Broadband Complaints

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Tikona — Problem for Disconnection of tikona network

 anant kocharekar on May 3, 2016
Sir
I have to disconnect the tikona broadband but even after repetitive call there is no response from tikona customer care. When I call to customer care and asked for disconnection they put my call on hold more than half and hour and then disconnected. This thing happened many time.
Complaint comments  Read comments Complaint country Thane, Maharashtra, IndiaComplaint category Broadband

Hathway / Gujarat Telelink [GTPL] — After installation services

 Kuresh Limdiyawala on May 3, 2016
I had payed 3870 rs advance for 3months on 23rd april 2016 . Installation was done on 31st april 2016. And internet stopped working on 1st may 2016 for which i had launched a complaint. I received a complaint number via text. They said complaint was launced on 1st may 2016 (Sunday) hence it...
Complaint comments  Read comments Complaint country Vadodara, Gujarat, IndiaComplaint category Broadband

DEN Networks — Den boomband broadband connection

 hrshmkhj on May 3, 2016
Hi I have been using Den boom band from a long period. I was happy with their service, however from last month i am unable to recharge the connection when called their customer service, after getting disconnect several time spoke to an agent and was advised that my password expired and i would...
Complaint comments  Read comments Complaint country Ghaziabad, Uttar Pradesh, IndiaComplaint category Broadband

Tikona — Deactivation / disconnection of my broadband - 1113691054

 Dhandapani Palanisamy on May 3, 2016
I have requested for tikona broadband dis connection on 29-feb-2016. But still tikona has not dont the same. They have stopped only the rental service and not ready to deactivate or disconnect the service. Even after several communciation to the call center no updates. . Since i'm moving from...
Complaint comments  Read comments Complaint country Mumbai City, Maharashtra, IndiaComplaint category Broadband

Bharat Sanchar Nigam [BSNL] — New connection rejected

 Gowthamrajhere on May 3, 2016
I have been constantly trying for a new bsnl landline and broadband connection.. They are rejecting my connection.. When I approached the AE of my area. He said that there should be atleast three members availing the connection from my street which i cant guarantee.I asked him a written reply...
Complaint comments  Read comments Complaint country Chennai, Tamil Nadu, IndiaComplaint category Broadband

Reliance Communications — Forcing me to pay the bills , did not have the internet after 19.11.2015

 Gaurav16 on May 3, 2016
Hello sir/madam,

I had taken broadband connection from reliance dated 26 may 2015. After facing trouble of loss of connectivity again and again and not solving the trouble before at least 6-7 days even after filing the complaints. Also, reliance guys used to close my complaints...
Complaint comments  Read comments Complaint country Jaipur, Rajasthan, IndiaComplaint category Broadband

Ortel Communication — Billing fraudlent

 raman7007 on May 3, 2016
Sir, I am deposit my all billing with in time and also I have receipt but when I visit office to know my bill they ask me to give two months bill.
now they are not doing any adjustment in billing when my broadband is not working . from starting 6 month they adjust my bill according to...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Reliance Communications — Regarding data card connection closer

 Deepa Nanagde on May 3, 2016
Dear Manager’s

This is with respect to the request number 244156740, raised to close the connection.

I had discussion on the same time (Request date) with your executive and I told sticky that I want to close the connection now on wards but the executive explained...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

RaajNett — Poor customer service and no commitment to provide broadband connection

 TSekar on May 3, 2016
Hello
I am residing at Madambakkam, Padmavathy Nagar extension, I have applied for Broad Band connection with Raajnett on 9th April 2016 and paid Rs. 1722 towards 1 mbps three months charges. Till date only I have been calling them to find out when they will provide me broad band connection...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

RaajNett — Took the money, no response after 15 days and no connection. Nobody is responding.

 suhas256 on May 2, 2016
Hi,

This is about significant delay in getting Internet connection and ignorance, carelessness and denial of service towards customer.

I have paid advance rental for 3 months to your sales person named Karthik (contact number - 7823983037) for Sakthi Nagar area...
Complaint comments  Read comments Complaint country Chennai, Tamil Nadu, IndiaComplaint category Broadband

Tikona — Worst tikona service

 Kapil Sehrawat on May 2, 2016
Dear sir,

My user id = 1108017975
You company employee's remove my old plan (Adbbm1249) without my confirmation and without any giving info. To me

After that when call connected in customer care with ( tejas patil ) senior desk, he said that he can't give...
Complaint comments  Read comments Complaint country New Delhi, Delhi, IndiaComplaint category Broadband

Airtel Broadband — Re: unfair data usage

 nidhi2099 on May 2, 2016
Airtel has numerous upgraded plans to deceive consumers by depicting incorrect data usage in broadband. Once consumer has exhausted his data usage, he is forced to buy to smart bytes and pay extra amount.

This is a big scam of hundreds of crores going on and company on one side...
Complaint comments  Read comments Complaint country Gautam Buddh Nagar, Uttar Pradesh, IndiaComplaint category Broadband

Airtel Internet — Airtel broadband connection in abbaiah reddy layout

 spurthisv on May 2, 2016
I reside in abbaiah reddy layout in kaggadasapura. I requested for a new broadband connection from airtel on 20th april 2016. An airtel person came and collected the documents and installation fees confirming connection is possible and will be done within 3 days. And yesterday on may1st i got...
Complaint comments  Read comments Complaint country Bangalore, Karnataka, IndiaComplaint category Broadband

Hathway / Gujarat Telelink [GTPL] — Broadband issues since 2-3 days

 Sanju22094572378 on May 2, 2016
Internet isnt working. Called up gtpl customer service. Was told to perform a few tech steps. Did that. It didnt work. They raised a complaint, complaint no.: 1241047. After sometime, i get a message that the issue has been resolved. So i checked the internet connection. Unfortunately, it didnt...
Complaint comments  Read comments Complaint country Ahmedabad, Gujarat, IndiaComplaint category Broadband

Act Fibernet — Internet connectivity not restored even after multiple follow ups

 Talluri Sravanthi on May 2, 2016
Inspite of repeatedly calling and following up with the network, act/beam fails to look into our network connectivity issues. We have not been able to get internet connectivity since may 1st 2016, 4 pm and up until now there is no update from the cc team, except for the "we're investigating"....
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Tikona — Inethical behaviour and unauthorized billing

 SnehalK1990 on May 2, 2016
Had tikona plan for 1 year.
There connection was already so bad that i had decided that i'm not going to extend it anymore. And they have never came it to resolve any sort of problems.
They extended my plan without even cross checking with me. No mail no phone call just extended...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Airtel — Frequent disconnection of broadband and landline connection

 mohangk13 on May 2, 2016
Airtel internet broadband and landline disconnected from 26/04/2016 till date 02/05/2016 and yet not resolved, and its been 7 days and no response or call back or any followup nor any executive visiting my place so careless and unprofessional answers when contacted, by customer care executives...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

You Broadband India — Installation and service fee not refunded after expressing inability to install broadband request number 2016032610692

 drmksinha on May 2, 2016
I paid Rs 2831 on 26th March 2016 with a promise of wiring and provision of modem and broadband service. A request number 2016032610692 was intimated to me. However, your wire-man and subsequently your sales executive expressed inability to complete the installation work and I was promised an...
Complaint comments  Read comments Complaint country Mumbai City, Maharashtra, IndiaComplaint category Broadband

Airtel — Wrong commitment done now denying proper service

 Anshul Bhargava on May 2, 2016
I was being committed by airtel that my customer delight program - "airtel
Surprise"! Which i was being offer for five months will get renewed just by making a call to the customer service but i was being confirmed from one of your executive that airtel has made a wrong commitment. Now...
Complaint comments  Read comments Complaint country Gautam Buddh Nagar, Uttar Pradesh, IndiaComplaint category Broadband

Tikona — Full and final settlement is showing zero due but still bill is generated

 Din din on May 2, 2016
After calling the number several times which you have given to me to submit the cpe with no response i finally mailed a request to collect your cpe dated on 18/4/2016, request number for your reference 1-4038642780 and it was not cleared for a week after several calls and mails to your customer...
Complaint comments  Read comments Complaint country Mumbai City, Maharashtra, IndiaComplaint category Broadband

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