[Resolved] ACT Fibernet — ACT FUP data usage mismatch | |||||
Hello, I have been using ACT Fibernet internet connection since 2 years but for the last 2 months the data usage is showing very abnormal behavior. I have used not even 15 GB of data for the month of November, 2015 but Act Fiber net portal is showing as 52 GB of data used. I have raised a complaint(Complaint number :[protected]) with Act customer care about a week ago. But no one respond and takes responsibility. They are simply making me wait till the month end, so that data usage resets automatically. They are cheating by wrongly calculating data. I have escalated the issue to Bangalore Nodal officer, but even he/she didn't solving the issue. Please take some serious action against this Act Fibernet. Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Nov 30, 2015 ACT Fibernet Customer Care's response Dear Maliksajju, We will look into your issue and get in touch with you. Warm Regards, ACT Fibernet Verified Support Nov 30, 2015 ACT Fibernet Customer Care's response Dear Maliksajju, The above mentioned grievance has been resolved. For further queries you can contact us on [protected] or [protected]@acttv.in. Thanks Warm Regards, ACT Fibernet | |||||
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+91 91 2121 2121
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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