[Resolved]  Acer India — Not replaced on manufacturing error during guarentee period.

Address:Ernakulam, Kerala

On[protected], I have purchased an ACER Iconia one 7-B1-740 tablet through Amazon.in . While receiving the product on[protected] by courier service, it is noticed that some area of the touch screen is not working.So I have approach the Acer Customer service center at Ernakulam (Kochi) for re-placement.But unfortunately they are not accept my request and they said that this is a manufacturing complaint but can not be re-placed if buying through on line.But in the guarantee agreement this matter is not specified. Accordingly they have take product for repair vide job no:10424 dt[protected]. Any how the product didnot get me back till date. My complaint is that this product may be re-placed because this is a manufacturing error.
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Aug 14, 2020
Complaint marked as Resolved 
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