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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

Press Relations
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Micromax Complaints & Reviews

Micromax - Technical problems in On/off

User
 S.K Thakur on Oct 31, 2014
My phone, micromax A106 was having some technical problems in On/off and so i have submitted it in a micromax service centre as on 09.10.2014 Complaint No-N010013-1014-12657306. But I have not got my phone back. For the last 20 days. I am having great difficulty in absence of my phone... Do the needful ASAP....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Careless service of service center

User
 piyush5597 on Oct 31, 2014
I have registered a complaint and submitted my phone on 14th October 2014. There is no any update regarding that. The contact number given on the job sheet is of no use. Nobody answers the call. The details of the service center are, M/S Vashi services Shop No. 8 (GF), VILL. Thane, Bal Ganpati Trust Compound, Edulji Road, Charai, Thane (W), Mumbai - 400602 Tel: 022 25400077 Mobile : 9769991446...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Touch Not working - dalay in giving mobile

User
 rohit 9999 on Oct 31, 2014
My phone, micromax A111 was having some technical problems of touch screen and so i have submitted it in a micromax service centre in Noida on 4th 'Sep2014. Now it's been 2 months but I have not got my phone back. For the last 2 months they are harassing me by giving excuses and not doing anything. I am having great difficulty in absence of my phone... Complaint No. - MMX1009148478 Job Sheet No. - N040439-0914-11961519...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Touch Screen Not work - No body confirm when it is return after repair

User
 rohit 9999 on Oct 31, 2014
I have Submitted my handset Micromax A111 Model dated on 4th Sep'14 Job Sheet No. - *N040439-0914-11961519 Complaint No. - MMX1009148478 But till date i am not confirm any date that when it is return to us after repair. It is very shameful for such a big company to submit a handset for repair for more than 2 months.even after that no information to customer that when it is being delivered to us. If is not repairable by micromax then why are not replacing the handset. Due to this poor service why customer has to suffer? Please help me to resolve this issue....
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - micromax canvas a-093 compliant

User
 chandresh khullar on Oct 31, 2014
My name is Chanderesh Khullar. It is such a bad experience for me with a branded company like “Micromax”. I have recently purchased a mobile handset i.e. Micromax Duet A093 (IME No. 911338200094292) on 16th july 2014 from an authorized seller “The Mobile Zone, Shop No. 2 CSC H Block Dilshad Garden ND-95”. But within the span of two months only, the handset started giving problem of overheating and power does not switch off / on properly and most of the time phone hanged up during accessing the applications. So I have visited at micromax service centre at Laxmi Nager i.e. The Mobile Care...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Micromax - MICROMAX handset service problem

User
 kiran.kpatil89 on Oct 31, 2014
Respected sir We have purchased Micromax Mad A94 from flipcart within 6 Months it went 2 time for services with problem of cellular acess, no service, bad image, sensor not working and they took more than 1 months for servicess near services centeres are not responding to our problems they told us to complaint where ever you want in uncultured manner the adress of service centere m/s sri raghvendra enterprises G6, GROUND FLOOR, KEDAR PLAZA OPPS LAXMI MATHA THEATER COIN ROAD HUBLI-580030 PH NO-9845687414/0836-4251478 Owner details ARUN PATILKULKARNI HNO-74 SARSWATHIPURAM GOKUL...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - servicing of mobile

User
 happy_jain on Oct 30, 2014
I have purchased a mobile (Model No. A117) on 28/06/2014 and got touch problem. on 29/08/2014 i gave it for servicing at Authorised Service Centre at Nawada, Bihar. Till date i have not received my mobile back and whenever i asked for it service center personal say that it has not come . My receipt no. of Service centre in E040143-0914-12038114.Please look in this matter ....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Nobody confirm return date of my handset

User
 govinda kumbhakar on Oct 30, 2014
I was having micromax mad A94 on April 2014, and i faced problem on aug 2014, i have submit my mobile in service center on 18/08/2014 and my job id is 0814 11583897 and my complained number is MMX 1609148943, the service of micromax is truly bad i have harrashed more then 70 days. nobody confirm that when i will get my mobile....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Micromax - my cellphone's screen is not working.

User
 komy on Oct 30, 2014
Hey I am Komal Soni. I bought micromax canvas engage on 23rd june 2014. After 1 month my cellphone's screen is not working. I gave my cell phone for repairing on 4th August 2014. But still there is no response. They are just saying that your phone's touch is not available in the company. I want new cellphone that's it. Please take any action and repair my cellphone or instead please provide me a new cellphone.you are taking so much time to repairing my cellphone. This is too much now. Do somthing...
Complaint comments Read comments [1] Complaint category Business & Finances

Micromax - Canvas A350 Knight not repaired in 40 days

User
 ragimittal2009 on Oct 30, 2014
I was having some charging issue with Canvas A350 purchased in April 2014 from micromax estore and I submitted my phone under warranty to your service center in Haridwar on 20 September. In there initial check and opening it they broke the rear panel of my phone. I was then given a job sheet. Job Id:- E070199-0914-12319037 I called your customer support on 29 Sept( one month from now). They told me that it will take 20 working days. Complaint No:- 2909140836 Today when I called back your team is saying that it will take 30 days more. I am unable to understand that my phone is covered under...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Mobile not repaired properly

User
  mehra shweta on Oct 30, 2014
Sir on 15 october we send our mobile to micromax care center for repair the jack of hand free it is not working properly before 6 days we received a message that your mobile is repair but when we go to service center they said your mobile is still repaired today 30 october now i received my mobile but right now my mobile is still not working mobiles volume button is not working and songs play but voice creates problems and mobiles jack was not working properly and mobiles loud speakers is also not working...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Display crack

User
 Bipad Bhanjan Ghosh on Oct 30, 2014
Dear sir, I Purchased a mobile phone model no x 254 on 25 Sep'2014. There are some crack in display screen. Pl call me or give me some solution for the mobile. Pl find the enclosure of Retail Invoice. Bipad Bhanjan Ghosh +91-8170022008...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Request to replace new Mobile - Micromax A 108 [Resolved]

User
 Geetanjali Tripathy on Oct 30, 2014
Dear Sir/Madam, I, Geetanjali Tripathy, bought a new Micromax cell phone, model being, Micromax Canvas L- A 108 on 09/08/2014, from a shop being, MASTERJEE - Sarat Bose Road, the respective bill whereof is attached herewith, for Your ready reference. The said cell phone started causing disturbance after a month only, and when given for repair, the concerned personnel of _Ananya Infotel _, Micromax Service Centre (shop name, where given for repairing), said that there is software problem, which at times happen and that the cell will be accepted for repairing after pujas, and now that...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Non installation of product, after more than 4 days of purchase

User
 Manik Maku on Oct 30, 2014
I have been contacting micromax care from 26th of this month and after talking to their executives they gave me the Number of their Sales Head in Himachal i.e shushant Sharma 09988166777, but this guy has been saying that the executive will come today but now it is 30th till date no one has come to install the product the micromax policy says that installation of the product within 24-hours of purchase but till today no one has come and the Sales Head has no sense how to talk with the customers . I request the authorities to look into this matter please contact me at 9418453469...
Complaint comments Read comments [1] Complaint category TVs

Micromax Informatics Ltd - Non receipt of Mobile given for servicing of display problem

User
 santosh rout on Oct 30, 2014
Name of Consumer : Santosh Kumar Rout Address : H/313, sector-6, Rourkela-769002 (Odisha) Address of Service Centre : M/s. M Care (ORI), Brindawan Plaza, Udit Nagar, Rourkela-769012 (Odisha) Job Sheet No. : E010303-0914-11940626, Date : 04/09/2014...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Micromax contact no. not working.

User
 Faisal Moqim on Oct 30, 2014
I have Micromax unite 2(A106) and i am not able to update some pre-installed system application file like Hike and when i take my phonephone to the service Center they just reset my phone and told it will work but it never work, I tried to contact Micromax but thier no. didnt work.. So, i request you to solve my problem....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - my micromax A210 service delay almost 3 months in service but not yet receieved my mobile

User
 vikraman118 on Oct 30, 2014
Dear sir/madem. hi, please apologise me if any mistakes in my typing, and i request you contact the service centre and ask to give back my mobile by resolving the problem. I had given my mobile(A210) to the service centre(SP-SMARRTCOMMUNICATIONS, #158, ARNI ROAD, VELLORE-632001) C.S.T.NO/TIN NO:33814223996 of the service centre. under warrenty. under the name=vikram address=no.253, rajapalayam, vellore, tamilnadu. contact=09791838661. which are all details i given in the jobsheet, the job sheet no is=S020240--0814--11274038. for remarks=Touch not working item name/modelname/imei...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Delay in Replacement of Defective Tablet

User
 khannadheeraj on Oct 30, 2014
Reference Job Sheet no W030626-0914-12527054. My Tablet (Model no P410I ) was not working and was deposited at Micromax Service Centre at Dhantoli, Nagpur on 04.09.2014. Received msg on 06.10.2014 that it is ready for delivery. However when I approached Service centre to pick up the Tablet, I was informed that the instrument is not repairable and new piece will be given on 21.10.2014. In spite of several follow-ups, still new replacement piece has not been given. Urgent and immediate action is required. Thanks.....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Delay in deliver of handset by the service center

User
 Sumit Devralia on Oct 30, 2014
Hi I believed in the quality of the product and technology which the company use to say through the advertisement and promo of different media. On purchasing the Company Flagship Model Canvas 4 A 210 in january, 2014, since then i have used the phone less and more, its been with the service center for repairing for the reason/ fault best known to the company and their technicians. Even after giving the phone to so called authorized service center of the company, they don't fulfill the time commitment, mentioned by them and giving some weird reason that the parts have not been received...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Micromax - Complaint for Service provided by Micromax Service Center

User
 PRashant B Patel on Oct 30, 2014
I had purchased Micromax Canvas L Model A 108 befare 1.5 months. There is Key touch pad problem detected. In keypad 7, 8, 9 are not responding. I reported micromax service center bhiravnath, maninagar, ahmedabad dated on 13th October 2014. Only for touch pad replacement they had submitted mobile. But still after 8 days progress not done. I enquired at bhairavnath service center. they told that touch pad not received from micromax head office and added that diwali holidays started and you will receive your mobile after diwali. If only for touch pad problem company will taking 15 to 20 days, then...
Complaint comments Read comments [1] Complaint category Mobile Handsets

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