Verified Support
Jul 27, 2022
Ace2Three Customer Care's response Thank you for contacting A23.
Referring to the query reported in regards with redeem, we tried to reach you over phone, but unable to get you on line.
Having checked we see that the redeem of Rs.405 requested on[protected], was processed on[protected] and the same will be credited to your bank account by the end of the day.
Once the redeem is approved from our end, an automated SMS notification will be sent to your registered mobile number, The amount will be credited to your bank account in the next 4 hours post receiving the SMS.
We request you to check the latest bank account statement.
Please note, whenever you place a redeem request, Your redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified.
Should you require any further assistance, please email us to [protected]@a23.com or do call us on our customer care number[protected].
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Regards,
Team A23
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