Acer India Customer Care
Acer India Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
441
COMPLAINTS

Acer India Customer Care

Acer India Pvt. Ltd.

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Address
"Embassy Heights", 6th Floor, No.13, Magrath Road
Bangalore
Bangalore District
Karnataka
India - 560025
Landmarks:Next to Hosmat Hospital

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 80 2532 9535

Additional info
Customer satisfaction rating
1%
Complaints
441
Pending
7
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Acer India Customer Care related pictures (38)

Acer India Complaints & Reviews

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Acer India — Poor acer customer service.

 Muhammad Shahbaz62 on Aug 24, 2016
I bought an acer Veriton desktop (how unlucky was i when i purchased acer) in july 2014. Computer worked with some minor problems every week but it was still working. Last month i, e in July 23rd 2016, i started the computer as usual. But it refused to start. CPU wasn't starting and after some time rebooting itself without showing anything on monitor. I called customer support and they Registered my complaint. Told me to wait for 24 Hours to get response from engineer.. 48 hours later a engineer visit my home, checked the PC, did some cleaning inside of CPU, and tried to start the computer but obviously...
Complaint comments  Read comments Complaint category Computer Hardware

Acer India — Acer desktop no uxvd9si153d4401843

 filtermaruti on Aug 22, 2016
This was purched on 1-3-2014 since then around 15 complaints check the history changed key bord, smps, mouse, mbd and problems of rebooting still there. is this the quality of acer???
Latest comp, no id 1922076 dated 21-8-2016 od key bord not working following kes not working 1, q, a, z. i think no one should purched acer product if this is the quality....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Acer — Laptop

 Shabbir Shora on Jul 12, 2016
I purchased the laptop acer e 15 on the 10th of april, 2016. i have received a defective piece. it just completely shut 1 week ago i. e. on the 5th of july, 2016. i complained about it today i. e. on the 12th of july, 2016. the technician came to check it. he said that the motherboard is spoiled. what is the probability of the motherboard getting spoiled within 3 months of purchase? very very slim! i have received a defective piece! on top of that the company policy says that they have a 7 day return policy! which laptop will get spoiled within 7 days?! how can such a big company not have a replacement...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Issue with the tablet, bad service, worst technical support no resolution with email support or phone support, and worst experience in service center

 deepuraju.b@gmail.com on Jun 27, 2016
I have purchased the acer iconia tablet w3 810 from amazon order # 171-3809632-1885964. From the day 1 i have got this tablet i facing issues with the tablet i have got the tablet on jun 5th 2015 through amazon, amazon was great.
From the next day the tablet was not switching on, hence i have went to service center address: ground floor, gvs complex, 10th main, 3rd block, jayanagar, opp. Cosmopolitan club, bengaluru, karnataka 560011,

Complain id: 1361571i.
They told that they will fix this issue, even after 20 days i haven't got any response, hence i have called and...
Complaint comments  Read comments Complaint category Mobile Handsets

Acer India Pvt. Ltd. — Replacement of laptop model no. e5-551g (amd a10/8gb/2tb/2gb/w10)

 Mukesh Singh Negi on Jun 26, 2016
On 11 june 2016 (Saturday) i bought acer laptop s. No. Nxmlesi0095380984a3400/sn. Id: 53803898634 from nehru place shop (Eurosys world (Acer mall). With in one week 18 june 2016 (Saturday) laptop is not working properly. Problem is system boot after 10 minutes, touch not working some time, in shut down time screen is flickering, shut down after window close but system is not shut down after 3 to 4 minutes system is shut down. I call to customer care on saturday (18/6/2016). He suggest me so different type kinds of suggestion. I work on this but problem is still, after that customer care time is...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Screen flickering issue with Acer laptop model E5-573G-566S

 maheshpatel_online on Jun 23, 2016
I have purchased Acer Laptop model- E5-573G-566S on 20-April-2016.

I have been facing the screen flickering issue since day 1. I took it to Acer authorised service centre 'Dolphin Systems' in Thane on 26-April-2016.

The service engineer informed me that it is OS issue, he simply re-installed the OS. Case ID was 1757977-I.

The issue was resolved for that time. And exactly after one month, i am facing the same issue again.

I went to the same service centre on 21-June-2016 and they asked me to submit the laptop again for a day to check. Case...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Acer — Warranty repair

 Sauvik Bhattacharya on Jun 15, 2016
Sir/Mam,

i was facing a problem with my acer tablet in warranty period s1002 and i submitted it to the servicing center on 3-6-2016, after 9 days they could figure out the problem and ordered the part, today is 12th day .Each and every day they are saying they have not received the part yet. What kind of serving are you providing to customers. Its a totally irresponsible act. i have 3 acer product and in future i dont expect to have any. My call log ID is "1804315I" and seral is NTG5CSI001551783E67200. If you dont have the part replace it,
What kind of harassment is this...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Acer India — My complaint is about the charger of my laptop.

 mantis on Jun 11, 2016
The charger of my is not functioning properly. Earlier i encountered the same problem, then it was replaced. Now again my charger is not functioning. Without charger i'm not able to do any of my work using laptop. I'm highly unsatisfied with your product. My laptop is lying like a dead body since many days. Kindly replace both the laptop and charger or return the cash back. I can't carry on with this laptop anymore....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Acer India — Usb problem not solved by technician.

 Aman Sheoran on Jun 9, 2016
I'm using an acer laptop with snid 52409472676. It is under warranty. It's usb port on the right is not working. It's not showing any power also. It was faulty from the very start. Your technician visited me 2 weeks back to check it and told me that there is some problem in the wiring of the usb port and it has to be changed. He said he doesn't have a usb port right now and he will come back after two days and will install a new port but he never came back. He literlly lied to me, in the job card he mentioned that it was a software problem and he has sorted it out.
I got to know thia today...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — I am complaining against your service .

 Sarvotam on Jun 2, 2016
I logged a complaint of my laptop before four day ago. I called again acer care they gave me service engineer number. I contact him yesterday he told me that he will come around 2 o'clock but he did not come. I am very worried about your service. Other companies resolve their customer complaint within 48 hrs. But your service is very slow or bad. Next time i will not purchase any product of acer and suggest other do not purchase this company products....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Keyboard not working

 dainatius rajan on Apr 16, 2016
Name.fiona dainatius, tc 11/194, kanaka nagar, e-1, kowdiar.p.o

serial no.nxmn2s100544208c887600

snid . 44203597676

model of laptop . e5-471-337e...
Complaint comments  Read comments [4]Complaint category Laptops / Notebooks

Acer Motors — Disrespectful behavior of general manager service department

 Surya Vamshi on Mar 25, 2016
I took my vehicle to acer motors tirumalgherry due to few problems in it. I saw nobody attending my vehicle and asked in the reception to attend my complaint, after some time somebody comes, then i go to my vehicle with him and explain him the problem later on i ask him to wait so that i could decide to get my service done and after i go to the service reception and try to find him he is not there and more over the people at the reception keep saying that guy would attend me shortly and this went on for a while and i lost my cool asked to see the manager, they took me to the manager but then the...
Complaint comments  Read comments [3]Complaint category Car Dealers

Acer India — 1. Back camera not working. 2.Net not proper working. 3. Service center not available in jamshedpur.. What can i do?

 yashksingh on Mar 16, 2016
1.Back Camera not working.
2. Net not proper working.
3. service center not available in Jamshedpur.
What Can I do ?

Our contact Details
Mobile No :- 9504335800
Email ID :-...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Acer Laptop — Low storage

 rsrividhya on Mar 16, 2016
Laptop was purchased through Ptm, storage was very less so I want to return it again & it was delivered on today . Kindly take back & tell the procedure for returning it....
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Acer India — Acer e1 471 (ci3-4-500-lnx)

 pravats on Mar 16, 2016
This is Pravat Kumar Sahoo from Bhubaneswar, Odisha have purchased one Acer E1 471(CI3-4-500-LNX) model laptop on 12th Sep 2015 from INFOCITY, B-7, Shaeed Nager, Bhubaneswar.This laptop was working perfectly till 1st of March 2016, on that date when I was working it suddenly stopped and I am not able to login then.It seems the hard disk of the laptop got crashed and I am unable to use the laptop since 1st March 2016.
Since I have purchased the Laptop on 12th Sep 2015, I should get the support till 11th Sep 2016.But I am shocked its support center is saying the support has been ended up on...
Complaint comments  Read comments [4]Complaint category Laptops / Notebooks

Acer India — I am complaining about Acer ultrabook laptop

 karthik jee on Feb 22, 2016
Recently I had a bad experience with you people very worst service and cheating CO is Acer because I m using one acer lap bt I have somproblem nobody will give service in Mysore Karnataka India very very worst and cheating CO is Acer I am suggesting in our college to all if you people want to buy laptop buy except Acer...
Complaint comments  Read comments Complaint category Other

Acer — Internet not connecting

 Karthik daniel on Feb 22, 2016
Hi
I am MURALI CHANDRASEKARAN from coimbatore (Tamilnadu). I purchased ACER E5-573 model laptop SNID : 53100807076 on 21.10.2015 in RELIANCE RETAIL LIMITED coimbatore.. After one month of purchase I started using of the product, right from the first day I am facing internet connectivity problem through Wifi, lan, bluetooth etc., I called customer support they ask me to reinstall the wireless drive by download in Acer website, after doing that procedure I faced same problem. After that I registered complaint on 06.02.2016 ( ticket Id 1661137i) I gave laptop to the service centre on 8.02.16...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Harassment & no response recd against mt complaint

 bhaskar81 on Feb 16, 2016
Hi,

i bought acer laptop in jan 16 and after few days their tocuh pad found not working & after complaining the same their is no response given by their local engineers based at Jaipur and after regular follow ups from my side as off they not address my complaint as on date & said do what ever u want ... lodge complain to whom u like to want...

I am contact regular on below no : 9251517171

kindly look into this matter else i need to force to take legal action.

my complaint no : 1637658(I)...
Complaint comments  Read comments Complaint category Computer Hardware

Acer India — Acer 2 in 1 laptop s1001

 nikeneel on Feb 10, 2016
I bought an Acer S1001 before a couple of months. The bluetooth wouldn't work properly, you cannot play songs without stutter on a bluetooth speaker. But looks like that is what you get when you buy a cheap product. I can connect an aux cable and play as long as it works. Real trouble is the keyboard started malfunctioning after hardly a month of purchase. 'W' key is stuck, not physically stuck on the keyboard, but w keeps on appearing in any textbox making the tab useless when the keyboard is connected. I was like, you know what, sometimes things malfunction, let us get this fixed. I gave my device...
Complaint comments  Read comments Complaint category Computers & Accessories

Acer India — ACER laptop service not provided proper by your service provider

 parmar dipak lalji on Jan 28, 2016
Purchase date :-18.07.2015

NXMRHSI008512136A23400

The same laptop screen broken due to laptop fall on the ground, but unfortunately we doesn't register the same in your sight after purchase of acer laptop due to that we lost your warranty. Than after we paid repairing charges to your service center at vadodara.
After the repairing of your acer laptop different kind of problem arising in the laptop
problem: speaker and head phone both are working at a time
WiFi not operating in the laptop, mouse touch paid not working, the also replace hard disc,...
Complaint comments  Read comments Complaint category Schools

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