Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
8540
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
118
92
1860 500 8286
[Smartphones]
329
390

Phone:
Phone:
+91 12 4481 1000
[Head Office]
154
181

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Contact Form & Contact Details

Store Locator

Support Center

Head Office

Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) -173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
9%
Complaints
8540
Responses
2433
Resolved
156
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Micromax Informatics related photos (1901)

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Micromax Informatics Customer Care related pictures (1901)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Mistakes pic change in warranty period (GC232 model no.)

 Ashutosh Kamra on Jul 28, 2016
Hello,

I was purchase micromax GC232 cdma + gsm mobile. this mobile now in warranty period. but I face many problem in this pic. and I went your service centre but not responsible answer by your team.
he said that u will come on Monday... but Monday give me next date.. I want that my mobile have repair or change by micromax..
so please give answer that what could this product for change or repair..

I hope that reliable response receive by your team.

thanks
Ashutosh karma
8233324032...
Complaint comments  Read comments [1]Complaint category Business & Finances

Micromax Informatics — Complaint regarding A096 handset

 Anoop singh maan on Jul 28, 2016
As im anoop singh maan user of your phone micromax canvas fire a096 purchased your phone from an outlet, from the starting of the date 1/9/15 your phone work properly after 15 days i found there is internal problem regarting software the phine is not able to put on hold or make confrence with anyone i have submit my phone to your service center they had taken my phone for 45 days then again i got it after using 1 month the phone getting heat a lot and battery backup was not there gettig down immediately again i went the service station again they given me tat fot 45 days and said co. Will replace...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Heating problem

 ankush sethia on Jul 28, 2016
Dear sir my micromax yuphoria yu 5010 is heating, at the time of talking as well as at the time of charging...What should i do because it is creating to much problem for me.. when i went to my city service centre, they told me to talk to delhi office about this matter ...Please resolve my query as soon as possible ...
Thanks & regards
parveen golcha...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Non response of product given to service centre for repair purpose

 jkiran29 on Jul 27, 2016
Sir/madam
we h v given our micromax doodle 2 mobile for repair purpose as we lost volume and power on off button as on 4th june 2016, vide cash memo no.793, at Tamana Infotech, andheri-e, mumbai- Maharashtra -India till today there is no response from u r side, no call, nothing, so we h v only option to launch complaint on u r portal, so pl give us feed back as early as possible, or return our mobile as in condition.
thnks
kiran...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — My mobile is in guarantee but micromax service centre is not giving the guarantee

 tonyjainalwar on Jul 27, 2016
I bought my mobile micromax canvas spark q380 on 26 august 2015 and it is in warrant now. It is switched off suddenly and is not starting when i am trying to start it then i goes to service centre but they told that the seal of mobile is broken so they will charge of it but i never shown my phone to any private shop, i only repaired it from another micromax service centre 2-3 times in the past and that service centre is closed now then what is my mistake.
Parag jain - 8952897987
Alwar rajasthan 301001...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax service

 Vishwani Singh on Jul 27, 2016
I have bought micromax canvas 5 8 months ago. And everything was okay then some battery issues occurred. The battery still drains fast. And now its showing some problem in its internal circuit. I leave the mobile charging all night n till morning its not charged at all then suddenly when half of the day is over it starts charging. I have to keep my mobile at home because it take days n yeah its own mood to charge. When i went to the service centre they told me it happens its a problem in its ic and maybe everyone would have been complaining them about this. They further told me to change my whole...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Mobile — Mobile service and electronic

 Ankish Aman on Jul 26, 2016
My mobile hanged and stopped working i complained this in service centre they said that they would return my mobile after 21 says but they failed to do so.. I complain against this action via online complain they said that compain will take another 21 days... This is unfair and bad service by the company and the service centre was very rude and till now i have not received my mobile and i want to complain against fraudgery by the company. Please help me...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Micromax p690 (gray)

 avm_sr on Jul 26, 2016
After purchasing in the month of january 2016, the tab all of a sudden "power off and not switching on". On may 19, 2016 we have submitted the tab in an authorized micromax repair center in hyderabad m/s rudra agency baseerbagh, hyderabad with job sheet number s040668-0516-23454056 with problem reported 4101 power does not switch on. When i enquired after one month on 21 june 2016 the reply was still under repair due to required part is not available. We waited and enquired after two months 20 july 2016 the answer was "still the required part is not available". When it is in warranty period why...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Micromax — Request to track my micromax device

 Sandyee on Jul 26, 2016
Respected sir/maa'm,

My micromax mobile has been stolen. request you to pls track imei number and share the status.

Please find below the device details

M_imei:911379253960054
_imei:911379253960059

Ean no.8904132437111
Sn. v035191506178015271

Hope you will take it on priority abd get my lost device.

Thanks and regards,
Sandeep kaur
Mob:9465360563...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax model no. aq4501

 raju atre on Jul 26, 2016
Sir,
I have a micromax model no. aq4501.
I have given it for repairs to your official service provider known as pioneer electronice. shop no.7. vijay millinium opp. zp. sataraq koregaon road, satara. i would like to inform you that i submitted my mobile on 20/07/2016. & told them about my complaint. it took them 32 hours. to tell me if the same parts can be replaced or are available & to give me estimated cost.
After giving the my consent to order for the required parts, i have been told that the part ordered will be supplied by the company i. e. micromax within 10 to 12 days....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Give me compensation to not returning my mobile (bolt a40) giving by more than two years to service center

 ARUNKUMAR.PRAJAPATI5@GMAIL.COM on Jul 25, 2016
Dear Sir/Madam,

I'm complain one time before.After that micromax co. call me and told me to write down my complain in www.micromaxinfo.com.

Today Micromax company give me a ridicules solution.

I type e-mail send by company below:

((((((((From: Micromax Support
Date: Mon, Jul 25, 2016 at 5:44 PM
Subject: Re: Fwd: Why are you not reply?. Complaint No.2204144207, Not return my Micromax Bolt A-40 given before ten months
To: arunkumar.prajapati5@gmail.com


Dear Arun,

Greetings from...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Non delivery of handset

 sureshkumarsahu on Jul 25, 2016
I have deposited my micromax handset vide model no. aq4501 on 13.06.16 for
Repairing holdin the complaint "l. e. d. lining". the complaint bears the jonsheet no. 7359 and imei/1 no 911380457225039. i am regretted to inform you that the set is still not delivered though more than one month is passed. today i have tracked the status on jobsheet tracking online. now also it shows that it will take one more week to deliver.
For your kind information that i am facing a lot of problems to manage my work without an android mobile. moreover i have to go out of station to attend an important...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Getting worst service from your service center at kanpur (karachi khana)

 ekansh25dec on Jul 25, 2016
I purchased my micromax mobile on sept'15 from flipkart. Model was xpress 2. I got it for rs.5999. It's mic defected with a year and hence i submitted it at service center on 9th july 2016. They kept it for two weeks and called me on 22nd july to receive my phone. When i received it, service engineer handed my phone with confidence that issue has resolved and tested, but when i checked it phone still has same problem for which i had submitted it. I resubmitted it back to him and they kept me waiting for an hour, saying that we'll do it immediately and after an hour, they said issue is fixed, but...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Complaint handset

 ramsewakram on Jul 25, 2016
1. I have purchased a micromax canvas nitro 4g imei/esn no 911438702404146, 911438702804147 from ansul vineet mobile and computer, sadar bazar ranikhet, distt-almora vide bill no 6817 dt 23 mar 16 for rs 10, 000/- with one year warranty.

2. The above handset become unserviceable with the following problems on 01 jun 16 after only 40 days from purchasing date (A) 4222 cellular access (3g) no service (Poor reception/bad receiving) (B) become automatically on aeroplane mode while switching on/off set.

3. The above problems were reported to dealer at ranikhet. He deposited...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — My mobile device e311 having issues not getting resolved

 svsonawane83 on Jul 25, 2016
No action is yet taken. My efforts are fail.

Biggest problem. Micromax made handset is not getting repaired by micromax people.

Please see below my earlier work orders or job sheets but the problem is still present my handset is dead.

W031936-0516-23349549
W031936-0616-23717946
W031936-0716-24281505

He are some complaints raised by me via http://micare. Micromaxinfo.com/ for the same issue:

Ser146774212733
Ser146797056234
Ser146828669345

Some tickets numbers were getting created...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Canvas — Complaint. service center not resolving my tab problem. repair nor repair

 Bhavyalalu on Jul 25, 2016
Am bhavya from bangalore. I purchased micromax canvas p480 tab from ebay. Aug 2015 paid 6000. From dad one tab is hanging.. Restarting repetedly. I ve contacted service center many time. They just upgraded software n gave back. It was not repaired nor replaced from head office service center.
Am tired of going service center. I never used tab for minimum 5mintues. Repetedly it restarts... Kindly i request u to help me... By refund or replacing the product...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Mobile — Fake headphone... And fake customer care

 kalpesh2810 on Jul 25, 2016
My name is kalpesh chaudhari...
My problem is my e451 headphone is dublecated...

My contact no:- 9970592810/7738856073
.

Those is my 3rd complent here but my prob is not solve... Micromax service is so poor... Please solve my problem otherwise i complaint in consumer court and these is my last complaintmy problem is solve then i reviews on all web micromax company is fake... And he cheated with customers so please help and solve my problems
Last 2 time i am complaint on these site but... Only customer care call me but no problems solve me... He told...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — Mobile phone charger

 guptaarpita on Jul 24, 2016
I m from allahabad. I have purchased my micromax bolt q338 in march, 2016. Now, since two months its charger is not working properly. My phone is in guarantee period as only 5 months old. I went to service centre for its replacement but since 2 months stock is not available there. And every time they tells me to come after 1 month. Feeling helpless... Too mch frustrated now. Plz help......
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Micromax Informatics — Micromax mobile e313 issue

 vijaysandhu on Jul 24, 2016
My micromax mobile model e313 was having some issue in may16 and it was under warranty so i go to service centre in haridwar.

But around 2months has been passed and i am not getting any positive response from service centre.
Address of service centre is
M/s mahadev enterprises
16, new haridwar colony, near mehra nursing home,
Chandracharya chowk, pin-249407

The document given by service centre is attached.

I had follow up and visited service centre for more than 10times but not getting any positive response. I am very much...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax — No delivered phone from service centre

 sanjay saxena pgi on Jul 24, 2016
Respected sir/madam,
Maine 5 july 2015 ko micromax doodle 3 mobile purchase kiya tha or uske bad mere mobile me bahut sari problems ane lagi jaise mobile hang, screen touch problem, apne aap on/off hona or bhi bahut problem thi maine guarantee period ke ander 2-3 bar apna mb. Service centre dala 2 bar kanpur me or 2 bar lucknow me but mere mb. Ki problem solve nhi ho payi. Is bar b maine apna mb 11 june 2016 ko dala service centre me jo ki guarntee khatam hone me kuch hi din rah gye the, mobile service centre me dalne ke baad unhone bola k 2 din baad mil jayega maine 2 din baad phone kiya...
Complaint comments  Read comments Complaint category Mobile Handsets

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