[Resolved]  Ace2Three — PAN verification error

My a23 user id is rupi2205,
My money got stuck in a23 account due to PAN verification error. I sent multiple emails to A23 but they not responding.every time customer care giving me new excuses. Still my money stuck in that app.
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Sep 19, 2022
Complaint marked as Resolved 
Ace2Three customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2022
Ace2Three Customer Care's response
Thank you for contacting A23.

With reference to your above concern, we understand that you were concerned about your account KYC Pan verification.

Please be informed that we have verified your Pan details in your A23 account and we suggest you to place redeem.

Hence if you have any other concerns please get back to us from the registered email id to [protected]@a23.com so that we could check.

Your patience is appreciated in this regards.

Should you require any further assistance, please email us to [protected]@a23.com.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Regards,
Team A23.
Complaint comments 

Comments

My a23 user id is janisahi
My money got stuck in a23 account due to PAN verification error.Please do the needful.

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