[Resolved] ACT Fibernet — Act broadband fup scam

rajesh yandra

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500057
Website:	www.actcorp.in

Hello Act group,

I need my complete data usage details.

Account ID : [protected]

I'm using 100 Mbps plan I get 200 Gb, whole 200 Gb exhausted with 15 days o[censored]sage, that means you people calculating both upload and download data.

I feel something fishy is going on here, because yesterday (27/05/2015) I have reset my FUP due to some urgent file download I have paid 234 Rs and I got 26 Gb data, I kept 24 Gb file for download after downloading 20 Gb I have received a message that is my Fup has reached 100% when I checked the download speed it decreased 100 Mbps to 4 Mbps.

Today again I reset My Fup I have paid 177 Rs and I got 19 Gb again I kept the files for download after downloading around 8 Gb I have received a message that my FUP has reached 100% usage.

Now again i have 177 rs I need to check now.

I don't understand what is happening here. I feel that some kind of cheating is going on here.

I'm planning to file a FIR on ACT I have been cheating by you people from the past 2 years, I have been paying around 13k for 6 months plan.

I need my complete data usage asap.

Act Broadband...the worst network ever and big a scam

Regards,
Rajesh Yandra
Freelance Journalist.
[protected]

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Oct 10, 2016

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2016

ACT Fibernet Customer Care's response Dear rajesh yandra,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet Hyderabad