Acer India — Not servicing the product when it was under warranty

Address:	Allahabad, Uttar Pradesh, 211012
Website:	acer.co.in

Regarding case number 1410387I: On 17th August I took my laptop to acer service centre in Allahabad as my laptop was dead (it wasn't getting charged) . They told me it was motherboard issue. I left it with them. I received it back on 24th August. Within an hour I realized that the problem wasn't solved as my laptop was leaving charger connection after around every 30 seconds. I took it back to service centre on 26th. They told me it's still the motherboard issue. But the problem now I'm facing is that my warranty expired on 18th August and I'm being told to bear the charge of replacement i.e. Rs. 3000. So it means I have to pay for their guys' incompetency!! I have already contacted them through e-mail/phone and it's been over 2 months and still no progress. I guess they are just stalling.