[Resolved] 24X7Fresh.in — No delivery of milk after advance payment | |||||
I have ordered for milk on 26.04.2016 vide order no.[protected], paying rs. 2, 322.00 through paytm. When i send them a mail on 27.04.2016 for knowing the status. Their customer care no[protected] is only working through ivr in which only msg is "welcome to 24x7" and after that it is disconnected. They have shown the address of noida sector 71 on their website. I have sent them a mail again today for refund of my amount.In earlier mail reply, they told that milk delivery will start maximum by 3rd may, but today 13 days passed away. Kindly look in the matter on urgent basis. Was this information helpful? | |||||
Jun 20, 2016 Complaint marked as Resolved 24x7Fresh.in customer support has been notified about the posted complaint. Verified Support May 19, 2016 24x7Fresh.in Customer Care's response We duly apologize for not satisfying you properly and we assure you that this will not happen again. We are taking steps in order to get all the details about this delay in delivery. Because of these measures we will be able to find the root cause and then we will find a solution to it to make sure that no further delays will be made
We will start your delivery from 25th may.
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4 Comments | |||||
Comments
24x7fresh.in — Fake site Product not received
Order.[protected] placed on 06/11/2015, payment in advance, but product is not received till date . and customer care number is not valid, this is always busy OR not responding. Can you pls refund my amount24x7fresh.in — Product not received
I am ordered grocery worth Rs 455 on 6/11/15, but I don't have any confirmation received. via mail OR message so, pls send the grocery OR refund24x7fresh.in — Milk not supplied
Order no[protected] dated 30.04.20166 pkt of Amul full cream milk x 30 days
amount paid 3888
milk supplied not started till date
I made many calls it seems that 24x7 fresh is a fraud company
i have sent mails to 24x7 fresh.in but no responce
Ashok Sarin
+91 [protected]