Broadband Complaints

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MTS - Low internet speed

User
 jibin123 on Aug 30, 2015
Hi No one from Customer care guys called. Raised another complaint - AUG/7864, including this its 3rd complaint 1) MAY/4728 2) JUL/4716 3) AUG/7864 regarding same issue of low speed. And i was assured senior techinical rep will contact in 4hrs. Not sure which time zone the lady reffered...
Complaint comments Read comments Complaint country India Complaint category Broadband

Reliance Broadband - Datacard online charge failure and not refunded

User
 Sound1954 on Aug 30, 2015
I am not convinced with your routine reply to the following complaint. Kindly reply to my following two questions and refund Rs.999- failing which I am going to move court of law with damages of Rs. one lakh. 1. Forward the auto generated rece ipt for Rs. 999/- (transaction failure and no...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Broadband

Reliance Netconnect - Bill getting generated despite disconnection

User
 krishna12190 on Aug 30, 2015
I got my dongle disconnected on 28th July 2015 and received a confirmation mail on the same day in which I was asked to pay Rs 2774/- towards a final settlement which I did. I was ensured in the same mail that there would not be any further bills generated further. However, There is a bill generated...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Broadband

Reliance Communications - High speed working and not broadband+

User
 zmansuri50 on Aug 30, 2015
I have a broad band+ connection no n9320717421 but when I use this option in network I do get full towers but not able to connect to broadband but when I connect using high speed option I am able to connect since last one month. When I contacted customer care they made me do few setting changes...
Complaint comments Read comments Complaint country India Complaint category Broadband

Tikona - Threatening calls

User
 Krishna Kanth Vinny on Aug 30, 2015
I have disconnected from the service and returned CPE and other equipment already. I have also got a mail from the company stating that the amount payable is Rs. 0/- A month later I have got a bill! I called them immediately and they have told me I need not pay anything and asked me to ignore...
Complaint comments Read comments Complaint country India Complaint category Broadband

DEN Broadband - No resolution to problems

User
 Tuneer Walia on Aug 30, 2015
Den Internet service is worst of all. facing issue since 17th Aug. 2015, raised issue almost daily till today 30th August 2015. Got visit from engg. to fix the issue, but they are not competent enough to solve your internet problem and hence as a result I end up facing problem till date. i have...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Broadband

Tikona - Threat and Harassment Call

User
 rafi md on Aug 30, 2015
My subscriber ID was 1111174685. I have been receiving calls saying have not paid my due amounts from a mobile no 8527218951. The caller claims herself as a lawyer and calling from Delhi Court. Note that i have paid all the amounts and even received a mail "Full & Final Settlement Amount Payable...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Broadband

GTPL - GTPL Broadband -

User
 vikram.sangotra on Aug 29, 2015
I have got plan 1 month before migrating from another ISP to GTPL with very high hopes of getting regular connectivity. But all in air – in just 1month I was forced to call so called CUSTOMER CARE every 3-4days. And customer care people’s verifications – wonder! As if they have to transfer...
Complaint comments Read comments Complaint country Surat, Gujarat, India Complaint category Broadband

Reliance Broadband - Money Taken in Advance Rs. 1800 with No Service and response

User
 Puneet89 on Aug 28, 2015
This is regarding a broadband connection in the area Narangi baugh road near wadiya college, Pune, Maharashtra by Reliance Broadband. Its been more than 10 months we are trying to reach out you guys but still we are not able to catch up you guys and reliance Team is not responding for mails...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Broadband

Reliance Broadband - Data card online charging transaction failure and money not refunded

User
 Sound1954 on Aug 28, 2015
On 21.07.15, while online charging my Reliance prepaid data card 9379564782, first I tried with Rs. 999/- plan and my SB account 12451020000012 with HDFC account was debited but I got transaction failure message. So again I tried with Rs. 797 plan and my account was debited and I got receipt...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Broadband

Airtel India - Call recorded - Airtel 4g service and politics over data usage via blocking url

User
 7 star on Aug 28, 2015
Hi, I have a voice call recording of the conversation with customer care advisor of Airtel 4g. On one hand Airtel India advertise about movie download instantly, and in reality they block websites where movies are available for download. Hence restricting customers with unlimited data plans...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Broadband

Reliance Broadband - Reliance broadband not resolving my issue.

User
 PriyanshuShukla on Aug 28, 2015
This is really annoying. Reliance has got the worst customer service. They don''t know how to talk, how to respond and how to handle their customers. I have been having problems with my connection since 5 days. It''s something related to the wires, the wires have been cut or stolen and the technician...
Complaint comments Read comments Complaint country Lucknow, Uttar Pradesh, India Complaint category Broadband

GTPL - Broadband connectivity

User
 alay on Aug 28, 2015
Hi my name is Alay Shah, my user-id is rajeshbhai98 i am using gtpl broadband from last 6/7 months. before 2/3 months i got the issue of error 651 and it took 1+ month to solve that by the GTPL. and now again i got the issue of not getting the connectivity. i got this issue from last 1 week...
Complaint comments Read comments Complaint country Ahmedabad, Gujarat, India Complaint category Broadband

Tikona - Waiver request not given till date

User
 Nitz Singh on Aug 28, 2015
I am not getting speed snce 7-08-2015 and have been complaining from the same day but dy are not listning, saying today tommorow 24 hours 8 hour time and all fake promises.please help me out. i am having a 4Mbps plan and getting 0.17, 0.40Mbps speed. I am seeking a waiver request till date...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Broadband

Idea Cellular - 3G 9705042761 Mobile Internet Payment Transaction failed

User
 s krishnam raju on Aug 28, 2015
Idea Mobile No 9705042761 : On 28.08.2015 I made online PAYMENT for Rupees 154/- through my HDFC Visa Credit card and was made for recharge of 3G Mobile data Card Internet. My transaction was failed with error "Reasons: sorry! We are unable to process your transaction. Please contact us at pgsupport@billdesk.com...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Broadband

Airtel - Broadband

User
 preethamshankar on Aug 28, 2015
Hi, I have been requesting for airtel broadband upgrade. the sales guy came and took my documents and cheque for Rs.1000 and gave a CFE No TBLR 6979373 on 20th August 2015 and the cheque has been encashed. The installation has not been done yet.. and when i call the installation team they say...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Broadband

Tata Docomo - Low speed

User
 anindya_d on Aug 27, 2015
I have been facing low speed problems. Even after following all steps such as removing files from %temp% and using cleanmgr, the max speed that I get is 0.16 Mbps (download). (link to speed test: http://www.speedtest.net/my-result/4615919736) It is not a system problem as I tried using another...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Broadband

GTPL Broadband - Discontinue Broadband Plan

User
 Shruti Belure on Aug 27, 2015
We have taken broadband plan for 3 years by paying Rs. 8000/- (Approx) just one month back, but now we are shifting from ahmedabad to mumbai so we need to discontinue the plan and want our refund back. I have been doing follow up since 15 days but u people doesn't have any courtesy to revert...
Complaint comments Read comments Complaint country Ahmedabad, Gujarat, India Complaint category Broadband

BSNL Hungama - Deactivate / Unsubscribe all Hungama services from my BSNL Broadband.

User
 zeest_luv on Aug 27, 2015
Please deactivate all bsnl hungama services activated on my BSNL Broadband, My BSNL Landline No' is 0326-2385277. This is my humble request to deactivate all hungama services. I tried a lot to contact on 18002097010 but never any customer care executive ever pick up these calls. This is a...
Complaint comments Read comments Complaint country Dhanbad, Jharkhand, India Complaint category Broadband

Tikona - Pathetic service provider

User
 yugantar on Aug 27, 2015
This is one of the worst companies.They claim everything in their ad campaigns and internet speed bla bla but has zero customer retention.i got my tikona installed in july 2015 and instantly they requested to pay 2100 which i did.After 15-20 days of service, the net speed went down and no connectivity...
Complaint comments Read comments Complaint country Varanasi, Uttar Pradesh, India Complaint category Broadband

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