Acer India Customer Care
Acer India Pvt. Ltd.
Customer satisfaction rating: 1%
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431
COMPLAINTS

Acer India Customer Care

Acer India Pvt. Ltd.

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Address
"Embassy Heights", 6th Floor, No.13, Magrath Road
Bangalore
Bangalore District
Karnataka
India - 560025
Landmarks:Next to Hosmat Hospital

Customer Care Phone Numbers and Contacts


Additional info
Customer satisfaction rating
1%
Complaints
431
Responses
7
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Acer India Customer Care related pictures (37)

Acer India Complaints & Reviews

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Acer India — Keyboard not working

 dainatius rajan on Apr 16, 2016
Name.fiona dainatius, tc 11/194, kanaka nagar, e-1, kowdiar.p.o

serial no.nxmn2s100544208c887600

snid . 44203597676

model of laptop . e5-471-337e...
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

Acer Motors — Disrespectful behavior of general manager service department

 Surya Vamshi on Mar 25, 2016
I took my vehicle to acer motors tirumalgherry due to few problems in it. I saw nobody attending my vehicle and asked in the reception to attend my complaint, after some time somebody comes, then i go to my vehicle with him and explain him the problem later on i ask him to wait so that i could decide to get my service done and after i go to the service reception and try to find him he is not there and more over the people at the reception keep saying that guy would attend me shortly and this went on for a while and i lost my cool asked to see the manager, they took me to the manager but then the...
Complaint comments  Read comments [3]Complaint category Car Dealers

Acer India — 1. Back camera not working. 2.Net not proper working. 3. Service center not available in jamshedpur.. What can i do?

 yashksingh on Mar 16, 2016
1.Back Camera not working.
2. Net not proper working.
3. service center not available in Jamshedpur.
What Can I do ?

Our contact Details
Mobile No :- 9504335800
Email ID :-...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Acer Laptop — Low storage

 rsrividhya on Mar 16, 2016
Laptop was purchased through Ptm, storage was very less so I want to return it again & it was delivered on today . Kindly take back & tell the procedure for returning it....
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Acer India — Acer e1 471 (ci3-4-500-lnx)

 pravats on Mar 16, 2016
This is Pravat Kumar Sahoo from Bhubaneswar, Odisha have purchased one Acer E1 471(CI3-4-500-LNX) model laptop on 12th Sep 2015 from INFOCITY, B-7, Shaeed Nager, Bhubaneswar.This laptop was working perfectly till 1st of March 2016, on that date when I was working it suddenly stopped and I am not able to login then.It seems the hard disk of the laptop got crashed and I am unable to use the laptop since 1st March 2016.
Since I have purchased the Laptop on 12th Sep 2015, I should get the support till 11th Sep 2016.But I am shocked its support center is saying the support has been ended up on...
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

Acer India — I am complaining about Acer ultrabook laptop

 karthik jee on Feb 22, 2016
Recently I had a bad experience with you people very worst service and cheating CO is Acer because I m using one acer lap bt I have somproblem nobody will give service in Mysore Karnataka India very very worst and cheating CO is Acer I am suggesting in our college to all if you people want to buy laptop buy except Acer...
Complaint comments  Read comments Complaint category Other

Acer — Internet not connecting

 Karthik daniel on Feb 22, 2016
Hi
I am MURALI CHANDRASEKARAN from coimbatore (Tamilnadu). I purchased ACER E5-573 model laptop SNID : 53100807076 on 21.10.2015 in RELIANCE RETAIL LIMITED coimbatore.. After one month of purchase I started using of the product, right from the first day I am facing internet connectivity problem through Wifi, lan, bluetooth etc., I called customer support they ask me to reinstall the wireless drive by download in Acer website, after doing that procedure I faced same problem. After that I registered complaint on 06.02.2016 ( ticket Id 1661137i) I gave laptop to the service centre on 8.02.16...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Harassment & no response recd against mt complaint

 bhaskar81 on Feb 16, 2016
Hi,

i bought acer laptop in jan 16 and after few days their tocuh pad found not working & after complaining the same their is no response given by their local engineers based at Jaipur and after regular follow ups from my side as off they not address my complaint as on date & said do what ever u want ... lodge complain to whom u like to want...

I am contact regular on below no : 9251517171

kindly look into this matter else i need to force to take legal action.

my complaint no : 1637658(I)...
Complaint comments  Read comments Complaint category Computer Hardware

Acer India — Acer 2 in 1 laptop s1001

 nikeneel on Feb 10, 2016
I bought an Acer S1001 before a couple of months. The bluetooth wouldn't work properly, you cannot play songs without stutter on a bluetooth speaker. But looks like that is what you get when you buy a cheap product. I can connect an aux cable and play as long as it works. Real trouble is the keyboard started malfunctioning after hardly a month of purchase. 'W' key is stuck, not physically stuck on the keyboard, but w keeps on appearing in any textbox making the tab useless when the keyboard is connected. I was like, you know what, sometimes things malfunction, let us get this fixed. I gave my device...
Complaint comments  Read comments Complaint category Computers & Accessories

Acer India — ACER laptop service not provided proper by your service provider

 parmar dipak lalji on Jan 28, 2016
Purchase date :-18.07.2015

NXMRHSI008512136A23400

The same laptop screen broken due to laptop fall on the ground, but unfortunately we doesn't register the same in your sight after purchase of acer laptop due to that we lost your warranty. Than after we paid repairing charges to your service center at vadodara.
After the repairing of your acer laptop different kind of problem arising in the laptop
problem: speaker and head phone both are working at a time
WiFi not operating in the laptop, mouse touch paid not working, the also replace hard disc,...
Complaint comments  Read comments Complaint category Schools

Acer India — Faint line over my screen, and no receipt available

 suryadoc88 on Jan 28, 2016
My acer laptop, , , bought 3 months ago, , has been showing faint line over the screen, , and I thought of bringing to the nearest croma store, , , i don't have the bill but I have my phone number and account attatched with the purchase.can I claim my warranty?...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer — Laptop processing very slow

 narender1210 on Jan 26, 2016
I bought ACER R14 from Hong Kong on 12/12/2015 with receipt number 012044. I am based out of Delhi and when started using it the performance is not great at all. Despite INTEL i5 processor, the processing is extremely slow

I opted for the most advanced model but performance has been disappointing

If it can't be rectified then I need a replacement...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Acer laptop problem

 Vikraman Govindaraj on Jan 13, 2016
Dear sir This is vikraman from trichy . I have purchased acer laptop model :M3-581TG on 27/08/2013. Now I have a hanging problem while working hence I decided to handover my laptop with m disk and os password to service centre namely XP IT service in trichy . Now they said my mdisk not support. Hence I request my hard drive number to take further action at my end please. My laptop detail's: Product serial number: NXRYKSI0073210100E7200 EXPECTING YOUR FEEDBACK IMMEDIATELY Regards Vikraman...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Faulty Laptop

 Sherin Abhilash on Dec 31, 2015
We have purchased an acer laptop from GIP Mall on 03rd Dec 2015 in the name of my wife - Sherin Abhilash. The invoice number is GipAcer/ 15-16/810. From the day of purchase there is an issue with the laptop. The cursor would move automatically and the appplication would open automatically too. I visited the mall on 28th and reported this issue in the store, however was directed to the toll free number for assistance. This pretty much looks like a initial defect and I dont want to get this repaired. The service team ( Quest Infotech) told me that there is an issue with the touchpad and this needs...
Complaint comments  Read comments Complaint category Computers & Accessories

Acer India — Acer is not giving replacement

 mithunpatil20 on Dec 14, 2015
I have acer lcd... And now it is not working... And i had taken this lcd from retailer...And he had given me the bill also and according to warranty it will expire in feb 2016... And it is showing out of warranty and no response from acer alos plz repair it or give me replace...Under warranty my serail number is mmlkess001218018d78505...
Complaint comments  Read comments Complaint category Other

Acer India — My laptop display is replaced with old display by acer engineer in under warranty

 jaypal sagar on Dec 4, 2015
Quest Infotech Pvt Ltd.Laxmi nagar (new delhi). Acer engineer replaced my display with old one within under warranty. which not working. I have complaned so many time . but i don't have any solution for this. the acer call center executive told me that they don' t have any record for my display replacement but my display has been replaced. my display has been replaced under waranty till - 11 november 2015. but display is not working properly. i am attaching my display in voice which is given by acer engineer. my laptop details is: Status :Registered Acer Product Model :E1-571G Product...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Acer India — Personeel computer

 hari1234567 on Dec 3, 2015
We are using an acer pc as in official purpose(Uxvd9si188d4394018), which is under warrenty. We are getting continously problem on this pc regarding booting, hanging, and key board mouse issue(Not detecting)complaint ids are follows
1556823i
1514103i
1385491i
1427442i
We still not get any suitable sollution from acer team. Last complaint registerd(1556823i) not closed and no action has been taken after last two working days. Our whole work is stucke due to this problem. Pls arrange a suitable sollution...
Complaint comments  Read comments Complaint category Computers & Accessories

Acer India — LCD Monitor

 st. mary's govt. h.s. kunnamthanam on Dec 1, 2015
The following unit does not work. Please rectify it immediately Model No. E1900HQ Version:E1900HQb Power Rating: 12 V --- 1.5A Part No. UM.XE OSS.001 Mfg. Date : May 2015 Serial No. MMT3FSS0015220019C3B00 SN ID .522000412311 EA N : 713147954841...
Complaint comments  Read comments Complaint category Schools

Acer India — In customer service center, customer service provider has broken my laptop and deny to accept it

 susmita1 on Nov 21, 2015
I have given my laptop in the service center "SOLO COM SERVICES" Satya Nagar Bhubaneswar (an authorized service center of Acer) .There was a problem with the bluetooth connection .Customer service provider has resolved that problem and has gifted me a new problem i.e:-they have broken my laptop base. It's lead to a new problem of not charging.The customer service provider deny to accept that they have broken my laptop. If this type of service center would be an authorized one
then it would affect the company as well as the purchasing rate by the customer....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Acer India — For issue of new motherboard.

 Kash Services Pvt Ltd on Nov 10, 2015
We had contact ACER service center named "SYSNET PVT LTD", Sahid Nagar, Bhubaneswar for our computer repairing, they checked and said us that your mother board has been damaged. We said them to put a new mother board since last 15 days but they are not replying us. Our ACER machine S/N - UDVD9SI089C2333183 purchased on 21.07.2012. So, It is not under warranty. Kindly solve the above problem as soon as possible....
Complaint comments  Read comments Complaint category Computers & Accessories

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