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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - about servicess center

User
 Sanjayuniyal123@gmail on Mar 4, 2015
Sir i submitted my phone at micromax service center on last 26.because my canvas power A96 was henging still after 3 time sofware updation in short perioud of ten month.on 26 feb service center worker told me that we will dispatch your handset to company and please collect it afer 18 to25 days later .but next day they told me by phone call your phone is ok when i call back they din't picked my phone call .when i visited to service center the service center manager told me there is no reason to send it for company.i was surprised yesterday they are ready to send .so customer is chutiya .and there...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobiles - Mobile Repairing is not being Done .

User
 1990azhar on Mar 4, 2015
Hi Sir, I bought the Micromax Knight A350 Mobile on 27/11/2014. and due to screen Blank issue I submitted my mobile in east delhi Laxmi nagar repairing Center on 11/02/2015 . The told me it will take around 7 to 10 days to get repaired .I went after 10 days and I got to know from there it will take again 10 days because the parts not available But there is no surety . I send the mail in Gurgaon head office regarding the matter on 26 feb 2015, and i got the complain number (Your complaint number is MMX2602153867) in mail. But Turn around time is not mentioned . then i called to customer care...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Very poor Service On your kolhapur Service Center

User
 abhishek4922 on Mar 4, 2015
Dear Sir/Madam. My self Abhishek Dharmadhikari from kolhapur. I have Micromax Nitro A310 mobile. i was purchase this mobile 03.10.2014 dated. My hands free is not working properly. So i went micromax service centre on kolhapur and gave hands free for replacement. on 23.01.2015. My jobsheet no is 14663566. still i don't receive my replace hands free. I m dam disappointed on your poor service. Please do help me. And give me my new hands free. Thanking you, Besr regard, Abhishek Dharmadhikari. 9730160880...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - Micromax Canvas Doodle 3 -A102 screen Display problem

User
 RAVI PRASAD PUTTURU on Mar 4, 2015
Hi, I bought Micromax Canvas Doodle A102 bearing Order No: 2085797361, SubOrder No:2827232799 IMEI:911363950972737 on dated:12-MAY-2014. Since yesterday this phone display is not clear and it's blur. As this is still under warranty period of 1 year, please help us how this problem is resolved. Kindly look into the issue and do the needful. Regards, RAVI PRASAD PUTTURU, BANGALORE, Contact: 9886306191...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Frequent breakdown of Doodle A240 within 8 months

User
 amitg70 on Mar 4, 2015
Bought a new micromax A240 Doodle on 6/06/14 and since then the phone has had major problem of power supply 4 times. Went back to the dealer but everytime he says there was power problem and gives back. Such high end phone from your company and people don't have a clue. I'm terribly upset with your product. Want an exchange with a new phone. I've been mentally harassed and my work has suffered due to the down mobile phone. Please address it urgently. Dr. Amit Gupta Additional Professor of Surgery AIIMS, New Delhi, India. Ph. 09999882283...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - No Warranty on new phone

User
 muraliv.koduri@gmail.com on Mar 4, 2015
Hi I bought a Micromax Fire 2 moble phone 2 months back. The phone is not booting and took it to customer service center at Hyderabad. Service Center people identified that PCB is gone and need to send it to Delhi for servicing. Also they told me that warranty is only for 7 days from the date of purchase. But dealer (Bajaj Electronics, Madhapur) told me that 1 year warranty on this phone. Service Center people are advised me to go to consumer court to get a new phone in place of PCB damaged phone and also told me that servicing the damaged phone will take about a month. Please look into this...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - neglency and not responsing

User
 tuktuk350* on Mar 4, 2015
i had purchased a mobile hand set in the month of novemebr 2014 A 300 cavas gold. last one month i m facing very big problem due to the phone. it runs automatically and and switch off automatically. it gets very hot. i fear it can be blast. i complaint many times but no action. if any causalty may happen due to phone in future. only company will responsible....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Mobile not handover after 45 days

User
 Jatin_C on Mar 4, 2015
Hi I have purchased Micromax Canvas A350 in Oct'14 and after only 2 months of purchase my touch got disabled. I contacted service center in Pune on 19th Jan'15. Service center guy told me it will take 7 days to repair. I called them up on 27th January and they confirmed company doesn't have parts of this model and don't know how much time it will take. Suddenly I called customer care an they logged complain MMX2701158348. They said it will take 30 working days to resolve this. My question is why company is selling mobile when you don't have parts available to repair. do you think a buyer...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - no net accessing in reliance 3g sim in yureka handset

User
 SKDASC57 on Mar 3, 2015
why can not i access net through reliance 3g sim, whereas i can access it nicely through bsnl 3g sim..i went to reliance care & they checked thoroughly & found no problem in sim & said me to check the handset.then i went to micromax care but got zero help because they said they have not got any letter from micromax to give any support.one more thing is that, when i am using it as a hotspot there is no problem at all.so what is the problem.please solve soon....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Mobile submitted last three month

User
 saif261072@gmail.com on Mar 3, 2015
dear sir i have micromax mobile model no. gc232 iemi no.911314550804473.is submitted in micromax service center in laxmi nager .under jobjheet no. is N030666-1214-13731246.DATED.3-12-14. MICROMAX EXCHANG my mobile to another mobile .iemi no.911314550027646 which is faulty mobile.i was give it sevral times in service center under jobjheet.no.N030666-0115-14480599 DATED 14-1-15, =JOBJHEET NO.N03066-01-15-14607156 DATED 21-1-15, JOBJHEET NO.N030666-0115-14669478 DATED 24-01-15, after this date mobile is still in service center, after call several times answer is call will come .but who is responsible...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Automatically switch off

User
 kaka gupta on Mar 3, 2015
Hii..i tushar gupta from narela.i have purchased new nobile phone about 2-3 month ago nd at this time i m faceing problm my mobile phone automatically switch off whn cell in my pocket...so pls look into the matter nd i hope u would take certain stps to solve ths problm...contact no.8826323871...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Battery for Mobile phone model Micromax X368

User
 Momibivu on Mar 3, 2015
I, subir Kumar Sarkar, purchased one mobile phone model Micromax X368. Battery got damaged after near about 2 years. But now Battery is not available in Howrah area in spite of submitting order in Howrah service centre. Kindly arrange the same so that I can use the phone....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Delay in repair/service from Company

User
 VarunGoel on Mar 2, 2015
I had given my handset for repair on Jan 17, 2015 with Job Sheet number N040643-0115-14553038 after a month I got a message that your handset is repaired and you can collect it from service center but when I went there, they said the handset was not repaired correctly and we had to send it again to the company. They had given me another job sheet number N040643-0215-14902610 and told me that your handset will be repaired within February 2015 but still its with company and now its almost one and half month and I didn't receive my handset. Please do the needful as soon as possible as I am having...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Related to repairing

User
 caapeksha on Mar 2, 2015
My father had purchased Micromax Model-A-290/M-IMEI/911379251172769 mobile on 14-08-2014. &S-ESN NO-911379251423261 . Unfortunately it is totally defective piece as could not be repaired by their service stations despite their repeated efforts since last five and half months .Just after two weeks of purchase device starts abnormal function i.e.battery consumes power much faster it requires frequent charging at every 25-30 minutes.on repeatedly approaching their service centre they agreed to replace battery on 01/11/2014 and finally replaced it on 15/11/2014 after two weeks device again starts...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - DELAY IN GIVING HANDSET FROM SERVICE CENTRE

User
 som81 on Mar 2, 2015
This is the 12 month I have bought my micromax A58 handset. And as a punishment of buying micromax I had to go to the service centre10 times for different issues related to hardware and software. Everytime they kept it 2-3 week. First time I submit the phone for repairing at SABSONIC micromax service centre which is at Teghoria, Kolkata. Next time when again some problem occurs then I go to another service centre of Micromax as my address had changed. At that time they told as I submitted it previously in another service centre they wont receive my phone. I had to go to the old service centre again....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - LOST MY MICROMAX CANVAS GOLD A300 WITHIN WARRANTY PERIOD

User
 Rajeswari Thanikachalam on Mar 2, 2015
Hello Sir/Madam, i bought micro max canvas gold a300 on october'14 unfortunately i lost it day before day (20-02-2015), I have all documents of my mobile phone including warranty card, filed FIR copy .Please help me to get my mobile back or please advice i need to do further....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - mobile henge

User
 tushar0077 on Mar 2, 2015
I bought this micromax mobile as its an rediphone vadodara and being proud of the indian product.I am completely dissatisfied with your service and quality.and simply as know the indian product is bad.And i request to all my friends please do not buy micromax product and save money... micromax canvas hue AQ5000....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Complaint regarding to the servicing of micromax smartphone.

User
 bandil on Feb 28, 2015
I am having micromax canvas 2.2 A114 smart phone, I purchased it on 15- Feb-2014, it has 1 year warranty, but after some days unfortunately it made some problems. The mobile was unable to work properly. I submit that mobile to service center in vidisha (m.p.) on 02-Jan-2015 under warranty. But till now i got no response from service center. Two months have passed, i have no information about my mobile. I am attaching softcopy of my id, cashmemo of mobile & worksheet that is provided by service center at the time of submission. Really, I am very unsatisfied with this company. Please...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Company is not repairing my mobile

User
 P$k on Feb 28, 2015
I had a Micromax mobile A121.He got out of order last January. Then I submit it to care. The micromax officer said to me, we will give your mobile after one month. When I went to care after one month then they said to me you’re mobile haven’t repaired yet. Then I called to micromax care and I speak with consumer care officer and he said to me your mobile will take one month and after one month we provide to you your mobile. After one month again I went to care and they said again your mobile haven’t repaired. They had given me time for one more month. I can’t trust on them anymore. I want...
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Micromax - Uncivilised behavior of Micromax Service Centre (MSC) Patel Nagar employee and her boss

User
 gcparihar on Feb 28, 2015
My mobile A315 damaged in accident. I have full coverage insurance of 'Daily app'. When I went to MSC Patel Nagar they refused to admit my claim only because on the bill my name is written in initial letter of my name G C Parihar. Whereas I have ID proof that reads my name as 'Gemeshwar Chhabilal Parihar'. The Receptionist argued with heated words even she suggested me wrong method to correct that bill. Thanx to daily app cust_care receptionist, he told me write way of making affidavit. They haven't mentioned anywhere in T&C that claims will not be accepted if bill are in initial letters. The...
Complaint comments Read comments Complaint category Employees

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