ACT Fibernet — ACT Fibernet doesn't deliver

Address:

Bangalore, Karnataka

The sales executive was just so prompt in collecting the money on the day he came to our house to fill my application, but ACT is not so prompt in getting the connection activated. The sales executive said the connection will be activated in 6 days, and then after the 6th day, the customer service officer said they needed 4 more days. And it's been over 10 working days, the connection is not activated yet. So far 4 complaints have been raised to no avail. Each day a new complaint request is filed and each day the customer service officers promise that I will get a call back on that day or the next day, and that day never comes. THEIR CUSTOMER SERVICE IS PATHETIC AND IT SEEMS THEY DON'T CARE ABOUT THE CUSTOMERS ONCE THEY HAVE OUR MONEY... This is my first impression - Also posted a review here - http://www.mouthshut.com/review/Act-Tv-Broadband-review-protunlsms