 days received the compo net and than my hand set on right condition. Now you say that i am customer your company.if u take my phone for with in granted period,...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mobile is with service center since last 25 days with no update

User
 shubham54321 on Dec 18, 2014
Hi, This is to inform you that I have been using the Micromax canvas duet 2_EG 111 handset. I bought my mobile in March 2014 but till now not happy with the after sales services of Micromax. Issue here is that, I gave my handset on Nov 26th for screen change to Micromax service center Budaun District ( UP ) but still I am running behind the service centre employees for my handset and the strange thing is that I haven’t received an answer which says that it takes how much time now when I got my mobile back. I can't except this type of service from your own service centre and in future...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - micromax canvas have not been delivered yet

User
 priyank kaushik on Dec 17, 2014
I have given my micromax phone for repairing on 13.10.2014 and it have not been repaired yet, it has been given to rdc, raj nagar branch.my job sheet number is N040643-1014-12736297 Depsite of contacting them regularly i am not getting any kind of response from them it is really a very dissapointing situation. my phone is under warranty of 1 year. i request you to take an action if it wont be done then i am extremely sorry but a strict action have to be taken against you... please do understand my situation and deliver my phone as early as possible. THANK YOU priyank tyagi 9871296339...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mobile camera not working

User
 Kinrashubham on Dec 17, 2014
I have purchase mivromax knight model one month before, Now Camera is not working properly, i went to service centre, they accept camera part is out of order and said submit for twenty days will replace its camera part once we receive from company, than i said i have no other mobile to use and can not submitt, you place order in ur company when u receive the part than i come and get replace deffective part, then they say first u need to submit the phone than they will be able to place order, I have used two phones of micromax before this one and never face any difficultie, I didn't aspects that...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Doddle 3 front camer facing some problem

User
 Dhruvin Kachhadia on Dec 17, 2014
Respected sir, I have bought my micromax doodle 3, 6 months ago.Now I am facing some problems in front camer upper leften side in camera. You can see problems in photo I have attached. It shows something gas like structure clearly. Please replay me as soon as possible...
Complaint comments Read comments Complaint category Other

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