Acer India — Laptop damaged by service center while repairing

Address:

Thane, Maharashtra, 400605

Acer laptop
Model V3-571G
Serial Number - NXRZLSI[protected]C13400
Incident:1665488 (this is used in mail communication)

this laptop has been damaged by acer service center and not giving resolution after filing 3 complaint so far and each complaint ticket is closed without solving problem
TIcket id are - 1990368i, 1820412i (in second service request, laptop's new body damaged by service center which is replaced by them in first ticket raised), then onward 2011349I, 2032900I, 2053397I
after this laptop has been submitted for three times and also two times home visited by service engineer but none of the time problem is resolved by service center.and ticket is also closed by service center without solving problem and not replying on mail too. For replacing laptop body i have paid 2500 toward acer india.

Also in first complaint 1990368i observed that dolphin service center did not replaced laptop body properly. As cd drive on right side was not fitted correctly and keyboard mouse was not working when i received laptop.
Then i refiled complaint to acer. and also had talk to service center employee who have rude behaviour and not ready to listen to problem at all.

then onward i had started mail communication with customer support team and more than 11 times i had followed up by mail by 17 October but this all in vain so far.

and while mail communication 3 tickets created and 2 times service engineer home visited for laptop repair. and each time ticket is closed by service center also person who visited did not do anything other than inspection. Service engineer who home visited shown me that laptops new body is damaged internally which was replaced by service center in first complaint. photo taken are attached along with complaint

as laptop is damaged by service center then why not they are solving ticket. and it seems amount of 2500 hundred which is paid for laptop body replacement is not done correctly and problem is not solved.

Please look into this matter and also find attached photos.
As limited file sharing on this page please find mail trail and photos uploaded at - https://drive.google.com/file/d/0BwANcfnICubdOFhXVmNfVjF6RDg/view?usp=sharing

https://drive.google.com/file/d/0BwANcfnICubdRkJlaXplcnB5SFU/view?usp=sharing