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Broadband Complaints

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Tata DoCoMo - Pathetic customer service....worse than you can imagine from any telco in India. Don't fall for their false marketing claims

User
 kgm on Oct 22, 2014
1. I bought a wifi device from Tata Docomo eShop (order no. EC0110042018) on 16-Oct and made the upfront payment. They claim to do doorstep activation however its been a week and activation hasn't been done. 2. There has been no communication at all about the delay.When i call their call...
Complaint comments Read comments Complaint country India Complaint category Broadband

BSNL - Complaint For New Broadband Connection Application No.HRHIS1709140001 DATED 17-09-2014

User
 Ashwani Kumar Mehta on Oct 22, 2014
Dear Sir, I Ashwani Kumar s/o Sh.Des Raj R/o H.No.15 D Block Sirsa.I deposit in new connection Security on Dated 17-9-2014 in Office of BSNL Sirsa Haryana.My Application Number is HRHIS1709140001 DATED 17-9-2014.I talk to BSNL office of Sirsa SDO & Divisional Engg.but no satisfied...
Complaint comments Read comments Complaint country Sirsa, Haryana, India Complaint category Broadband

Reliance Broadband - Connection down from 14th october

User
 arkhil on Oct 22, 2014
I booked new broadband connection from reliance and it got installed on 30th September. My Broadband is not working from 14th October, I have contacted customer care numerous times but they only have one response "we have escalated this request on high priority". They keep me waiting on calls...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Broadband

Reliance Communications - Regarding the payment of EDP

User
 arunksingh on Oct 21, 2014
Dear Sir, As per the Monthly rental I am getting from reliance for the EDP placed at my house, Last payment I have received on 10/02/2014. Since February, I am not receiving the rent of EDP. Its been more than 8 months. So, I hope to have a positive reply from your side as soon...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Broadband

MTNL Delhi - adsl unstable

User
 nida21 on Oct 21, 2014
Hi, my Internet connection for telephone number 01121210052 is been suspended from last one week in spite of making complete payments. And when I am trying to contact on consumer number they are not receiving the phone calls. It is really urgent as my important work is came to halt. No one...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Broadband

Tata DoCoMo - Tata Docomo Photon Max Wifi dues

User
 r.k. verma on Oct 21, 2014
On 21st July 2014 I requested Tata Docomo ( on helpline number 1800266121) to close my tata docomo photon wifi max connection (with reference number 424670733). On 28th July 2014 my connection got disconnected.After one month I received a call from tata docomo head office Lucknow (Ms. Priya...
Complaint comments Read comments Complaint country Lucknow, Uttar Pradesh, India Complaint category Broadband

Tikona - Tikona : Frauds in internet service providers

User
 arpanm286 on Oct 21, 2014
We have acquired connection for Tikona Broadband service for Internet and though it was not upto the expectation but as we don't have any other Internet service providers we had to stick with Tikona. But September - 2012 it just stopped working, we have called to customer care thousand of times...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Broadband

Reliance Communications - Reliance Broadband - No Action taken since 12th Oct

User
 abielanand on Oct 21, 2014
Hi there, My consumer ID 3631 3590 4574. Complaint ID 225720979 Complaint raised on 12th October and closed without resolving Complaint ID 225915689 The complaint has not yet been resolved. Help me understand that who is taking responsibility on this and how could i get this...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Broadband

Beam Fiber - Daily disconnect no proper response from beam team

User
 Kotha Srinivasa Reddy on Oct 21, 2014
I am really bad on beam service, If I call to customer care they taken compliant it will take 24 Hrs time. but it will take time 3 to 4 days. it will work again 3 to 4 days, again disconnection same problem. Last 30 Days they given service only 10 days. No toll free number to compliant,...
Complaint comments Read comments Complaint country Medak, Andhra Pradesh, India Complaint category Broadband

Hathway - Account No. 979188 , unauthorised charges

User
 Dinesh Baria on Oct 21, 2014
I have been making regular payments with Hathway without any defaulting. Few months back I got a call with an offer which I accepting claiming to change my modem and wifi router free of cost as it will give me 2 mbps speed with the current broadband offer of 11 Gb per month and post the usage...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Broadband

Hathway - Irregular Internet Connectivity

User
 Chirag Mer on Oct 20, 2014
I am facing this problem with Hathway Mumbai from more than 6 months now. Every three to four days there is no connectivity. Every time the complaint lodged the customer care executive provides a complaint no. and says that it will be attended by the engineer but no one visits our place. Then...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Broadband

BSNL CUTTACK - REQUEST TO STOP BILLING FROM 14TH SEPT 2014 TILL JANUARY 7TH2015

User
 drddpanda on Oct 20, 2014
SIR, I AM NOT USING MY TELEPHONE/BROAD BAND SINCE 14TH SEPT 2014 AS I HAVE COME TO USA TO VISIT MY SON BUT TELEPHONE BILLS ARE COMING WITHOUT USING TELEPHONE AND BROAD BAND.MY HOUSE IS LOCKED AT CUTTACK.THEREFORE IT IS REQUESTED THAT NO BILLS SHOULD BE MADE IN MY NAME TILL I RETURN TO CUTTACK...
Complaint comments Read comments Complaint country Cuttack, Odisha, India Complaint category Broadband

Hathway - Installation not done

User
 mmmaddela on Oct 20, 2014
I am trying to get a new installation since Saturday and now the sales person Suneel is not picking up the call and the Customer Service guys have no clue about it. Payment is already done and the service is not yet activated...Are you guys sleeping?...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Broadband

Beam Fiber - No proper connection and response.

User
 saikumart on Oct 20, 2014
The worst service ever experienced in my life. They have taken the payment of 6 months in advance on 7th October, 2014 and promised to give us connection by 10th but they have given on 14th October, 2014 evening. And on 15th itself the net got disconnected and when we call customer care there...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Broadband

Reliance Communications - No Reply from customer care - 180030005555

User
 saikrishnak on Oct 20, 2014
Relationship #: 500006593234 - Subscriber Number #: 9396844891 I just paid my bill and right after that my Internet speed has dropped to a MAX of 3 KB and I tried changing multiple laptops but the problem remained the same. Its been 3 days now and very time I reach the customer care over...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Broadband

Airtel - AIRTEL delaying intentionally and not refunding my money

User
 Sanjay941985 on Oct 19, 2014
Hi, I used AIRTEL broadband service for 4 and half years. My airtel landline number: 040 40160720. I raised a request to stop my broadband services on 7 Sep 2014. I have done my last payment on the same day. But, my first transaction got failed. After some time, i have done the second transaction...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Broadband

ACT Broadband - NOT RECEIVED THE CONNECTION TILL NOW

User
 vinaymaidargi on Oct 18, 2014
I have applied for a new connection on Oct 10, 2014, till now i have not received the connection. Please note that I had been promised by your Sales Executive (Venkat, 8033), during the application that connection will be done within 5 days. If I am not getting the connection before Oct...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Broadband

Tata DoCoMo - No Broadband connection

User
 duke1704 on Oct 18, 2014
First of all there was intermittent broadband connection. Upon lodging a complaint with the customer care, the fixed it in for 3 weeks. Worked for 3 days, after that they had suspended my account as I had asked them to do it if they are not able to fix the issue while lodging the complaint....
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Broadband

SPiDiGO - Internet is too slow and have to call often to resolve issue

User
 trivedi88 on Oct 18, 2014
Hello, I have Spidigo Internet plan of 356 kbps, its working fine in first month but after that interent is too slow that I can not even search in google properly. When calling to support department they immediately make interent fast and message me that your complaint has been resolved. Sometimes...
Complaint comments Read comments Complaint country Ahmedabad, Gujarat, India Complaint category Broadband

Airtel - Fixing of Connection to the landline phone - My Account No.12992869

User
 K.RAGHAVENDRAN on Oct 18, 2014
Dear sir, I have been your customer for the last ten year. My computer modem is in one room and the telephone connection is in another hall. At the time of installation the wire connection was covered with plastic patti by your company. Now recently, I contacted your office and informed...
Complaint comments Read comments Complaint country India Complaint category Broadband

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