Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 10%
Submit a Complaint
8942
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
182
124
1860 500 8286
[Smartphones]
387
430

Phone:
Phone:
+91 12 4481 1000
[Head Office]
177
206

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
10%
Complaints
8942
Pending
2740
Resolved
302
So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics related photos (1993)

Complaints with pictures are more trusted and informative    View all

Micromax Informatics Customer Care related pictures (1993)

Micromax Informatics Complaints & Reviews

Sort by:

Micromax Informatics — Micromax canvas A107

 Mdtwolverine on Sep 28, 2016
I didn't get my phone from Micromax service center even after a month. My job sheet no isN040497-0816-25192443. I was recieved message from Micromax that my phone was repaired and ready to collected from service Centre. But people at service Centre said they don't have my phone. They gave me some contact numbers but they are useless. Help me to get my phone....
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — Worst quality mobile

 Poonam Kamble on Sep 28, 2016
I have bought Micromax Juice, after 2-3 months mobile stop getting charged so i went to Vashi Plaza service Center. Mobile was submitted for mother board problem. Around after 1.5 month I gotq back the mobile. when i came home I realized that mobile showing no service. next day again the mobile was submitted. which was again received after 1.5 months. Now again i discover the new issue that mobile does not dictate earphone & in next two days the inside display broke down without miss-handling....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Mobile taken for service not repaired not replaced no

 surya14088 on Sep 28, 2016
Company has sold me a defected mobile and when i visited service center they had taken my mobile for service on 29 .08.2016 and they had not returned my mobile till today .service center is telling that mobile is lying with the company and company is saying that mobile is kept at the service center.

Kindly take appropriate action against the company micromax and micromax service center laxmi enterprises, as both are making fool of me, neither repairing and replacing my mobile phone nor providing me
Regards,
Surya Singh
8527740452....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — No giving my phone

 yadavkaran on Sep 28, 2016
Service center is not provide me phone and they r showing other type of phone and say that take it that phone this is very better in comparision of my phone micromax spark 3 (q385) and they giving me old model phone and phone is new model but they are not giving my phone if they will no give my phone. i have have given my phone from before 55 days and they r no giving my phone sir i m very irritate having taken my phone an i think that micromax service center have lost my phone that's why they r providing me other old model phone so sir please take action against on company.many times i have called...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — Customer care/service center

 Neelkant Singh on Sep 27, 2016
They dont worth the time of consumers and customers.

If u dont have any work in ur home or office then u can think about go to service center with ur faulty device.
They never think about ur time u spent for ur turn?
How much urgent work u have put on hold.
Any urgent work is stucked in ut office and boss is calling.

Just go, sit and wait....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — My mobile not received

 Salman rf on Sep 27, 2016
I had make job sheet no N050151-0716-24585601 and sent repairing in micromax
but they did not solve the problem and return as it is.
Again i book the job sheet N50151-0916-25317242 dated 07.09.2016, Please
solve the problem asap.
i am suffering for 2 moths with this problem. i Received the information about mobile receiving within two days.but my mobile not received...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax Informatics — Handset problem

 getprasad on Sep 27, 2016
I have purchase micromax canvas juice 3 q392 model set 10 month back. I have submitted this hand set to your service center because of some battery problem and service center has confirm the same and issue me a job sheet. They confirm that problem will be short out on maximum 15 days and i will get the hand set. But they did not honour their words ask me to come after 15 days and next week and so on. Now after two month they are asking that there is problem on mother board which surprising me. Also the hand set they are returning is not showing the imei number on it. Details of service provider...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — Micromax Canvas Fire 4G+

 Ranjit100910 on Sep 26, 2016
Sir,
My name is Ranjit residing in Bhopal. On 23-May-2016 I bought Micromax Canvas Q412 through snapdeal. On 10-September-2016 I went to one of your customer care provider regarding my handsfree. It wasn't functioning. So I went to a local customer care provider, registered a complaint regarding my handsfree to replace it. I thought they may provide it the moment itself. As I own another mobile which is HTC Desire 820. When my htc handfree wasn't functioning properly, Htc providers provided me the handsfree the moment I went to them.
But in your company's case, i.e., when I went to...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Mobile touch screen not working

 buzz7 on Sep 26, 2016
Hi this company has pathetic service, I got Q932 in Jan 2016 now after normal use it suddenly got hang and screen working abnormal,
i took to near service center to show they took and told we have to replace touch screen which faulty and it will take 2 week time now it is almost 1 month still no idea where is my cell
when i called the customer service center they are blank and replied still under process it will more 10 days
My humble request if you are unable to repair please the hand set and update me on urgent base....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Regarding mobile micromax q381 product

 Ugranathjha1 on Sep 26, 2016
I have taken a mobile Micromax Q381 black last month Date--07-08-2016 but now that mobile is out of order (charging problem) I went your customer service center your employee told me that PCV will change of your mobile and you have to pay RS 3200/- but this phone is under warranty period then why I pay money.

This mobile cost is RS-4500/- and this part cost is RS-3200/- I think this part is soul of mobile then why this part will not under warranty I think this is cheating with your customer....
Complaint comments  Read comments [2]Complaint category Products & Services

Micromax Informatics — Non availability of spares

 Dr. Vijay Kumar Sethi on Sep 26, 2016
I purchased canvas5 mobile this January. Its start button became loose and was lost last month. I approached service centers at Shimla, Chandigarh and Ashoknagar (MP), but it is nowhere available. I requested them to order from company and made necessary payment at Ashoknagar service center. But they say it is not available at company. Now where I should go?
Dr. Vijay Kumar Sethi
Medical Officer
District Hospital
Ashoknagar, Madhya Pradesh...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Lost mobile phone [Resolved]

 chandupatil on Sep 25, 2016
Dear sir
Lost my mobile phone in details
please trece my mobile

Name : Chandrakant Dagadu Patil
Add : At- Kode Khurd, Post- Shenawade, Tal- Gaganbawada, Dist- Kolhapur
PinCode : 416206
Mobile Model : Micromaz A120 Canvas Cooler
make : Micromax
Last Used No, : 9420323211
Email ID : chanduraj9905@gmail.com
Missed Date : 04/02/2016
IMEI : 911367109020611/ 911367109745613...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Received faulty piece of mobile handset

 avinash.ahirrao on Sep 25, 2016
Dear sir, i purchased a micromax mobile model EG333. online from ebay in the sept.2016. . piece is not getting on. hence i did a call to ebay regarding the same but they suggested me to show it to service centre for free repairing. service centre called me and and told that handset board is having problem which is not going to repair. now suggest me the correct solution .as i m completely cheated by ebay and micromax. the brand which i used to suggest my all friends

imei no of handset is . 91056670020988, 99000038002096...
Complaint comments  Read comments [1]Complaint category Online Shopping

Micromax Informatics — Duplicate phone

 Anand sharma 99 on Sep 24, 2016
I purchase micromax handset from flipkart having model number X344 four months back.booking date 14 may 16, delivery date 17th may 16.now it has problem in its display.I visit service centre located at shona road gurgaon. But after checking the model number the representative said that mobile is duplicate and he didnt accept it for repair.
Request you to kindly resolve the matter....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Worst and very poor service

 ravi mth on Sep 24, 2016
Mobile jitna ganda hai us se bhi jyada ganda iska service hai..
Maine 7 months pahle micromax canvas 4G liya tha aaj uska screen kharab ho gya aur touch bhi.aisa problem sare micromax mobile me hai. Isliye kabhi v micromax kharidne se pahle juroor soche...go with original brand like nokia samsung sony htc but never with micromax.
Its my worst expereince to choose micromax instead of original brand....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Delay in delivery

 ayush21k on Sep 24, 2016
I submitted my canvas tab on 31st Aug and was asked to collect it by next week.. It's been 4 weeks now n every time I talk to cc, they say the component required hasn't reached their office.. They r not specifying any delivery date n the worst thing they don't care to listen to my complain, always hanging up the call on me leaving me completely helpless.....
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax — Defective product and bad service center

 karamjyot singh on Sep 24, 2016
Dear respected team. I have purchased mobile phone Date of purchased 23aug 2016 Micromax mobile model no. X849 EMEI no 911449754500745 from new garg communication Y-525 nangloi Delhi 110041 .within four days I checked my phone half display not showing nothing . Due to reason of my weekly off late I visited micromax service center ( [N031834] M/S Durga communication office no 1 A3 DDA market paschim vihar New Delhi 110063) Date is 5-sep-2016 I informed my phone problem then they badly replied To me. "YEH PHONE KAHI SE BHI LIYA HO AB IS PHONE KO REPAIR KE LIYE HEAD OFFICE BHEJA JAYEGA 15 DAYS lAGENGE...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax E471 repair

 Nayakamit on Sep 23, 2016
Micromax E471 smartphone humne diya tha 18.06.2016 to ab tak mujhe milla nahi har bar waqt ek saftah de ker teen mahina hone chala hai lekin ab tak humara mobile nahi mila micromax E471 ka mobile ranchi (maxcare)me humne diya hai wo bola hai aap ka back cover aur mobile dead ho chuka hai. ye bhi kaha ki ek saftah me ban ker aa jayega lekin ye teen mahina laga diya hai pata nahi aur kitna mahina ho jayega...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Replace my handset canvas spark Q 380 or Refund handset price

 Bindass Boy on Sep 22, 2016
I had complained you on helpline no. 18605008286 at 9th july 2016 complained no. MMS0907165189322 and 27th july 2016 by mail. but, you did not respond me and give me a lot tension. I would like to know that:
1. what are you repairing in the handset this time against jobsheet no..N040449071624304331?
2. supoose i am receiving my handset from service centre then tells me about time period of extending warranty of this handset by company.
3. If you are extanding my handset warranty then give me in written with your company's stamp and signature at the time of handset receives by...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Replace of handset canvas spark q380

 Bindass Boy on Sep 22, 2016
I had complained on your forum at 18 sepember 2016. But, micromax did not take their responsibility seriously and giving me a lot tension and doesn't replace my handset. I am sending you a call recording from 9 th july to 21 september 2016. Please, help me from micromax harrasment and advised him to replace my handset and improve their faults or refund handst price at the time of purchasing to keep back their handset....
Complaint comments  Read comments Complaint category Mobile Handsets

Recently Discussed

(13 minutes ago)
Book My Offer
Samsung Power bank 16800 mAh with LED light return
(1 hours 52 minutes ago)
Snapdeal.com
Delivered fake chinese product, no action taken by Snapdeal.com
(2 hours 36 minutes ago)
Pickzy Softwares
Fake company never go for it..
(2 hours 46 minutes ago)
Vaamla.com
Fraud and cheating company For Outbound process
(2 hours 51 minutes ago)
Red Pearl Bpo Solutions Pvt Ltd
News Voice Support Process

Featured Complaints