Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 11%
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Micromax Informatics Customer Care

Micromax Informatics Ltd.

Micromax House, 90B, Sector-18
Gurgaon District
India - 122015

Customer Care Phone Numbers and Contacts

1860 500 8899
[Consumer Electronics]
1860 500 8286

+91 12 4481 1000
[Head Office]

+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics related photos (2006)

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Micromax Informatics Customer Care related pictures (2006)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — About complained of service

 Army utpal on Oct 23, 2016
I am your customer of doodle 4in guarantee period the phone are submit In three times of fair and take a lot of time now till today phone is also submitted if this problem now come then I take the help of coat and I take hard design other wise you Chang may phone or return my amount according to bill pleas context us only call I do not able to take read Gmail because no phone I have now. 9128095231//7321983855....
Complaint comments  Read comments Complaint category Business & Finances

Micromax Informatics — Micromax unite4 q465

 rakeshkboi on Oct 22, 2016
I have purchase micromax unite 4q465 date 21-07-2016.
but mobile is auto off (1st time)16-08-2016 i am recived for mobile service center date 29-08-2016 again mobile is auto off (2ndtime)09-09-2016 again recvied for 28-09-2016.again mobile is auto off (3rdtime)dated 18-10-2016, bill no 391.kushasgra communication mainpiri, nob no7535004563.i am request for you pls refund my money, i am very hares...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Smart Phone — Mic is not working

 rawataks on Oct 23, 2016
Its 4th time m complaining against this problem ... .micromaxQ417 is a worst product i ever used i visited service centre 3 times and also leave phone for 15 day but same problem comes again and again. .they change my mic and reciever 3 times but after some time d same problem appears again. I can here voice of another person by he is not able to listen my words if I reinsert my bettery it again start working... Wht should I do now..i just want replacement of this worst product...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Major problem in Tab

 Raman Iyer_55 on Oct 21, 2016
As per the advise of Micromax Service Centre at Tambaram, Chennai I deposited my tab for repairs. First they told me that there is major problem ie., mother board and has to be replaced. They told me to come after 21 days. Job Sheet no. SO20357-1016-25819386 dt 5.10.2016. When I contacted Customer care they told me that the tab returned to the service centre after required repairs and told me to contact the service centre for delivery. When I contacted the service centre the tab returned without repairs as the power key has not been provided by service centre while sending for repairs. Again on...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Brand New Product Not Working and Service Centre Not Helping

 bayprince007 on Oct 21, 2016
I had purchased Micromax Canvas P680 in September 2016 in Bangalore. The device had charging problem when I tried to charge it just out the box. I returned the device to Micromax Service Centre on Oct 3, 2016. I was told that it will take maximum 21 days. When I called after 7 days; again I was told it will take maximum 21 days from that day (the day I called). I asked them to replace the device or give me a refund as a brand new device is not working should be addressed at a priority. The escalation team called and told me that will resolve the issue immediately. But when I called them two days...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — On off switch misplaced without open or damage

 OMPARKASH on Oct 20, 2016
Dear Sir,

Please find attached herewith the photo of my handset Canvas 5 recently purchased by me from ebay on 27/9/16. Yesterday somewhere misplaced the on off switch. I want to know that how it possible, without opening or fallen.

Please clarify and provide me the solution. I have purchased the item from ebay, this was my last and final fault, as i am regularly follow up with the vendor last 5-6 days for gorrilla glass confirmation. But no reply recived from their side.

We have again visited in your Sec-30, Chandigarh on 12.35 P.M. service centre and...
Complaint comments  Read comments Complaint category Online Shopping

Micromax Informatics — For service

 Amit Kro on Oct 20, 2016
Sir maine kai bar micromax me complain kiya aaur kai bar phone kiya magar mera phone abhi tak ban kar nahi mila micromax e 313 on deposited 19/09/16 for parts 21 din bata rahe the aaj 31 din ho gaye hai. Please solve my problem my emailid amitkro9044@gmail.com, sir maine kha ki mujhe doosra phoe de dijiye magar vo kah rahe ki abi 21 aaur rukna hog
Job sheet no. N040484-0916-25519349...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Mobile repaire na karene ke sambandh me [Resolved]

 8542040825 on Oct 20, 2016
Arjun yadav mobile number-9565038034 vill-handiya beldiha post-charu tahseel mankapur disstrict-gonda pin code-271313

Service centre dawara mobile na banane ki samsya batai unho ne kaha ki bahar mobile ko repair karwa legeye service centre per nahi repair ho payega aur na hi company jimmedar hai. mobile model - micromax unite2 a106 item number 8904132437012 imei number-911430701259837...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — I am complaint about my smart phone

 Hardeep Kumar Yadav on Oct 20, 2016
Hello sir, mam
Mera naam hardeep kumar hai. Mera mobile micromax aq50001 jo ki pichli 05-09-2016 se care center me hai. Main 4 bar customer care pr call kr chuka hu. Pr wo har bar 21 din ka time de dete hai. Plz muje mera mobile wapis de dijiye. Meri job sheet number n090289-0916-25421992 hai. Main muktsar (152026) punjab ka rehne wala hu. Mob. No. 9855150088...
Complaint comments  Read comments Complaint category Other

Micromax Informatics — Micromax spark 3 Q385

 sayed tathir abbas on Oct 19, 2016
This is sayed Tathir from Bijnor. I have a micromax phone Model Q-385 got fault in charging so i have visited service centre on 29 Aug 2016 and submitted it for repair. The phone is not repaired till today and they are just changing my job sheets. Three times service centre sended it to head office and it is sended back without repair.Every time centre give me a new job sheet and say that this time it will be repaired.Last time when it come back from head office there are lots of scratched on it and phone crome polish is faded while i submitted my phone in new condition. Now till today they have...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Both sim network not showing in my handset

 poonam@2608 on Oct 19, 2016
I have micromax handset e455 nitro 4g. I bought this handset 9 month ago and it is under 1yr warranty period.in my handset the network is not showing in both sim cards. I had given my mobile reparing to micromax service station at [e060088] m/s mark services
Naina neha palace, tank road, ground floor, sakchi, jamshedpur two times. Even sent it to main service center delhi. Second time they changed its mother board and also changed its battery but my handset problem was not solved. I have not available old jobsheets no. So i give you my handset imei no.- 911438702190000, 911438702590001....
Complaint comments  Read comments Complaint category Institutes

Micromax Informatics — Micromax handset night 2 persists with the complaint of heavy heat and low network any time in every where.

 Prakasha Chandra Rout on Oct 19, 2016
Esteemed sir,
I had purchased a micromax handset having model no. e741 (night2) from your respective company one month ago.in time of purchasing the handset, i am apprised by the getup & configuration. after using the handset, it appears the problem follows:
1. over heating at the time of charging, video playing, net browsing and voice calling.
2. the problem of low networking continues with the handset from the day one of purchasing.
3. why i will spend an amount of rs.9500/- for purchasing the handset from your respective company while better handsets of other company...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — Regarding repair

 sk123456ra on Oct 18, 2016
Dear sir it is requested that I have booked my phone for repairing in micrimax service center m/s B.M. Trading boring cannal road patna vide bar code no E040231-0916-25754533 on 30/9/16 . still no any report from service center . where as service center say mobile will be repair with in 10 days . this the very careless attitude of service center. Also no any call are picking by service center from land line nor mobile number....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — Speaker of LED not working

 Mrityunjai Sharma on Oct 18, 2016
I have purchased my LED TV in the month of DEC/2015 via invoice no- WB-SCCA-144105041-6097, its model is 24B600HD 60cm (24 Inches), now its both speakers are not working, Please do the needful.Its Serial no is 00009B850653007. Its speakers are non functional since last 12 days. Please send someone on priority to resolve the same. Thanking you, With Regards, Mrityunjai Sharma....
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — Got defected piece

 Zaid Mustafa Alavi on Oct 18, 2016
This to state you that I bought a LED TV in August from AGARWAL MOBILE AGE UGF-1, Love Lane, Hazratganj, Lucknow-01. But they gave me the defected piece whose LED is broken from inside.
We got to know about the defected piece from the man from MIcromax itself who came to install the TV. When I took it back to the shop, they used bad languages and refused to exchange it.
As I am also a human rights activist I need your help to exchange that TV as early as possible.
I will be highly obliged for your this act of kindness...

Thanking you

Zaid Mustafa...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — Mobile service center

 mk.giit on Oct 17, 2016
Resp. Sir
I have submitted my micromax q392 mobile with ime/esn/rsn 911438651160467/911438651360463 to your service center at m/s global mobile center, dhanbad, jharkhand, on dated 23/09/2016 for some problem in mobile. They have returned my mobile on 06/10/2016 without any work done with problem as it is. After that i again submitted my mobile on 07/10/2016 but after that till date they didn't inform me the current status of the mobile weather work done or not. I am contacting several times after that but they didn't pickup phone on these no given by them 03262300274 & 9852528485.
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Defective piece

 kumarvipul on Oct 17, 2016
Dear sir,
i have purchased (micromax canvas juice 2 AQ5001) on august 16, 2016.
after using 1 month, mobile set was not working . i went to nearby service centre of micromax. the centre called me after 2 days and said your mobile set had gone to delhi for repairing. it took nearly 24-25 days. i recieved my handset on 14/10/2016. but soon after at home i realize that handset has another problem of 'charging'. on 15/10/2016 i went again to your service centre and again the centre called me after 2 days . today i went there and the centre told me that your handset is going to delhi once...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax Mobile Q469 (G) Heating and Low Battery Backup

 Agam Makkar on Oct 16, 2016
Hi Team,

I got Micromax Mobile Q469 (G) from Udhampur, Jammu last year but the cell has huge heating problem just with use of WotsApp and basic net usage from early days after purchasing. Also the battery gets exhausted in very short time. Servicing team could not provide a satisfactory response on this issue.

The cell is still in warranty period. If my problem gets resolved at the earliest it would be great. Since its a problem persistent from early purchase date I wish complete repair without cost or mobile replacement.

Honey Mehta...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax mobile handset q350 does not function proper

 nainasanjay on Oct 16, 2016
Hi team,
It is very sad to state that we bought your micromax mobile q-350 from a shop in daurala, meerut on 06/07/16. It is not working fine since it is bought. It hangs often, many button options on touch pad does not work. It seems all money went in vain on it. Please resolve the matter asap.
Naina& sanjay
Contact - 9758156031, 8505859090...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — My new micromax canvas unite 4 pro

 sudhansu sharma on Oct 15, 2016
I bought a new micromax canvas unite 4 pro just 15 days before, but it's getting too much heat..request please give support else please return your product and refund my money.

I was a micromax subscriber earlier but I bought a new HTC phone due to the same reason.and after 1 year of using it I thought to bought a mixcromax phone again.but as of now I'm again not satisfied with the product, so I hope micromax will help me for Better customer satisfaction....
Complaint comments  Read comments Complaint category Mobile Handsets

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