My TV stopped working within 3 months of buying from Flipkart. The screen is blank and us not responding to anything. And for the past one month I have been trying to resolve this issue to no avail.
A technician came for visit and said that the mother board has to be changed. Then I waited for 3 weeks for the motherboard to be replaced. After the replacement the TV didn't work. And after 3 days the technician came with the same board and this time tried to do a software update. But the TV still didn't work.
Later I was told that I would be contacted by a consultant who said that the TV would be replaced and someone would contact me. But no one has contacted me yet. He gave me another number to contact but no one picked up the call. Now I don't know what to do. And what's going to happen to my TV.
These are the contact numbers I got.
Service call center: [protected]
Consultant:
Chidanada J
+[protected]
Service Manager
Mr. Rahul
[protected]
Now it's been two months and i still have broken tv with no solution in sight.
The service is registered under the name Pankaj (the name was registered wrong)
The service number should be [protected] Was this information helpful? |
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