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Acer India Customer Care

Acer India Pvt. Ltd.

"Embassy Heights", 6th Floor, No.13, Magrath Road
Bangalore
Bangalore District
Karnataka
India - 560025

Customer Care Phone Numbers and Contacts

Phone:+91 80 3940 8700
 +91 804070 8700
Fax:+91 80 2532 9535

Additional Contact Info

http://www.acer.co.in/ac/en/IN/content/contacts

 
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Acer India Complaints & Reviews

Acer India - automatically turns off while using the laptop

User
 akkigirotra on Jul 5, 2015
The laptop has battery but still its turns off automatically while working on it..while it is connected to charger again it starts working for a short span of time and then automatically shuts down even after having sufficient amount of battery.Please help me by sending someone....
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer - touch pad does not work even after 2 repairs

User
 harprit kour on Jul 1, 2015
Sir, I bought aspire e11 e3 112m on 4 March 2015 form E-mall, Kolkata. Sl.no NXMSRS10014431CDDB7600 (INVOICE ATTACHED) The touch pad stopped working every 5 minutes and did not respond to any command unless the machine was forced-restarted. So on 16th march 2015 I gave the machine to Acer service centre- Aforserv CR Avenue, Kolkata. It was serviced under ticket no. 1204000I. 27 May, 2015: Even after repairing the pointer device, the problem persisted. I requested the Acer team to replace the laptop instead of getting it repaired again. On May 30, 2015, the machine was collected from...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - NOT WORKING

User
 GHSS PERINGOME on Jun 16, 2015
DESKTOP COMPUTERS NOT WORKING. S/N UDVD9S1985D1809354 S/N UDVD9S1985D1809379 GUARANTEED UP TO 2016 RECEIVED FROM MLA FUND. GHSS PERINGOME, PERINGOME P.O., PAYYANUR, , KANNUR DT, KERALA. HEADMISTRESS CONTACT NO. 09746831291, 04985237070...
Complaint comments Read comments Complaint category Schools

Acer India - COMPLAINT SERVICE ORDER # 1297810I , Highly Disappointed With The Purchased ACER Product - Regarding

User
 anand.sankaran88 on Jun 9, 2015
Hi Respective Authorities, This is in regards the SERVICE ORDER # 1297810I against which i have submitted my handset at the HCL TOUCH Services Ltd, Chennai . The issue on the handset seems to be serious as it all happened all of a sudden where the battery got discharged, got heated up and the camera stopped working with the error messages popping up on the screen . I tried charging up the handset unfortunately inspite of that, it was not charging and i can see the charging symbol ON even without the charger being connected to it . So, the Service Executive at the HCL Touch Centre gave me a Tentative...
Complaint comments Read comments Complaint category Mobile Handsets

Acer India - NOT PROVIDING SERVICE IN WARRANTY PERIOD

User
 suraj pant on Jun 4, 2015
WE, BUENAVENTURA CONSULTING PVT. LTD, HAVE PURCHASED 5 MONITORS ON 07/06/2012, OUT OF THEM 3 ARE NOT WORKING AND THE WARRANTY PERIOD IS FOR 3 YEARS, UPTO 07/06/2015, BUT THE COMPANY IS CLAIMING EXPIRY OF WARRANTY PERIOD THOUGH ITS REMAINING....
Complaint comments Read comments Complaint category Desktop Computers

Acer India - change of monitor

User
 premjith1977 on May 21, 2015
I had bought the laptop of yours model @ Aspire E1-470p in August . This was a touch screen and unfortunately the display was broke. Till today I am unable to use this unless its connected to my TV thru HDMI. We had approached many of your serivce centers, no resolution for the same. You are such a so called multinational unable to provide a monitor for the product you developed and I repent on why I choose your product. Had sent a mail from my id - premjith.r@icicibank.com to vaibhav systems in february. Even had visited this service centre which is in off old airport road, bangalore. They say...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - laptop not working

User
 binu71 on May 10, 2015
I bought a netbook from logitech tvm on 2013 sept and it stopped working on nov.I got it repaired free.Last nov again stopped working.But the company service said it takes more than 9000rs and the parts are not availabLe.I think it Was a faulty machIne. PLease do the needful. Thanking Binusreenivasan...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

Acer India - laptop repair under adp

User
 sachinrana0123 on May 4, 2015
i purchase a laptop of acer and at the time of purchase they told me that if you buy this laptop with get one year adp warranty. i asked what is adp so they told me that if with in one year your laptop damage physically by some reason then it will cover under adp free of cost but now they are refusing to repair my laptop.please help me....
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Reg COMPLAINT on ACER ICONIA ONE TABLET purchased through ONLINE

User
 jaijegan on Apr 19, 2015
Dear Sir Product : ACER ICONIA ONE TABLET Serial Number : NTL4FSM001413032144C00 Purchase Date : 21/Oct/2014 Purchased Mode : Online (Through Amazon.in) Contact : 9840720876 I would like to raise a series of COMPLAINTs on this TABLET here. I am facing Frequent problem with this TABLET from the days i have purchased. Key Problems: =========== 1. Once the tablet is charged for even 1 to 2 hours, the charge is not in STANDBY. Its immediately showing it as RED (meaning no charge). So if we UNPLUG from the POWER source the TAB is getting switched off immediately. 2. TAB is getting...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Complaint Against Vikas [Resolved]

User
 Krishna Chhabria on Apr 12, 2015
Hello acer. I have a complaint against one of your engineers. Around 2 weeks back i complained on your that my laptops sound system isnt working. Acer did send one of its engineers to my house. He did check my laptop and said that it needed a replacement of the speaker. The engineer who came to my place was Vikas. I got my complaint registered by the name of Krishna Chhabria. I want u to check your records once as i dont remember my case id number. Vikas's phone number is 9870973024. He took around 11 days only to get a speaker for my laptop after which he says that the motherboard needs to be replaced....
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Acer - TFT monitor H163HQ model

User
 vraaji on Mar 13, 2015
This is V.Rajendran from Hosur. October 2010 i puirchased Acer - TFT monitor H163HQ model. 2 months back suddenly it was blank. i contacted customer care. As per their advice I have contacted Acer support call center. They advised to contact this no 18001141001. Then again i advised to contact IT lab – Hosur, (contact no.: 04344-242674) they told me that Monitor Power supply is problem and the parts will not be available also we cannot do anything.Again I contacted this no. 18001141001, they told me that, since the product is not under warranty we cannot do anything.I was really frustrated. Now...
Complaint comments Read comments [1] Complaint category Computer Hardware

Acer India - After Sale No Services

User
 ankitgpt060 on Mar 11, 2015
I am very disappointed & dissatisfied from ACER service & support. If this kind of Service & Support is provided by ACER to their escalated customer than what about the normal customer who is unable to reach you. Due to pathetic service & support by ACER Team I will not suggest to anyone to buy the ACER Products. Within 7-8 months of purchase I was facing Speaker Problem in my laptop. I raised the complaint Engineer visited & changed the speaker & my laptop speaker was changed in 7 days approx. As per knowledge & understanding that...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer Laptop - Laptop have some internal hardware issue but they are not listening

User
 Manoj G Sharma on Feb 4, 2015
Hello My name is Manoj Sharma. I bought an acer laptop on 11/05/2013. with the extended warranty of 3 yrs. i.e. till 11/06/2016. I did a complain regarding the panel is scratching and making noise while i opens or closes the laptop.It is internal problem. Complain ID No. is 1141540I dt. 27/01/2015. I sent them the pictures also where the problem is. After Lots of phone conversations and e-mail process right now they are saying it is not covered under warranty. i m saying why they did not tell me when they were selling me the extension of warranty. where are the terms and condition were...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Exchange of laptop and they are not providing the proper service

User
 Karthikjee on Jan 22, 2015
Respected Sir / madam i'm using Acer ultra book laptop from past 10 months and i gave a 4 to 5 times complaint of acer company regarding laptop problem but they are not providing the proper service and they are not exchanging the laptop i have paid rs.40000 amount for that laptop warranty also there. so please help in this case for me Karthik M PH.NO : 8050601055 email:karthikjee92@gmail.com...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - system is not working

User
 Deepak.kumar14 on Dec 27, 2014
i) S/NO- UXVJSSI287E3409300 ii) S/NO- UXVJSSI287E3408818 iii) S/NO- UXVJSSI287E3409091 These system are in Purnea (Bihar) in center made by TCS at Vidya Vihar Institute of Technology, Maranga, Purnea Deepak Kumar cont. no- 9234897070...
Complaint comments Read comments [1] Complaint category Desktop Computers

Acer India - acer aspire laptop

User
 mohanakumarcn@gmail.com on Dec 6, 2014
p { margin-bottom: 0.21cm; } MOHANAKUMAR C N CHITTILAMANA KIDANGOOR SOUTH P O PIN. 686 583 Phone. 9446204066 Email ID. mohanakumarcn@gmail.com Date 04/12/2014 ________________________________________________________________________________ To. The Manager/Executive Officer ACER Systems, Kerala. Sub: Very poor performance of the ACER Laptops – Reg. This is with great regret and sorrow I may inform you that the poor performance of the ACER Laptops. I purchased an ACER ASPIRE Laptop from Thaverparambil Digital Shop, Santhom Complex, Pala on 18-05-2014...
Complaint comments Read comments Complaint category Computer Hardware

Acer India - Not replaced on manufacturing error during guarentee period.

User
 kochahamed on Dec 6, 2014
On 09-11-2014, I have purchased an ACER Iconia one 7-B1-740 tablet through Amazon.in . While receiving the product on 20-11-2014 by courier service, it is noticed that some area of the touch screen is not working.So I have approach the Acer Customer service center at Ernakulam (Kochi) for re-placement.But unfortunately they are not accept my request and they said that this is a manufacturing complaint but can not be re-placed if buying through on line.But in the guarantee agreement this matter is not specified. Accordingly they have take product for repair vide job no:10424 dt 24-11-2014. Any how...
Complaint comments Read comments Complaint category Electronics & Appliances

Acer India - tech service

User
 davee on Nov 25, 2014
<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I was given a number by the Geek Squad, tech support, at Best Buy, the location where I bought my Gateway computer. I called the suggested number 866-539-3901 to purchase a recovery disc. After I entered the snid number 04129363216 on my computer, I was redirected to another to another person who said, we will get your computer up and running like new. You will not need a recovery disc. He said it will cost you $149 for a years’ service. I agreed to the plan, assuming the phone support was more informed than...
Complaint comments Read comments Complaint category Desktop Computers

Acer India - acer laptop battery critically discharged during servicing at Patna service centre

User
 Gargi Kalita on Nov 20, 2014
I had a problem in LCD of my laptop V 121 model. Since it was in warranty period gave for repairing at Patna SP verma road service centre. They took 50 days to repair my LCD and when I took it back the battery was critically discharged. When I approached they told since now it is not under warranty period I need to purchase battery. It was ACER fault did not charge the battery during servicing, took 50 days to repair so critically discharged....
Complaint comments Read comments [2] Complaint category Passport Services

Acer Monitor - Did not Change the Monitor OR Servicing the same

User
 SUJAY BHATTACHARYYA on Nov 16, 2014
Dear Sir/Madam I purchased a ACER TFT monitor from Supreme the IT Mall on 12/8/2011 which was replaced by them on 13/5/2014 due to some technical problem on the Monitor purchased on 12/8/2011. Now I am facing problem with resolution and color of the screen of the replaced Monitor. The details are given below : Monitor Purchesed On 12/08/2011 : Acer 18.5'' TFT X193HQ (SL No: 1811DC100020) Replaced Monitor on 13/05/2014 : Acer 19" V193HQV (SL No : EPLKX0W002119059AA4303) I have send some scan copy of Purchase Bill, Buyers copy and Replacement copy of Monitor To Acersupport regarding...
Complaint comments Read comments Complaint category Computers & Accessories

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