Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 8%
Submit a Complaint
8381
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
96
77
1860 500 8286
[Smartphones]
306
361

Phone:
Phone:
+91 12 4481 1000
[Head Office]
146
165

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Contact Form & Contact Details

Store Locator

Support Center

Head Office

Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) -173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
8%
Complaints
8381
Responses
2303
Resolved
153
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Micromax Informatics related photos (1858)

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Micromax Informatics Customer Care related pictures (1858)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Extremely poor service

 RajendranSL on Jul 1, 2016
Job Sheet No.S020258-0416-23144751 dt 30/04/2016
It is more than two months since I handed over my phone P480
From 6/05/2016 to 24/06/2016, I have received eight messages stating that the phone will be returned to me in 21 days (same message every time).
How many such 21 days have gone.
Today, when I tried to know the status of the service on their website with jobsheet number, it showed that no such number exists and asked me to verify the same.
Height of irresponsibility on the part of the company.
I keep my fingers crossed.
Hope to get a solution...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Tab P480 submitted for repair under warranty 3 months

 dkshuklas on Jul 1, 2016
Have submitted Tab P480 for repair under warranty and it's more than 90+ days still no updates every time your customer care says come tomorrow and collect and after reaching there they say we yet not received also they are saying we received but it's was not functional properly to sent again .

Here not sure what kind of repo micromax trying to build with there customer in such competitive market where this handset didn't last long for 3 month properly and post such type of response from your service center. Am not sure next time ll go for micromax or not with such annoying and pathetic...
Complaint comments  Read comments Complaint category Electronics & Appliances

Micromax Informatics — Canvas 5 display problem

 palvish on Jun 30, 2016
Hello there,

I purchased e481 canvas 5 model on 12 dec 15 now i am facing following problem from the last 1 month :

01. the screen has got one patch (image is enclosed) in most left top corner of the display screen. its obstruct the viewing feel.

02. phone hangs a lot (i dont have any clutter data all around it). the canvas 4 which i am still using has no problem but seems canvas 5 need some os issue.

I went to your local cc office and they asked me to deposit the phone for 40 days (yes, you read it right forty days) if i have to deposit...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax poor customer response and worst design model E481

 rayapeddi seshasaikumar on Jun 30, 2016
I have owned Micromax Canvas E481 mobile phone on dated december 5th 2015. this phone is having problems of battery not at all charging, touch screen problem constantly and over heating issues daily
I have sent to customer care service for 4 times
for the first time they replace my mobile with new mobile
second time they have checked the problem and they have solved it
third it is having problem again so i have given to Micromax customer care support and it is being travelling for 4 months till today, i have used hardly for 1 month in 6 months of warranty period from...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Micromax a290 (B)

 srinathnayak84 on Jun 30, 2016
Good day
Myself laxman nayak have bought a micromax handset a290(b) from alfa enterprises on 8th may 2015.Following handset was having problem in charging and was within warranty period.I had given the handset for repairing at media enterprises, dombivili east branch.The above service center has informed that the handset is having connector problem and same will be replaced for which i was notified.The handset was given for servicing on 02-04-2016.The service provided by the service centre is to cheap as they have not returned my handset till date....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Mobiles — Micromax Mobile

 Pawan Kumar Shotia on Jun 30, 2016
Dear All,

1. I purchased Micromax Convas6 (Model No E485) on 13/06/2016 (Bill Att). On 26/06/2016, I replaced the SIM card. When I switched on my handset, It was showing a message that please enter the Privacy Protection Lock password whereas I haven't put any type of screen lock password.
2. After It I go to Micromax Care at M/S Aarjay Associates on 27/06/2016 located at nearby Palarivattam, Ernakulam, Kerala. They told me that today software can not be download and come tomorrow and we will return your phone with in 1-2 hours. On the next day I went there. They keep my phone...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Handset not working smoothly and service center employ denied for repair handset

 missionofindia on Jun 30, 2016
Dear Sir,

I want to say that i purchase a mobile, company of micro max model no GC318, purchasing date of 07.03.2016. After some day, I am facing problem related of message (inbox), I went to service center four time for repair but not resolve my problem. (07.04.2016 No 31814041622818132, 27.04.2016 NO 3181404162389257, 25.05.2016). I done call many time in customer care but not resolve my problem. Customer Care executive senior officer take the seven days for resolve the problem but not any response after this date. So, I request you that please take the necessary action resolve...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Poor customer care by micromax jammu

 singh.aman on Jun 30, 2016
Sir, i have given my mobile handset namely micromax q345 to customer care @ m/s sawhney communications, shop no 3, prem nagar, near gujjar nagar bridge, jammu. Tel : 09469071999, 9419105399 for repair which is under warranty job sheet n080106-0616-24134809 dt 29-06-2016. According to company, they have given mobile for repairing at delhi and it will take 20 -25 days. I have requested them to provide me some standby set for time being. They said they will not provide me standby set, if it is very urgent i can buy new mobile set. I bring to your find notice following points
1. Mobile set was...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Micromax model e455, approx 8 month taken service but still mobile working

 Vikrant Vansh on Jun 30, 2016
Dear micromax service's,

I would to share our very bed experience with buying a micromax mobile phone.

I am purchased model e455 in month of october 2015, after using a 1 week i am facing a problem in mobile that phone are shown aeroplane mode even aeroplane mode is off, then after registration online complaint and very hassle follow-up with service/technical department they are agreeing to replace mobile with new. Then i received mobile after a 2 month of complaint as second hand/used mobile without a battery, even i am handover mobile with battery. No one micromax...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Mentally,physically,financially harassment

 Ankush Kr Jain on Jun 29, 2016
Sir I Ankush kr Jain M9910659990
Sir mera last 6 month se mentally, physically, financially harassment ho raha h
Sir m micromax co me bahut bar email, bahut bar couster care par Complant, speed post bhi bhej chuka hu
Sir micromax co wale bar bar mujhe repair ph de dete the jo thik nahi hota tha Aur mujhe next day phir se service centre Dena padta tha
Sir kuch dino pahle mujhe micromax co walo se ph replaced karke purana model de diya jo sir pahle hi band ho gaya tha Maine request Kari but sir meri koi nahi suni aur kaha ph Lena h to le lo otherwise ye bhi nahi milega...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax ridiculas service by service centre, in near noble hospital hadapsar pune

 hanif.pathan on Jun 29, 2016
I have purchased micromax canvas doodle4 q391, 8 months before, 3 months before there was issue with handset, i have given to micromax customer authorized service center in hadapsar near noble hospital, pune. Customer representive asked me to provide 1250 rs for battery replacement, i have given him and he spent my 1.5 months and end of time given me commitment about battery finally he arranged battery and when i was asked about my old battery, this guy argue and damaged my motherboard and battery panel, this is ridicules kindly take legal action on this service center or arrange inquiry, if this...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Complaint against micromax mobile service centre

 cngrcld on Jun 29, 2016
I have purchased a micromax juice 2 mobile from shopcules website on 12 june 2016, order no - 93099563, but when i received that mobile that was a problem, mobile was not opened, then i went to micormax mobile service cenre, at 44, kulpi road, padmapukur, sanghamitra coplex,
Baruipur, west bengal - 700144, service centre told me that was battery problem, i was purchased a new battery, rs-650/-, but they did not give me my old battery. They did not agree to give me that old battery. When i was purchased new battery so why service center did not give me my old battery?

Please...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — After replace same problem q461

 Nikhil126 on Jun 29, 2016
Smriti MDM,
Pls replace my handset within same day please its very disappointed that being same problem after replacement with same series
Your company had replaced my mobile BT same problem is occurs now that sometime my voice is not going to receiver and primary camera is not take words clear during snap pls help me replace this handset with other series of micromax mobile bcoz I think this micromax q461 series defective series. Pls solve my problem urgent.
ANKUSH
8437296888
7696400209...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — After replace same problem

 Nikhil126 on Jun 29, 2016
Smriti MDM and micromax company

Big big same problem after replace

Your company had replaced my mobile BT same problem is occurs now that sometime my voice is not going to receiver and primary camera is not take words clear during snap pls help me replace this handset with other series of micromax mobile bcoz I think this micromax q461 series defective series. Pls solve my problem urgent.
ANKUSH
8437296888
7696400209...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Mobile — Replace my mobile

 vipin.fddiindia on Jun 29, 2016
I perches micromax mobile e 455 on 20/06/2016 but i don't use the phone last two month i repair the phone four times in micromax service center but after 2 days again stop
My phone problem is automatically go on flight mode then result is signal is lost
Present time my phone in micromax compeny
My job sheet no. Is-n040464-0616-2401816

I want replace my mobile, plz provide a new phone because i don't trust this mobile
Thanks
Vipin shukla...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax canvas doodle 4 Q391 battery

 rajendranmanickom on Jun 29, 2016
I have lodged my complaint on 15/04/2016 to get the battery in warranty period. my jobsheet number is S020254-0416-22920445. till now 72 days have been completed, but i didn't get the battery. so please send me the battery as soon as possible. i have been suffering for the past 72 days without using the mobile phone. at the time of giving the complaint, it is informed me that, i will get the battery within 15 days.but now 72 days have been completed.Which kind of service you are providing to the customer?. I am not able to understand about your service. Please send me the battery as soon as possible....
Complaint comments  Read comments Complaint category Electronics & Appliances

Micromax — About 1 sal se repair me diya hua micromax mobile company vapas nahi kar rahi hai

 sandip90 on Jun 29, 2016
Micromax ka mobile jald hi bigad gaya use service station me bheja to about 1 sal hone ko aya par vapas hi nahi aya..company uske badle do bar usse kam price vale aur used mobile bhej rahi hai.. aur abto care center vale bhi hamari bat nahi sun rahe hai. nahi phone vapas kar rahi hai. muje pura refund chahiye. images me maine sari detail upload ki hai...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Complaining about service

 Akash Late on Jun 29, 2016
Hello,
I have model of micromax Q392 which is under warrenty and it has some problem like poor audio quality, motion sensor, simultaneously automatic swiched off etc. So I had submitted my phone to Tech Telecom (micromax care) at pune on the date of 15th June 2016. They told me you will get your phone in 2 days but still they didnt repair my cell. So kindly look in to such cheap service you providing to your customer. This is all so ridiculous and worst thing that your company showing there is no need of customer after sale of your product. And as customer my feedback about micromax is negative....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Micromax Informatics — Ticket no. 140616878866

 Kirit Rathod on Jun 29, 2016
My micromax tv which i received on 14 jun16 and for the same i had registered for its installation. Engineer visited on 17 june16 still and just gone for base and wall mount stand without installation than after till on 28june16 yet i am waiting for tha engineer for installation of the tv. Many time i had call personaly but yet doesn't getting resolution for the above issue. Make needfull as soon as possible....
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — Replacement of earphone under warranty.

 raj chetri on Jun 28, 2016
Hello,

I'm frustrated by visiting micro-max service center they are not providing me my earphone on warranty basis instead they asked me to take another earphone that even not supported to my mobile phone.

worst experience I have been suffering from last from 11/06/16 to till date.

I requested micromax to look into the matter, when I contact Micromax customer care they told me that they have shipped the product but unfortunately there is not the supportable and a good quality earphone.

my job no is N031834-0616-23828677.

If...
Complaint comments  Read comments Complaint category Electronics & Appliances

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