ACT Fibernet — 22 days and no response after taking money

Address:

Bangalore, Karnataka

I had paid ₹1700 on 27th April for installation charges and 1 month connection in my house in Koramangala. It is now 18th May, I have called them more than 100 times, and they refuse to pick up my calls . In the papers that I had to sign, it was clearly written it will be installed in15 working days. It has been almost a month now. Mr Prasanna(phone number:[protected]) was assigned to our house, but he picked up the phone, abused us and cut the phone. I have been so badly harassed and lost a lot of money as I work from home, and Internet is absolutely necessary. I feel really helpless and don't know how to sort this issue out.