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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Micromax A250

User
 deepshan on Jul 23, 2014
Don't ever buy Micro max mobile. Even China mobile is better than Micro max one. No service at all. I gave my mobile to Ocean mobile care in Velachery Chennai, before 36 days, Still my mobile is in service center for small touch issue. Today also i called the service center to know my mobile status, the worst thing is they told unable to check the status due to power cut. How come micro max can authorize service center is running even without any power back up? ( Atleast a small UPS should be there as far as i know in all the service center). I think entire one year warranty period mobile will...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax Mobile - black patch on screen

User
 vijukupate on Jul 23, 2014
STORE NAME: - HIRA PANNA MARKETING, KOLHAPUR CASH MEMO NO.:- 1833 DATE:- 31ST MARCH 2014 MODEL:- A068 COLOUR:- WHITE IMEI NO.:- 911353551036776 It is with great agony that I wish to bring to your kind notice the callousness shown by your department personnel for the last fifteen days my phone is showing lightly black patch on screen and in spite of several reminders no action has been taken yet by yours men, it is really surprising that such an efficient department as that of yours is not heeding to our complaints. Please get the needful done without any further loss of time I have every...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Handset issue

User
 ymalubhoy on Jul 22, 2014
Hi, I bought a Micromax A210 four months AGO, now all of a sudden it has started to switch off/restart on its own. We reached out to the nearest service centre, who suggested that it could be a software issue and advised updating the software (for which he connected the phone to his computer and did something) and said if still the issue persists, it would need to be sent to the service centre. Software updation did not help, when we approached them again, the guy claims that we cannot do anything as the phone has a few scratches and even if we send it to the service centre, they would...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Poor response from service centre and useless product

User
 panwar1985rahul@yahoo.co.in on Jul 22, 2014
Hello micromax I am Rahul Singh from Jodhpur city (rajasthan). My wife purchased micromax canvas 2 on dated 4/6/2013 from the retailer. After some time its giving bad response like hangover, poor touch and very poor application. One its touched screen totally jammed and not giving any response. I went to service centre at Logix electronics & automation at jalori gate, Jodhpur. They told me I had to changed the mobile screen due to swat water penetration into the mobile and I asked about warranty they told me its screen now not in warranty due swat water penetration into the mobile ultimately...
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Micromax - Poor Services by Micromax Service Center

User
 puneet1979khanna on Jul 22, 2014
Dear Sir, I purchased Canvas HD A116 from India Shopping Times 21, August 2013. After 10 Months phone started giving display problem.So, I deposited my phone to Service Centre at Laxmi Nagar Near Maharaja Banquet for repair. While submitting my phone the person who was on service desk told me to collect the phone after 5 days. But still I have not receive my handset.I went there 5-6 times but they always extend the date and no proper response from the service people. Please advice how can I move further. Regards Ravi Bansal...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - NOT Proper working

User
 saravanaperumal15 on Jul 22, 2014
24th April 2014, I brought micromax canvas HD A116i. after 1 month my mother board was gone. i gave to Deprosys Technologies Address : Shop: No. 14, 1st Floor, Bbc Plaza, 178/180 Northusman Road, T-nagar Contact Number : 9566139900, 044-43510565 Email Address : Deprosystechnologies_chennai@mmxcheckpoint.com. they took 35days, after 35days i got my mobile but lot of problems i faced. Touch screen, speaker, mic, power button, not working properly and not fixed properly the mobile. They didn't work properly. Please replaced my mobile....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Unite 2 A106 (Touch Problem)

User
 rajeev469812 on Jul 22, 2014
Micromax House 90B, Sector-18 Gurgaon Pin Code – 122015 Tel: +91-124-4811000. Fax: +91-124-4811099 Date-17-07-2014 Dear Sir I wish to complain about Micromax Unite2 A106, IMEI No.-911345001107041 that I purchased on 15-6-2014 jhilmil colony Vivek vihar (Munjal Store) Delhi-110095. I am complaining because my mobile phone touch stop the working after purchasing 20 day so I visit to your service center “The Mobile Care” Laxmi Nagar Delhi-110092.He is submitted my phone and call me next 7 to 10 days So I am Visit ur service center after 7 days but he is told me your mobile parts...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - A177 not working

User
 Sthakur.ss72 on Jul 22, 2014
Micromax mobile set A177 not working and this set was purchased in the month of May 2014. Job Sheet No: N030218 - 0714 - 10641786 04/07/2014 Roorkee, Haridwar Again mobile set was sent to Noida service centre for which Job sheet No: N030218-0714-10777448 was given by the service centre. 18 days have been passed, I did not get any solution. Ph. 9897781528...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - touch screen problem repair not above 4 months

User
 cwamanoj on Jul 22, 2014
sir, i have purchase micromax a76 in feb 2014. touch screen problem mobile. service centre wardha submite in april 14 and four times job sheet. yet my mobile not repair. service centre says not repair. customer centre says repair. i dont know that who are wrong? i talk to customer care 20 times and spend rs.500/- on phone call but not satisfactory response.customer care says 20 days more. please replace my mobile phone or repair my mobile. job sheet no - w031465061410376337 complaint number is MMX2406140501 reagrds manoj...
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Micromax - Worst Product & Services - Micromax Mobile

User
 pratgaur on Jul 22, 2014
Hi, My Name is Prateek Gaur, I purchased a Micromax A250 Canvas turbo handset for 16000 rupees from Flipkart. I have facing touch screen problem after 2 months date of purchasing, so i have submitted my mobile handset to Micromax service center.M/s. Hans Services, SCO No 101, 1st Floor, Main Market, Faridabad-121006 Contact no. 0129-4009173 Job-Sheet No. :- R1407FHAR11009714. and did not mention the return date of the mobile handset to be given submitted on 19-07-2014. Service centre staff is very poor in behaviour & cooperation.First of all i had to spend 3 hours in waiting just to submit...
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Micromax - Phone Dead in 1 month (A102-Blue Color). Micromax has not yet repaired/replaced it.

User
 Divya Dogra on Jul 22, 2014
I had purchased the phone A102 (Blue Color) on 20 May 2014. On 3 July, when I woke up in the morning, my phone was not starting up. I tried to remove battery and restart but nothing happened. On 7 July, I went to the service center below::M/S Cariano Telecom, 302, 3rd floor, Manglam Place, sector-3, M2k Rohini, Delhi.After waiting for 2 hours, my number came and I showed my phone. The executive there said that the phone is dead and we will replace the parts. It would be done in 10-15 days. It could be done earlier also, we will let you know. Job sheet number :: N031657-0714-10690434Nobody picks...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Careless and no response

User
 DeepakGupta1937 on Jul 22, 2014
I have so many complaints: - When we go for any query and issue then they just tell to us Server is not working. - I submitted the order for Battery around 15 days before on the time of booking they told me that your Battery will be dispatch after 7 days and you can take it from service center, now there is no update regarding my battery. When I call to service center always take response busy busy ... Please help me out......
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - Micromax A114 - Service Related - JOBSHEET No-E06005305149664759

User
 roshan1921 on Jul 22, 2014
Dear Sir/Madam, I am very sorry to inform you that yesterday i visited to service centre (CARE ZONE, PARAS COMPLEX, LALPUR, RANCHI, JHARKHAND) and Mr Nafees (Mb No. 9304499444) is a person there said me that your handset is not repaired but our company has given you a NEW HANDSET without backcover of white in colour. And that new handset is also not working properly eg. 1. REAR CAMERA is not opening/working 2. Hanging Problem Then, after some examination by the service in-charge there told me to talk to Delhi person because your new handset is also have some problem, and they again took...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - micromax canvas 2.2

User
 arvind836 on Jul 21, 2014
Sir, I have submitted my Micromax Canvas 2.2 (A114) on 03rd June 2014 prolum is at the time of calling display up down again again. This situation i am not cut the call. However, inspite of contactng them many a times, they din't take any heed to the complaint. Whenever, I give them a call, they said that it will be done within 2 or 3 days and they said they gonna give a call back but till now, there is no response till date. The guy whom I talk is Mr. vicky. A very poor customer services, and my request no. is 10593444. I want my mobile to be repair as soon as possible....
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Micromax - Worst company... and worst service

User
 Sadanand Kembhavi on Jul 21, 2014
I sadanand Kembhavi prchsed i mobile hand set A77 juice on 23.11.2013 after six month the screen touch was not working I given for repair @ m/s sai technology service hubli (karnataka) on 26.05.2014 till the date there is no response. and saying that hand sent has been sent company, it yet to come. Mean time I completed to Micromax customer care centre. on 30.06.2014 they took 20 days more for resolve the problem. till the date problem has not been solved..! I decided to go consumer court...! Worst company... and worst service is the Motto of Micromax... Nathing Like Anything...? Don't No how...?
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - service and mobile related issues

User
 rohanbhure on Jul 21, 2014
Dear team Want to mark the complaint against service issue I have given mobile at service centre 1 july2014 and they are now telling that it will be sent to headoffice for repairing wwhwhich will require again 42 days .so I it is the service standards of micromax within a year too many problems I have to face.so I want to return my money back or replreplace the cell imimmediately. Regards Rohan bhure 8602718775 Raipur c.g...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Micromax - Battery is out of market

User
 UTTAMMUKHERJEE on Jul 21, 2014
Micromax Superfone A75 battery is now out of market . I have visited for the same on your service centre but they clearly declare that the same is not available and in future it will not be available.
Now my phone is completely dead for the same reason....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Service Center Complaint- Noida

User
 saurabh shankar on Jul 20, 2014
This is to inform you that I am very dissatisfied with Micromax services. I have a Canvas 4 which is less than a year old and has started giving me problems with the display. I went to the service center, Micromax Check Point Sector-27, Noida. The guys there do not know how to talk. First day they told me to come after 2-3 days, when i called they then asked me to collect my phone after a month.The problem with my phone was only with the flickering screen. Not only this there were people crying just because they have been coming there again and again more than months. I am really surprised...
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Micromax - About the software

User
 Nayaz916 on Jul 20, 2014
I have purchased micromax unite092. within 2 days of purchase it has hanging. then i contact customer service center they has updated the software after updating the software that has many changes. after updating software it is hanging more then before....
Complaint comments Read comments Complaint category Telecommunications

Micromax - micromax mobile is hiring mafias

User
 thakkar83 on Jul 20, 2014
Hi, I am from Nashik Maharastra I gifted Micromax mobile A177 on 29th June to my wife on her birthday. She is very fond of taking photos and videos But strangely voice do not records in video. On picture comes sounds is not getting recorded I visited their customer care office at Samarth Telecom Shopee Nashik Maharashtra on 19th july There Mr.Bhushan was there and he threw me out saying this is video recording not sound recording and don't come here again for such problems. Company do not give guarantee of recording sound in video Recording sound is video is not important for...
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