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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Non receipt Of Mobile Submitted at Service Centre - Model Name - Micromax Canvas Fun A74

User
 zubi.trp on Nov 25, 2014
I had purchased a Micromax Canvas Fun A74 on 25th December, 2013 from Univercell in Bangalore. The system couldn't even work for 2 months and started giving trouble from February 2014 onwards. It is a faulty set and this has also been confirmed by the Micromax service center itself. It is utterly surprising that though this mobile was used just for calling purpose and was kept at only one place at home, but still then it turned out to be so much problematic ! Then it was given for repair but was returned without rectifying the defect. It was once again given for repair on 16th September, reference...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - micromax hd A116

User
 Zen Dcruz on Nov 25, 2014
My name is zen dcruz from Thane Maharashtra . I have given my Micromax hd A116 for service since my speakers were not working on 16/08/2014. With job sheet number W030608-0814-11549987. I was promised four times in these entire three months and i was promise today that i would receive the phone today by Rushab shah but was disappointed by your services by telling me to wait for more 12 days. Sadly being your customer i am disappointed with your services on how many times i have to run around just to get my phone. After these 3 months of running around i have run out of patience and will be taking...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - very poor battery want replacement

User
 abhiroxx on Nov 25, 2014
Sir, My complaint is about the battery life of my micromax a250 canvas turbo.Since i bought my mobile i have to give it in service center due to motherboard problem, they replaced it and after that the battery life of my smartphone gets very less and at present time it goes from 100% to 0% in 1.5 hours without any usage just listning to songs.iam really uunsatisfied with this. So, please give me the instruction for replacement of the battery and remaining warranty is 3 months. Yours faithfully Abhijeet chakravorty Raipur(c.g)...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - DELAY IN RETURNING CELL FOR MORE THAN 2 MONTHS

User
 NAVMAST on Nov 25, 2014
I SUBMITTED MY CELL MICROMAX TURBO A250 ON 20 SEP 2014.When i didnt get any response then I talked to the micromax care and logged in a complaint. The complaint no. is MMX0111145673. Still they are delaying and not providing a compensation for it.Now my life is totaly distubed without my cell. Kindly help me in getting my phone back or help me in getting a replacement for my phone. Name: NAVEEN KUMAR; Contact No: 8285604502; email id: nicenaveen.kumar@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - 5101 keypad key(s) not work

User
 shekar kitmangala on Nov 25, 2014
During September 2014 I bought Micromax Canvas A1 with Android ONe (Magnetic Black). But to my shock and surpise the key pad (on and off button) is not working. Hence, I have given my set to micromax service centre - no *S010143-1114-13524797 - job sheet date 22/11/2014 - but till date my set has been serviced though the problem is very simple. If you do not service it by 26/11/2014 i will approach the concerned appellate authority....
Complaint comments Read comments Complaint category Institutes

Micromax - Mobile problem not rectified by you [Resolved]

User
 saurabhkinjal on Nov 25, 2014
Dear sir
On 15/10/14 i have submitted my mobile with battery model no: canvas doodle3 a-102 to your service provider m/s satguru c ommunication its three month old phone & has extended warranty battery back up is also very poor nearly one& half month is over they are unable to answer today i call on your toll free no. My complaint request no is 1211146799 either repair or replace my mobile at the earliest as i have not enough money to buy the new one i have shocked by my my new mobile its my request to you pl replace my mobile with new one because this problem is in the motherboard...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - damaged handset

User
 ANUJ kr on Nov 25, 2014
i have taken Micromax Canvass-104 on 08-nov-2014. my set is damaged.company did not return my new set, they told me after 2 months you will give set to repair. what should be on behalf the company. thanking you Anuj kUMAR 9135470544...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - mobile service delay

User
 subramanian .s on Nov 25, 2014
I gave my canvas 4 a 210 model in mumbai bandhup service center because i was facing a problem in touch pad. They sent it to the company for replacing the touch pad. I gave it on sep 30, 2014. But still now they have not returned yet. They told that they will return it within 20 days. but its going to be almost 2 months. I have a complaint also. I talked to the micromax care and logged in a complaint. The complaint no. is 0711143334. Still they are delaying and not providing a compensation for it. Kindly help me in getting my phone back or help me in getting a replacement for my phone. Name: subramanian...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Service related

User
 Prasannan Unni on Nov 25, 2014
Sir, I have given P410 tab for servicing due to battery problem. Battery is not charging properly. After examine the tab service center people told me that spare parts for tab are not available in the company and they will give a suitable replacement. After two days they phoned me that Canvas Doodle model will be given as a replacement for tab. I agreed for that. The display of the tab was broken and they told me to pay an amount of Rs. 3000/- while replacing. I agreed for this also. Now i.e after two weeks service center people informed that your tab is ready for collection. Then I told about...
Complaint comments Read comments Complaint category Electronics & Appliances

Micromax - mishandling of product

User
 baba123987 on Nov 25, 2014
sir i want to file a complain against the customer care executives of ur company working in Gandhinagar Gujarat.I had problem with network connection because no sim card was working in my phone.They took my mobile inside and beoke the Screen of my moble allegedly.They broke the screen of my mobile knowingly due to their sluggishness and madness.My mobile is in warranty sir and now they are deniying to replace my mobles screen and they are also denying to resolve the network issue.I know sir that physical damage isnt covered under warranty but they have allegedly broken the screen of my mobile. So...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Un-ethical

User
 Ribat on Nov 25, 2014
i feel very shame while mention it again again and bring it repeatedly into the notice of Micromax authority.As my case is concerned i gave my handset Micromax A210 Convas4 for repairing of touch on 13/9/2014 till this date i was given excuses and was not given any exact status.The docked number first provided by the authorised center was given as N040825-091412167285 later it was regenerated as0194-12377605 as the old job sheet was turned into pieces.I have communicated the costumer care they registered the complaint bearing number 0910144859 and i was told that you will get your handset within...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Unable to use one time neno SIM and SD card, whether Dual SIM Mobile Phone

User
 Hansraj Dobra on Nov 25, 2014
I by Micromax Canvas Knight Cemro A290 Whit gold phone on 17-11-2014. But only two slot of this phone When I want to use dual SIM and Memory Card it is unable to use, because One slot is use micro SIM and another neno SIM or SD card. The neno SIM and memory card both use one time cannot possible. In this product only two try given. I am very sad to by this phone. Please help me and give the advise how to use one time memory card and dual SIM at earliest at possible. Mobile. 9530400329...
Complaint comments Read comments Complaint category Products & Services

Micromax - Service of Micromax

User
 Elavarasan K on Nov 25, 2014
HI Micromax, My Micromax Colors A120 having the charging problem, that is not able to charge fully and the charge come down to zero.No battery problem and the problem is in the Board. I have given to your authorised service partner at Velacheri(OCEAN MOBILE CARE) Chennai on October 30th. Till date i has not been serviced as it is in Warranty and about 3 months Back only i Purchased. IMEI/ESN NO IS 911367100241422 911367100491928 Could you please tell me how long i can wait to get it serviced. I expect only reply as i aware of that your service well known...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - delay in repairing of set

User
 najam amir on Nov 25, 2014
Dear Sir, i want to inform you that i have given my mobile(smart phone) set of Micromax model A177 to service centre of ghazipur named PRASHU COMMUNICATION, lal darwaza, Ghazipur (u.p.) actual address-malgodam road, ghazipur for repairing the mobile.They charged for repairing the set of Rs.2950/- for touch screen and LCD.after that set was not prepare properly.touch was not working and sim card, front camera, outgoing voice too. then further they have submit my set at their service centre in guaranty period and give me a slip dated 08/09/2014 and take time of one month for set repairing, from...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mircomax moble A120 canvs color 2.

User
 mjyoti on Nov 25, 2014
I purchase A120 canvas color 2 mobile of micromax on 19/10/2014 after 7 days problem incurred for touch then mobile given to service center after 20 days mobile found another old mobile with 1 gb internal memory with scratch on mobile. but I use mobile only 7 days, with 8 gb internal memory when I given to service center no scratch on mobile but e m i no. is same. I given to again service center ask about problem the said motherboard will be change for 8 gb internal memory, please suggest me what to do....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - customer care centre employee is not good to behave

User
 nilesh gardi on Nov 25, 2014
i live in malad i buy micromax mobile but suddenly it is stop to work then i gone customer care centre of malad west which situated in abhishek apartment but they r not agree to repair my mobile and they talk roudly with me and i demanded the online manual receipt but she says the internet is not working pls give the satisfactory feedback to my complain...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - MOBILE NOT GETING BACK AS GIVEN FOR REPAIRING

User
 rahuljamwal8192 on Nov 25, 2014
DEAR SIR, IHAVE PURCHASE MICROMAX KNIGHT A350 ON 3/9/2014. AFTER 1 MONTH ITS FACING A PROBLEM OF BLUETOOTH AS ITS NOT WORKING AND I HAVE DEPOSIT THE PHONE AT DATTA ENTERPRISES SHOP NO7, GENERAL BUS STAND JAMMU 180001. AND TILL DATE I DID'NT GET ANY UPDATE OF THAT MOBILE. THIS WAS THE WORST SERVICE BY ANY MOBILE COMPANY I HAVE FACE. IF YOU ARE ABLE TO SOLVE MY PROBLEM PLEASE SOT IT AS SOON AS POSSIBLE. OTHERWISE SEND MY MOBILE BACK AS I HAVE GIVEN TO YOU. MY JOB SHEET NO IS N080099-1014-12561411...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax phone under warranty, under replacement from last 2 months.

User
 potdar4u on Nov 25, 2014
I purchased phone from ebay.in in september 2014, in just 7 days this phone died & I rushed to nearest Micromax service center. Since then its with Micromax & service center is reporting that the phone is under replacement. From last 2 months I am waiting for the phone to come. Please help me....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Service centre complaint

User
 Shilpi_Agrawal on Nov 24, 2014
Actually I purchased Micromax AQ4501 and within a month i got a problem, earphone was not working so i went your service centre which is situated opposite V3S Mall Nirman vihar, service is very poor and they provided me local earphone rather than Micromax... Is it your policy to provide local brand accesories rather than Company... I am very dissatisfied with your companies service... And the staff is also so rude there.. I don't think so your staff should do misbehave with the customer....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - handset on warranty company charge for service

User
 yadav11 on Nov 24, 2014
Dear Concern i have a handset micromax a74 i was purchase this phone jan 9 2014. last sunday i have face the problem in my phone my lock button is not working so reach micromax care in radhey puri opp karkarduma court executive said your pin is dead this your physical damage this is chargeble she ask me for 750 Rs which kind of service provide by micromax no physical damage in my phone i am unhappy i will take harsh action Regards Sunil Yadav advocate...
Complaint comments Read comments [1] Complaint category Mobile Handsets

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