Acer India Customer Care

Acer India Customer Care

Acer India Pvt. Ltd.

"Embassy Heights", 6th Floor, No.13, Magrath Road
Bangalore
Bangalore District
Karnataka
India - 560025

Customer Care Phone Numbers and Contacts

Phone:+91 80 3940 8700
+91 804070 8700
Fax:+91 80 2532 9535

Additional Contact Info

http://www.acer.co.in/ac/en/IN/content/contacts

Satisfactory Rating
1%
Complaints
406
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Acer India related photos (33)

Acer India Complaints & Reviews

Acer India - Compliant about not given proper attention about my complaint

User
 ayasan mulla on Sep 5, 2015
Hi., Im Ayasan Ahmed Ayyaz Mulla My Address is ( Group no 3 chawl no 301 roon no 3786 Tagor Nagar Vikhroli East 400083 mumbai INDIA near to 3 no fish market ) Im purchased acer desktop in the year of 2013 acer company send the person who installation the acer desktop but that time he given WINDOWS 7 ULTIMATE this windows 7 only temporary use of time i also complent on acer call center but given proper response i paid all the money to acer company for installation official windows 7 but they installed windows 7 ultimate for temporary basis 30 days used than said you purchased new but way...
Complaint comments Read comments [2] Complaint category Desktop Computers

Acer India - Warranty extension was not done , now warranty about to expire

User
 shilpic03@gmail.com on Sep 2, 2015
I have done warranty extension for my acer laptop. But multiple times i have sent email and call to the acer Customer care the warranty could not be reflected in Acer system. I have sent them all proofs to extend warranty, taken all required action to make it done (suggested by Acer CC), it coneyed on call waranty extension is done But again I called and its said warranty not extended my mail had not reach to them(which I sent 20 June 2015 with all warranty extension proofs). I had problem in my laptop as warranty could not be reflected in acer data base I am not able to redeem it. In...
Complaint comments Read comments [2] Complaint category Laptops / Notebooks

Acer India - Tablet mother board failure

User
 karthikeyankarthikeyan on Aug 28, 2015
You mentioned in your EMail invoice is attached but invoice not at all attached in the above EMail and the tablet you sold is problematic one and in acer service centre they confirmed the tablet mother board failure, is this the service you provided, selling a fake product / failure product or what can i say ????? hope you will reply ......
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

Acer - Complaint Not Handled Properly & Intensely Delayed

User
 abhishek25 on Aug 14, 2015
I purchased a Laptop (Model: V5-571) on 17-12-2012 with cash memo / Invoice No.: APEX/181 having warranty of three years (Certificate No.: ECN220124690964). Because your Company was offering 3 years warranty that is why I choose your product beyond the other brands. Your dealer also convinced me that Acer Company will provide proper & best after sale service. But today I feel that your dealer & your Company’s commitment was just for making customer fool or in other word I can say that I have been cheated. My laptop’s USB port is not working properly since last two months I contacted to your...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer - Complant regarding touch pad in my laptop.

User
 tgth on Aug 10, 2015
I purchase acer laptop E1-531 on 1-12-12, now my laptop is under warranty, warranty expire on 31-11-2015. i complaint in acer customar care but there are no responce from acer customer care & srevice center . i complaint in acer ustomer care on 14-7-2015 but no solution is provide till today my complaint id is 1355429i...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Service issue under warranty

User
 VIDYA712 on Aug 6, 2015
Sir: I purchased an Acer laptop in January 2015 ( NXMGUSI001346191A73400) from reliance digital store Jalandhar, this product showed some problems in its function in the month of April 2015, I contacted the Acer customer care but as the local service centre told that this laptop was out of warranty, so the laptop was refused to treat for warranty, I contacted reliance digital and with the efforts of reliance, Acer service centre accepted the warranty of product but failed to resolve the problem in last three complaints .The local service centre demands fee for the repair of this laptop, tommorrow ...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

Acer India - Damage product

User
 omp1991 on Aug 2, 2015
dear sir, I have purchased a lop on 31 may 2015 from Croma mega store saket, at that time he has provided me a Displayed laptop which was show piece for customer, but am facing many problems to this laptop, when I tried to open this laptop its blinking continuously and shutdown automatically and I hade tried many time to contact acer India helpline but he has not given me a proper solution I am feeling so irritating so plz request you to plz help me and replace the same...
Complaint comments Read comments [1] Complaint category Computers & Accessories

Acer India - Harassed no. of times with a defective Acer Aspire Laptop

User
 SatyakiSanyal on Jul 15, 2015
I bought an Acer Aspire E3-112M (Sl. No.-UNMSMS1005F0172075) from Lalani e-TECH City, Kolkata on 6th March, 2015. But after some days I faced a problem that my touchpad was going hanged for no. of times. but not the system. External mouse is working fine. when I contact Lalani, they advised me to download the newest driver Acer website. I download and install the Touchpad Synaptic. but the problem was not solved and I did a call log (Call id - 1279716I) at Acer. Your man changed my track pad as it was defected according to him. but after 2-3 weeks the problem began further. Then I did another call...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - automatically turns off while using the laptop

User
 akkigirotra on Jul 5, 2015
The laptop has battery but still its turns off automatically while working on it..while it is connected to charger again it starts working for a short span of time and then automatically shuts down even after having sufficient amount of battery.Please help me by sending someone....
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer - touch pad does not work even after 2 repairs

User
 harprit kour on Jul 1, 2015
Sir, I bought aspire e11 e3 112m on 4 March 2015 form E-mall, Kolkata. Sl.no NXMSRS10014431CDDB7600 (INVOICE ATTACHED) The touch pad stopped working every 5 minutes and did not respond to any command unless the machine was forced-restarted. So on 16th march 2015 I gave the machine to Acer service centre- Aforserv CR Avenue, Kolkata. It was serviced under ticket no. 1204000I. 27 May, 2015: Even after repairing the pointer device, the problem persisted. I requested the Acer team to replace the laptop instead of getting it repaired again. On May 30, 2015, the machine was collected from...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - NOT WORKING

User
 GHSS PERINGOME on Jun 16, 2015
DESKTOP COMPUTERS NOT WORKING. S/N UDVD9S1985D1809354 S/N UDVD9S1985D1809379 GUARANTEED UP TO 2016 RECEIVED FROM MLA FUND. GHSS PERINGOME, PERINGOME P.O., PAYYANUR, , KANNUR DT, KERALA. HEADMISTRESS CONTACT NO. 09746831291, 04985237070...
Complaint comments Read comments Complaint category Schools

Acer India - COMPLAINT SERVICE ORDER # 1297810I , Highly Disappointed With The Purchased ACER Product - Regarding

User
 anand.sankaran88 on Jun 9, 2015
Hi Respective Authorities, This is in regards the SERVICE ORDER # 1297810I against which i have submitted my handset at the HCL TOUCH Services Ltd, Chennai . The issue on the handset seems to be serious as it all happened all of a sudden where the battery got discharged, got heated up and the camera stopped working with the error messages popping up on the screen . I tried charging up the handset unfortunately inspite of that, it was not charging and i can see the charging symbol ON even without the charger being connected to it . So, the Service Executive at the HCL Touch Centre gave me a Tentative...
Complaint comments Read comments Complaint category Mobile Handsets

Acer India - NOT PROVIDING SERVICE IN WARRANTY PERIOD

User
 suraj pant on Jun 4, 2015
WE, BUENAVENTURA CONSULTING PVT. LTD, HAVE PURCHASED 5 MONITORS ON 07/06/2012, OUT OF THEM 3 ARE NOT WORKING AND THE WARRANTY PERIOD IS FOR 3 YEARS, UPTO 07/06/2015, BUT THE COMPANY IS CLAIMING EXPIRY OF WARRANTY PERIOD THOUGH ITS REMAINING....
Complaint comments Read comments Complaint category Desktop Computers

Acer India - change of monitor

User
 premjith1977 on May 21, 2015
I had bought the laptop of yours model @ Aspire E1-470p in August . This was a touch screen and unfortunately the display was broke. Till today I am unable to use this unless its connected to my TV thru HDMI. We had approached many of your serivce centers, no resolution for the same. You are such a so called multinational unable to provide a monitor for the product you developed and I repent on why I choose your product. Had sent a mail from my id - premjith.r@icicibank.com to vaibhav systems in february. Even had visited this service centre which is in off old airport road, bangalore. They say...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - laptop not working

User
 binu71 on May 10, 2015
I bought a netbook from logitech tvm on 2013 sept and it stopped working on nov.I got it repaired free.Last nov again stopped working.But the company service said it takes more than 9000rs and the parts are not availabLe.I think it Was a faulty machIne. PLease do the needful. Thanking Binusreenivasan...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

Acer India - laptop repair under adp

User
 sachinrana0123 on May 4, 2015
i purchase a laptop of acer and at the time of purchase they told me that if you buy this laptop with get one year adp warranty. i asked what is adp so they told me that if with in one year your laptop damage physically by some reason then it will cover under adp free of cost but now they are refusing to repair my laptop.please help me....
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Reg COMPLAINT on ACER ICONIA ONE TABLET purchased through ONLINE

User
 jaijegan on Apr 19, 2015
Dear Sir Product : ACER ICONIA ONE TABLET Serial Number : NTL4FSM001413032144C00 Purchase Date : 21/Oct/2014 Purchased Mode : Online (Through Amazon.in) Contact : 9840720876 I would like to raise a series of COMPLAINTs on this TABLET here. I am facing Frequent problem with this TABLET from the days i have purchased. Key Problems: =========== 1. Once the tablet is charged for even 1 to 2 hours, the charge is not in STANDBY. Its immediately showing it as RED (meaning no charge). So if we UNPLUG from the POWER source the TAB is getting switched off immediately. 2. TAB is getting...
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Complaint Against Vikas [Resolved]

User
 Krishna Chhabria on Apr 12, 2015
Hello acer. I have a complaint against one of your engineers. Around 2 weeks back i complained on your that my laptops sound system isnt working. Acer did send one of its engineers to my house. He did check my laptop and said that it needed a replacement of the speaker. The engineer who came to my place was Vikas. I got my complaint registered by the name of Krishna Chhabria. I want u to check your records once as i dont remember my case id number. Vikas's phone number is 9870973024. He took around 11 days only to get a speaker for my laptop after which he says that the motherboard needs to be replaced....
Complaint comments Read comments Complaint category Laptops / Notebooks

Acer India - Acer - TFT monitor H163HQ model

User
 vraaji on Mar 13, 2015
This is V.Rajendran from Hosur. October 2010 i puirchased Acer - TFT monitor H163HQ model. 2 months back suddenly it was blank. i contacted customer care. As per their advice I have contacted Acer support call center. They advised to contact this no 18001141001. Then again i advised to contact IT lab – Hosur, (contact no.: 04344-242674) they told me that Monitor Power supply is problem and the parts will not be available also we cannot do anything.Again I contacted this no. 18001141001, they told me that, since the product is not under warranty we cannot do anything.I was really frustrated. Now...
Complaint comments Read comments [1] Complaint category Computer Hardware

Acer India - After Sale No Services

User
 ankitgpt060 on Mar 11, 2015
I am very disappointed & dissatisfied from ACER service & support. If this kind of Service & Support is provided by ACER to their escalated customer than what about the normal customer who is unable to reach you. Due to pathetic service & support by ACER Team I will not suggest to anyone to buy the ACER Products. Within 7-8 months of purchase I was facing Speaker Problem in my laptop. I raised the complaint Engineer visited & changed the speaker & my laptop speaker was changed in 7 days approx. As per knowledge & understanding that...
Complaint comments Read comments Complaint category Laptops / Notebooks

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