Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
9137
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
218
143
1860 500 8286
[Smartphones]
418
451

Phone:
Phone:
+91 12 4481 1000
[Head Office]
194
221

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
12%
Complaints
9137
Pending
2839
Resolved
517
So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics related photos (2031)

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Micromax Informatics Customer Care related pictures (2031)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Picture

 drsantosh p on Dec 8, 2016
Micromax led tc icture not coming properly although sound comes...in between picture flashes and goes off..it blinks and goes off but picture quality is very dark even after settings...it has happened first time since 10months almost no complaints about 49 inch micromax tv, i thought to promote indian products so bought the tv but it seems to be not good .so kindly do resolve the problem as soon as possible..
Thanking you
Dr Santosh...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — Unavailability of power button of my Micromax mobile having model A114

 U Gupta on Dec 8, 2016
Dear sir,
I have tried to replace my damaged power button of my A114 Micromax mobile from nearest service center supela, Bhilai in Chhattisgarh.Firstly, they took my enquiry for repair and told that as soon as the power button comes in their service center, they will contact on my given mobile no within 15 days.I waited till the time for 20-21 days and went there for the enquiry but they replied the same thing as previously. Then after I waited for one month and asked for the same but didn't get any positive response from them.So pls help me to get the material bcz I am not able to use my...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax Canvas MAgnus - A117 Block Lost Mobile

 Nilesh Kelkar on Dec 8, 2016
I have lost my Micromax Canvas Magnus – A117 mobile on 13th October, 2016.
Details are:
Your name: Nilesh Parshuram Kelkar
Address: Kanjurmarg East, Mumbai -400042.
Phone model: Micromax Canvas Magnus - A117
Make: Micromax
My Contact No.: 9920607276
Missed date: 13th October, 2016
IMEI No.: M_IMEI – 911334850624538
Please help me to block the mobile ASAP.Thanks....
Complaint comments  Read comments [1]Complaint category Other

Micromax Informatics — Micromax Canvas Tab P701

 Ujjwal Dewvedi on Dec 7, 2016
Dear Sir/Madam,
Maine 20july 2016 ko Micromax canvas tab kharida tha par kuch karan se mere tab ka touch tut gya hai maine aapke Lucknow ke Prince Communication Shop No. 307 second flore 6, park road, vaishali arcade behind vidhayak niwas hazaratgunj Lucknow ke service centre pe tab 25/10/2016 ko banne ko diya tha jo ki 21/11/2016 tak ni bana service center wale yhi khte rahe ki process me h ban jayega part aane wala h order me hai at last 21/10/2016 ko jb net pe kuch track ni hua mai set lene gaya to kha gya ki order reject kar diya gaya hai fir se re-order lagana padega and order lagane...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — Not provided device( micromax bolt q339)

 Kartick Gorai on Dec 8, 2016
Sir. My name is Kartick Gorai, I am submit my device on 09/09/206 in the service centre name M/S Joy guru enterprise for replacement, but now my device not providing company for me, my contact number 9475397737, and my Jobsheet no E030430111626563051, meri handset 4 Maynee se service centre Main paara ha lekin abhitak aplogok provide nehi karehiha, asab Kya horaha sir, main handset use karna chahatahu, call centre main call Kar Kar Kar thak gayahu, jabhi call Kar tahu to ak bath bolajarahahee k 2 din k badh miljayega, lekin abhitak aplogok provide nehi Kiya Meri handset ko, 4maynee wait karrahahu...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Mobile damaged and more problem

 satbeer86 on Dec 5, 2016
Micromax,
I would like to inform you that I am very worried about your service .I had submiited my mobile at your service center 3 time in a month. first time when my mobile was returned to me . It was damaged by your service center Back panel not paste properly . after one week its mike not worked then I had to re submmit to your service center on dated 05th Nov 2016 for the mike and back panel pasting problem. when i was called by your company for pick the mobile on dated 26 Nov 2016. I observed that back panel not pasted Mike not working and maximum area scratched on mobile .mor dents...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax phone model no. Q394 not repair till 5/12/16

 Jyoti saroop chopra on Dec 5, 2016
I Amit purchased a micromax phone model no. Q394 from raju traders manimazra chandigarh at dated 29/04/2016.seller give me warranty of one year from date of purchasing dated 02/11/2016 when phone not operating well.I took the phone in service center located at panchkula sector 11. they said me phone is dead it will goes to co. gurgoan and repair estimate Rs. 1, 600/-. I argument to manger Mr. ajay why I pay for this when seller given me warranty for one year . but he refused and said co. not given warranty for this reason. he took my phone to send it in co. and said it will come in between 25 or...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — I have lost my mobile.micromax e3013(( phone is stolen)

 Mallikarjun Mallu on Dec 5, 2016
I have lost my mobile.
Details are:
Your name: Mallikarjun
Address: mallikarjun Eklaspur System Engineer
Infosys R-APDRP Project Gescom
Raichur Near Basaveswar Circale
Opp:LIC office Raichur, LIC office.
Raichur 584102 Karnataka
Phone model: Micromax
Make: Micromax Canvas Xpress 2
IMEI No.: M_IMEI - 911441752514087& S_IMEI - 911441751044086
E-mail for communication: mallu08@gmail.com
Missed date: 2nd dec. 2016...
Complaint comments  Read comments Complaint category Employees

Micromax — Led tv replacement

 Nag Sankar on Dec 5, 2016
I had purchase a micromax 43x6300mhd/43t6950mhd/l43y8100mhdi 109 cm (43 inches) full hd led with mhl and bluetooth technology on 3rd march 2016 via amazon.in and on 13th november 2016 raised a complain regarding display not working on 19th november 2016 received a call from micromax that they are going to exchange but till 5th dec 2016 did not received any calls daily i am calling them simply they are replying they are going to arrange a call back but i am not receiving any type of call

Complain no : mnh0512167352158
Register mobile no : 9474263211
Contact no : 9444075402...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Micromax Informatics — Phone complaint against internal memory YUNiQUe model YU4711

 Anil chand sharma on Dec 3, 2016
Dear sir, mam
I purchase new handset Micromax ( YUNIQUE model number.YU1147 ) from Shiva Telemart Address 331 main road Dr. mukher ji nagar, Delhi 110009 on dated 2-12-2016 and the complaint is its inbilt memory is 8 GB ROM mention on the box and told by the dealer but I got only 4.61 GB total space.and I then went to dealer shop on next day he said that his inbilt memory is 4.61 and he said also please go coustmer care center of Micromax after that same day I went to Micromax coustmer center and they told first I check and update your mobile and reset the phone but still space is not increasing...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Regarding Micromax mobile -BOLT S301

 sheksha47 on Dec 3, 2016
I had purchase your product (Micromax S301 4GB Black) on 03 may 2016. I had used it for only two months and it had been kept in micromax service center.So many times the mobile had been sent to company for problem solving still the problem persist. I dont know whether you are solving the problem or creating the new problem. It means like i ad brought the mobile only for the sake of giving in customer care. This is not right on your part. please clear my mobile problem or replace it with new mobile or return my money....
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — Whereabout of my phone since last more than one year

 Vicky Parida on Dec 2, 2016
Dear Sir,
Where is my mobile smart phone which I had given in the service centre in Oct 2015 . perhaps micromax company has acceded the set to their company property . I had already given many complain through you . But what is the out come . Kindly with this portal if unable to solve consumer's problem . If you are not understanding then hoe the company will understand . take action accordingly . However legal process is being followed . I have paid Rs.27999/- for that phone ? I am waiting how much time micromax company is taking to solve the problem because their 24-72 hours never end.I...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax service center cheated me and giving old cell

 rajuanna on Dec 2, 2016
I took my cellphone on 1-10-2016 after 3days i got battery problem and heating issue so i went to nearest service center [s010065] shri raghavandra enterprises hubli-580020 i told them i need replacement for they checked my cell and told we ll send to company but it ll come after 21 days so i said ok and given and came after 15days they called me and given damged cellphone for me it was sraffed so i did’nt took the cell i told i need new cellphone so they said ll snd return to company again but till its 1 n half month they telling it ll come but still i did’nt get cell i think de given another...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Canvas spark Q380 mobile phone

 roysoumen1 on Dec 1, 2016
I purchased a mobile handset on 24/12/2015 from snapdeal bill no sb6d58/15-16/485706, first six months it worked good, but after that it does not work properly. Several times repaired your service center but it creates new problem again and again. Now it kept in your service center vide job sheet no e030410-1116-2659887 for repair touch screen work automatically & volume switch problem. Now i request you to replace it. Otherwise, i will go to the consumer forum.
Please look into the matter.
Thanks
Soumen roy
9163193587
Encl.: scan copy of invoice & job sheets...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax — Warranty status [Resolved]

 meet4kk on Nov 30, 2016
I purchased a micromax led tv from reliance digital Alwar (Rajasthan). Your store team leader told me that this led tv has 3 years warranty. I want to confirm my led warranty tenure and full detail of my warranty.

LED TV Details are:-
Micromax 42c0050uhd
Sr. No. - 00037B35019626A
Purchased date- 23/11/2016
Reg. Mob. No. - 8233339400

Koshal Kishor
Email - meet4kk@gmail.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Micromax Informatics — Mobile Phone - Given for Repair - Service Center Closed

 g_bikash on Nov 30, 2016
I would like to bring to your notice that I had given my mobile for repairing in Dec 2015 (one year back) under warranty as it had display issue. I did not receive the phone and the service center (Kavya Enterprise, Pune) was ultimately closed. After few months the service center opened again and when i enquired about my phone they said they have received a damaged phone from Micromax and I can collect the same if I wish to take. I did not accept the phone. I lodged a call with your call center in Sep 2016 and so far I have not got my phone nor any time bound assurance....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Tablet circle kit cp-500

 Pooja75 on Nov 30, 2016
Hi

i have bought micromax tab from Chroma store vide bill number. SLF02A020030090240 (micromax tab p480, Sr no. 911423954215689) but I am highly disappointed with the product quality and after sale service. It was gifted to my son on his birthday but he has used only for 2-3 months in total. As it was dead after one month and i sent it to your service station and they took 2-3 months and did not change the tab, instead they repaired it. it was again dead and now it is lying since 3-4 months and they r saying i have to pay 4000 to repair. this kind of after sale is very disappointing....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Micromax Informatics — Charges imposed for unlock forgot privacy protection password

 Vidushi G on Nov 29, 2016
Good Evening Sir/Mam

My phone (model no. Q350, IMEI No- 911505906041328) is locked due to anti theft feature in the settings which I activated for precaution. But on 27th Nov. 2016 when I trying to change my sim card, phone get locked and asked for privacy protection password which I don't remember. So I decided to call on customer care phone no. They said, visit nearest service centre, they will help you. But when i visit to the service centre at Rohini Sector 16, Delhi-89, India, they said "We have to open this phone & will change a plate in it which has passward coding so it is...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax e451 3gb

 Shyamsunder saraswat on Nov 29, 2016
Sir I buy I set before 6month ago in this set lots of problem with battery backup problem in earphones or aux wire not support after 100%charge its dischare with in 3 hour I hav serviced in ur service center but not solved my problem .. .. It is useless phone give me best solution mene pahle ise service me bheja bhi tha par iska koi bhi problem solve nahi hua.. back my money collect ur hand set...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Touchpad is lost

 rras on Nov 29, 2016
I have one week suffer for not use mobile.however, onsite warranty given purchase time. so, why problem i face in me. please kindly help me and resolve this problemand i use the mobile.I have no time and necessary use my urgent problem to face. handset descripiton is micromax juice2, purchase date 16-02-2016 and my name is sunny kumar. contact no :- 8285864835....
Complaint comments  Read comments Complaint category Mobile Handsets

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