100Bestbuy.com — Wrong delivery and refuse refund | |||
Dear sir, I have purchased the combo of (Samsung galaxy star pro s7262 + power bank + watch) with 50 percent cashback from 100bestbuy via order reference no. 31482299 worth rupees 10999/- on 16th july, 2014 which is promised to deliver within 1 week. After 1 week, we have recieved the delivery where i have found that the wrong material has been delivrerd (Samsung galaxy black star pro) worth rupees 7000/- only for which i have regsitered the complaint for product return and refund of amount which they have promised me. But now they are refusing to return my money and telling me that the refund was in credit points which can be used against purchase. My point is why should i purchse the things higher than mrps. I request you to kindly see the matter and help me in getting my refund. Regards Ramesh sharma [protected] Was this information helpful? | |||
100BestBuy.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
these people are cheats and someone needs to take action against them.
I have tried Indian Consumer Forum, CORE, consumer complaints and nobody seems to be interested in solving the issue.
Could we get on a call, my number is [protected].
We need to do something or else this company is getting away with cheating and frauding customers.
Amit Furtado
I have tried Indian Consumer Forum, CORE, consumer complaints and nobody seems to be interested in solving the issue.
Could we get on a call, my number is [protected].
We need to do something or else this company is getting away with cheating and frauding customers.
Amit Furtado
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+91 80 6753 6400
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We apologies for inconvenience happened from our end.We will do replacement from our end.Kindly wait for few days.
If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected].
Regards,
100bestbuy