Broadband Complaints

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Tikona — No connectivity

 Rakesh Chandra Upadhyay on May 26, 2016
I installed the Tikona internet connection two months back since than I am not able to get the proper connectivity.

Called to customer care more than 50 times whenever technical executive comes it works with limited speed while the connection is of 4mbps. technical person says...
Complaint comments  Read comments Complaint country Ghaziabad, Uttar Pradesh, IndiaComplaint category Broadband

Beam Telecom / ACT — The service is down for one day and no one really cares

 Palash Kanti Kundu on May 26, 2016
I have an act fibernate connection and yesterday it went down. I called the customer care, they kept on telling, "we are looking into the issue". It's one day and we do not have the connection. We use this connection heavily. They are not acting on this issue.

We need this connection...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Airtel — Airtel broadband new connection

 jchelliahdaniel on May 26, 2016
We had requested for a new broadband connection @ chennai patinapaakam sales
Office @ 9840022123 and a person named mr. Vasanth had come to collect rs.1000
From us on 10th may promising we would get the new connection within 3 to 5
Days. It has been 15 days since we paid...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Tikona — Severe interruptions to my internet

 Sheetal Nair on May 26, 2016
I have experienced severe interruptions to my internet as well as slow speeds. I believe that because i have not received the service i am paying for (Namely, internet) i should be refunded
The problem continued throughout months. My internet would cease working for several hours at a...
Complaint comments  Read comments Complaint country Nagpur, Maharashtra, IndiaComplaint category Broadband

Tikona — Broadband - no speed after 9pm

 Arunpnair17 on May 26, 2016
Dear all,

User id: 1117527466

My complaint id : 1-4086507150 is still unresolved. The speed fluctuations is still there. During night after 9 pm speed goes down below 1 mbps. Its like someone is switching off the server at 9 pm. I have been repeatedly complaining...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Paytm — Return of airtel net payment

 Mali Ram Meena on May 26, 2016
Sir,

I had made payment thro' you for rs. 948.00 on 19.04.2016 vide i. D. No. 1887321409 and another payment of rs. 898.00 through opertor reference no. 1887817993 on the same day. But i have been informed by airtel that only rs. 898/-had been received by them and another payment...
Complaint comments  Read comments Complaint country New Delhi, Delhi, IndiaComplaint category Broadband

Hathway Cable & Datacom — Hathway broadband - last month's data missing

 wasimla on May 26, 2016
Hello team,

I have a broadband connection, acc no - 1493763. My billing cycle is 28th of every month. And i pay on 3 month basis. This month i payed in advance on 22nd may rs 3777.36 and transaction no. - 201605226453197. My plan is 50 gb every month. Now when i check service...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Hathway Cable & Datacom — Connection issue and worst service ever

 Sandhiyan on May 25, 2016
I got this broadband connection just 2 weeks back and they were torturing me continuously to get the connection. 3 days back the internet was not connecting. It is showing full strength but not connecting when I tried to. I called customer care and I received a message stating issue resolved....
Complaint comments  Read comments Complaint country Hyderabad, Andhra Pradesh, IndiaComplaint category Broadband

Tikona Broadband Service — No internet service for fresh connection - very rude & worst response from sr. Executive - vijay

 Er_Muthu_R on May 25, 2016
I have taken a new Internet Broadband connection on 22-May-2016, Plan Unlimited 80GB and paid 3 month monthly rental as Rs.3900 on the same day via online.

Yesterday and today no internet service and very very worst and rude response from their Senior Technical Executive - Vijay...
Complaint comments  Read comments Complaint country Mumbai City, Maharashtra, IndiaComplaint category Broadband

Idea Cellular — Idea broadband

 anikjha on May 25, 2016
I applied for a new idea broadband connection on 1-may-2016 via one of idea's agent ganesh jadhav (
+919764559791) in pune.
My caf serial no : 36655
He has taken documents and 3-month rental (Rs. 3748) and its been more than 4 week and still no connection.
In starting,...
Complaint comments  Read comments Complaint country Pune, Maharashtra, IndiaComplaint category Broadband

Bsnl (chennai Telephones) — Non-refund of security deposit on rented modem surrendered

 R.Gopalakrishnan. on May 25, 2016
Bsnl, k. K. Nagar exchange, chennai have not refunded the security deposit collected vide their bill dt.10.07.2009, on the rented modem
That was surrendered on 09.03.16. The initial plan was bb combo home
500 and in july, 2014 was modified to bb combo home 675 (Now 699).
The...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Bharat Sanchar Nigam [Bsnl] — Spamming

 GRRamasesh on May 25, 2016
I have a bsnl broadband connection. Of late, whenever i switch on my modem and type in an url, i am redirected to mail. Bsnl.In website which is advertising bsnl email services and several other private commercial products. This is causing lot of nuisance. Further, i am experiencing frequent...
Complaint comments  Read comments Complaint country New Delhi, Delhi, IndiaComplaint category Broadband

ACT Broadband — I have ordered a new broadband connection

 Sai Sreekantt M on May 25, 2016
I have ordered a new connection on 15th may i. E. 2 weeks back on act broadband through live official chat on website. I have inquired whether the connection in my area is available or not. They confirmed me its available and promised me to provide the connection in 2 days, believing the i have...
Complaint comments  Read comments Complaint country Hyderabad, Andhra Pradesh, IndiaComplaint category Broadband

You Broadband India — Unethical Behaviour

 jyoti089 on May 25, 2016
I am using Youbroadband from past 9 months, and my account id is jyoti089, but from past last 70 days, my internet is not working and i have complained about it thousand times, but dint receive any updation on it. When spoke to customer relation manager of our area, he told me that he is not...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Beam Telecom / ACT — Internet is down since last 15 days and nobody is acting on it even after several follow ups

 apaspxp on May 25, 2016
My account number with ACT CORP is 964863
I am facing internet outage since last 15 days and have been following up with ACT customer care, Nodal team and Appellate authority in Hyderabad since day 1, but nobody is responding and nobody is taking any action on that. I also asked them...
Complaint comments  Read comments Complaint country Medak, Andhra Pradesh, IndiaComplaint category Broadband

Bharat Sanchar Nigam [Bsnl] — Broadband not working since 1 month

 Rehan Ahmad05 on May 25, 2016
I am using BSNL landline broadband from 5-6 months. It was working fine but not fully. But from past 1 month its not working a little bit and its due to some electricity issue. I registered complaint in BSNL office but they don't know any solution about it. They're saying that this problem is...
Complaint comments  Read comments Complaint country Aligarh, Uttar Pradesh, IndiaComplaint category Broadband

Reliance Communications — Complaint for discontinuing - 9315835530

 Umesh Vashistha on May 25, 2016
My self Umesh Kumar and i am using Reliance Postpaid Data Card #9315835530 from 3 years. And, now, i want to discontinue by the following reasons:-

(1) I have sent you the mail on dt 19.05.2016 time 11:15 AM & on dt 17.05.2016 time. 05:23 PM twice but nobody replied on that. It...
Complaint comments  Read comments Complaint country Sonipat, Haryana, IndiaComplaint category Broadband

Tikona — Password suspended without information

 1113363706 on May 25, 2016
Dear Tikona
First of all my a/c (1113363706) password was suspended on 22 may without any prior intimation. 2ndly the CCE didn't provided any help till date.
3. Password reset process is very typical
a) Provide old password
b) choose new Password
c) Send confirmation...
Complaint comments  Read comments Complaint country Meerut, Uttar Pradesh, IndiaComplaint category Broadband

Act Fibernet — Intermittent internet connectivity issue and pathetic service

 santoshbhati on May 25, 2016
I've been observing intermittent internet connectivity issue in this month i.e. May '16. The customer care and nodal officer number is always busy. I had to wake at 8 AM after doing night shift just to call the customer care. The customer care is worst than ever, the only word they know is "no"....
Complaint comments  Read comments Complaint country Hyderabad, Andhra Pradesh, IndiaComplaint category Broadband

Mahanagar Telephone Nigam [MTNL] — DEFICIENCY OF SERVIC broadband TELEPHONE NO.011-28034003 -

 Vijaykaul44 on May 24, 2016
Hon'ble president,
i submit that i have telephone no.011-28034003 with broadband services for the last so many years. Since 2014 i have been facing problems of non functioning of broadband services. I have repeatedly requested mtnl officials and dotel to resolve my grievance but there...
Complaint comments  Read comments Complaint country New Delhi, Delhi, IndiaComplaint category Broadband

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