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Micromax Customer Care

Micromax Informatics Ltd

Micromax House, 697, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91-124-4811000
 +1-860-500-8286
Fax:+91-124-4009603
Head Office
Micromax House
90B,Sector-18,Gurgaon
Pin Code - 122015
Tel: +91-124-4811000
Fax: +91-124-4009603
Email: info@micromaxinfo.com

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Micromax Complaints & Reviews

Micromax - Service center did not repair my handset or replace it with new one ,,and they are just wasting my warranty period of my phone

User
 mantoo biswas on May 28, 2015
I have Micromax canvas engage A091 which have been i used for nearly 5 months and it stay at the service center for last 3 months for repair but it have been not repaired till now 28/05/2015.my handsets software and the mother board was crashed and i went to near micromax service center Barrackpore ( Optimal Solutions, 32/2, Barasat Road, Nona Chandanpukur, Barrackpore, Kol-700122 ).they service center repaired it's board and software but they also break my phones camera lens glass and side edges of the phone.in picture you can show what they did to this phone.that time i deny to take that phone...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - WORST SERVICE and CORRUPTION in the Micromax Service Centre

User
 Dhanes on May 28, 2015
Sir, i bought a Micromax Bolt S300 handset on April 4th, 2015, having details: EMI-91142250087538 BATTERY-V0275515G900056544 CHARGER-V027551502900098358 Within 12-days the EARPHONE is damaged. I went to the service centre. They adviced me to come after 10-days. When I reached after 10-days they told me that the earphone is not available at present. They asked my phone number and told me that if it would be available within 10-days and they will inform me. The DRAMA is continued after 20-days……….this time I reached there and inquired them to buy a earphone for me. They told me the EARPHONE...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - battery backup

User
 a group on May 28, 2015
My mobile model is micromax canvas xl2, only 4 months old. I am feeling problem from last 6-7 days. Battery backup is very low. Sudden it go down. And sometimes it doesn't charge over 40 %. I want to change my battery, its in warrenty period. Please reply asap.....
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Micromax - Touch pad problem

User
 Eshwar Talluri on May 28, 2015
Dear CEO Micormax, I have submitted my phone in raichur District karnataka on 7 th May -2015, i still not get the my phone get repaired .. if i ask in the outlet they are saying it is sent to Delhi.. I feel Your company is the worst in Servicing the Phone.. Please resolve the issue.. I think everything is ok in micromax but except service centres.. Ph No:7411936962...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - Pathetic service received.

User
 Ankimini on May 28, 2015
I have submitted my mobile Doodle 3 in March ending & got it after 45 days bcz its motherboard was fused. After 10 days only it stopped working again & when I took it to the service center they said that the battery got swollen & its out of warranty so you have to purchase it though my mobile is under warranty. I have got such a pathetic service from these people.Previously it was working well & smooth but once it is back from the center it started troubling. What am I supposed to do now? I am using micromax mobile since past 5 yrs & recommended it to my friends as well but from now onwards I am...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micormax EG111 mobile service delay

User
 vlakshmanan2000 on May 28, 2015
I Purchased the mobile EG111 Micromax on 15 Oct 2014, within 6 months mobile had problem and at last mobile is dead condition, given the mobile in Service center on 13th April 2015, while giving itself they said it will take 30 days, after days they are telling 30 working days, till now they are not confirming any thing, whenever we call the customer care they are telling it will take 30 days 20 days and 10 days, But they are not telling any other status of the mobile, They are not even transferring the call to any senior person or not providing any mail id other than the info@micromaxinfo.com Job...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Delay in Repairing of Micromax Mobile A350

User
 surenderbhomia on May 28, 2015
Hello Support, I had purchased Micromax Mobile A350 on Dated 17-10-2014 against Order ID : OD101038857755470100. Initially for first few months it worked fine but on 27-04-2015 it stopped working for which I get it deposited to M/s VI Communications with 2 reported problems being 4101 : Power does not switch on and 4911: Display Touch Screen Not working on 28-04-2015 via Job Sheet Number : N031598-0415-16321000. Till today I have not received any information about the status of me Hand set from the service center infact I am making repeated calls. I have also reported my concern over...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - always show short of storage space when download any app

User
 Elite Runners Academy on May 28, 2015
i have your mobile model unite2 A102 some time back. my complaint is whenever i try to download any mobile app, it always show short of storage space and does not download besides having too much internal and external space. Kindly do let me know that should I throw it out or is there any solution do you have?...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax not provided gorilla glass as screen got multiple cracks

User
 ankurtg09 on May 28, 2015
dear sir, recently I purchased Micromax canvas spark Q380 from snapdeal flash sale..last day my phone slipped from my laptop table and screen got multiple cracks on that...it hardly to be 2 metre distance between floor and table..i heard so much about gorilla glass and than purchase this mobile phone..and now see what happens..the quality of gorilla screen is not what mentioned...pls look into the matter...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - battery not available of micromax a121 of 6 months old phone

User
 rahuldixit18 on May 28, 2015
hi i am jatin and my concern is that i had purchased one of your phone on 26 nov. 2014 and and i am suffering with the battery issue . let me elaborate the issue, my battery was not giving even 2 hour of backup and i went to the sevice centre and said fr replacemet when battery was in warranty period . but they said they will not give free replacement and they will charge for this and then i said i will pay ...later on they said they dnt have battery fr the same phone . so what do i do now shall i throw out the phone or go legally waiting for your reply jatin 9716384805...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Till date not getting my cell return.

User
 besta on May 28, 2015
As on date (till 30 days) im not getting my cell phone. why you people are cheating with us. Job Card No :* S010065 - 0415 - 16330805 * Job Sheet Date :28-04-2015 Mob : Micromax Canvas Knight A350. Repair Waranty : Yes. Problem Rep[orted : 4911 Disply Touch Screen Not Working. Contact Details : Ashokkumar D 9480773882....
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax - service facilities

User
 sudeep Mazumdar on May 27, 2015
I have micromax A101 d00dle 3 display was damaged on 14/5/2015 and i will gave my mmobile on 15 may on micromax service centre m/s girukripa computer and mobiles 44 TIT road near poonam chand bhawan ratlam (m.p)..457001. I m not satisfied with micromax service because service canter workers told me they give me return my mobile on 25/5/2015. But they didn't gave me they make excuses and told me after 10 days many time i was go there and worker response about customer not good maner so i want u just follow about this.. My service number s040110051516648156 My contact number 08602837950...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Canvas A1 AQ4501

User
 AishwaryaSharma013 on May 27, 2015
Hi, I have purchase a Micromax Canvas A1 AQ4501 mobile in October 2014, After 4 months of purchasing Its Power Button stop working. As it does't show screen on pressing power button then I have to plug in charger to use it. I registered this complaint to Micromax Service Center Rampur(U.P.) they asked me that it will take 20 days as it a motherboard problem. After 25 days they handover my phone to me but I found that the issue does't resolve it still have power button problem. I again take this issue to them they said the phone has sent to the company. It took 30 days but the issue does't resolve...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Change the earphone within the warranty period

User
 DISTIRICT AUDIT OFFICER, Bhadrak on May 27, 2015
Sir, I have purchased a Micromax(A102/Doodle3) Mobile from Mobile India, kakat Chak, kendrapara on 30.11.2014.The earphone supplied with the mobile became damaged within the warranty period.I contacted the M/S P.N Service, Nayabajar, Bhadrak(Micromax Service center) on 25.05.2015 and they assured me to change the earphone by 26.05.2015 positively but no care was taken and misbehaved me.And returned the earphone with out any service. Prior to this I had contacted the same service center to repair the touch screen of the above mobile which was the within the warranty period but instead of free...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Internal problem of motherboard model no-A300

User
 jaimala jain on May 27, 2015
On 7th may, my phone display has damaged suddenly, then i thought there is no battery, i kept my phone on charging.there is no improvement.after all this i send my phone to the shop from where i have purchased.they have said my display and mother board has damaged. I want online service for this...almost 20 days have passed... so give me online service for this... there is no proper service center in my city... i want to repair my phone as soon as possible... my phone model no is A300 (micro max canvas gold)...
Complaint comments Read comments Complaint category Mobile Handsets

Micromax - Micromax Unite 2 A106

User
 rjee143 on May 27, 2015
Dear sir, I am Ranjeet Kumar had deposited the Micromax Unite 2 A106 phone to (Micromax Mobile Service Center – Sector 27, Noida. Address: Shop No. 1, Ground Floor, Dharampali Palace, Near Vinayak Hospital, Sector 27, Noida, 201301. City: Noida, UP Mobile Number: 9899747677 Phone Number: 0120-6411414 Email: satguru_Noida@mmxcheckpoint.com) on 24 April 2015 having job sheet no- N040439-0415-16259386, but still the phone had not been repaired/replaced till yet, after continuously follow up they didn't give satisfactory response. I have been mailing to micromax as well as service centre...
Complaint comments Read comments Complaint category Mobile Service Providers

Micromax Mobiles - Delay in delivering my phone

User
 Ayyanar Rajendran (Srither) on May 27, 2015
I had a display issue with my phone and had to surrender the phone to a service center close by my place (SANA SERVICE CENTER, MADURAI). It has been almost 15 days and I am yet to receive any response. I contacted the MICROMAX support center in a week's time, from the date when I gave the phone for service and I was told that it would take 30 days. I was unhappy with the response and tried again in another 7 days. The rep told me that it would take another 30 days. THIS IS WHAT I HEAR EVERY TIME! I would like to escalate this issue to the highest level possible so that it gets addressed. I...
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Micromax - Mobile PCB not performing

User
 Praveen2550 on May 27, 2015
Mobile model No A63..IMIE no 911331650179945...Initially it was giving several problems like hanging, not responding, net issues etc..It was given to your auth service centre and the same was corrected and returned after 3-4 weeks. Again it started giving the same problem. The complaint was registered on the company complaint satisfaction call. However to my dismay the problem still persists and is causing acute problems in my daily working. Again the service centre (at Shri Ram Towers..prop. Mr Anand Johri, Lucknow) was contacted and the software was formatted and reinstalled. However the problem...
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Micromax - Not replacing Defective one month old Micromx LED TV

User
 jamestj on May 27, 2015
I bought an Micromax LED TV from Rishikesh and the shop keepr says that the buyer buys Micromax products at his/her own risk and hence no replacement. People know that their products ar of less quality etc etc. I registered my complaint with Micromax costomer care but the routine reply ' ur complaint will be rectified within 24 hours"...Any way to get it replaced without taking recourse to consumer court......
Complaint comments Read comments Complaint category TVs

Micromax - mobile turn off

User
 NAND LAL . on May 27, 2015
MAINE DATED 13/05/2015 KO MICROMAX KA MOBILE MODEL NO. A106 LIYA THA 23/05/2015 KO JAB MAINE APNA PHONE CHARGE PAR LAGAYA TO DOBARA ON NAHI HUA OR MAI SHOP PAR LE GAYA SHOP KEEPAR BOLTA KE SERVICE CENTRE CHALE JAO SEVICE CENTRE WALO NE MERE KO RS. 3000/- CHARGES LAGENGE TO APP BATYA PHONE MAI GWARNTI KIS CHIJ KI HAI KAYA OMPANY MAI KOI DAM NAHI HAI pls ans. 9988667824...
Complaint comments Read comments Complaint category Mobile Service Providers

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