[Resolved]  ACT Fibernet — No internet connection, worst customer service

Address:	Hyderabad, Andhra Pradesh, 500045
Website:	portal.actcorp.in

I have a registered a complaint regarding issue internet connectivity on 21st October 2015. From then I have been calling them twice daily to look into the complaint. They are postponing by saying 2days, 24 hours etc time is needed to look into complaint. its been a week and still there is no positive response from their side.
Nobody is coming and verifying what is the problem and nobody at the customer service knows why.?
They expect me to pay the amount for the days on which do not have internet connectivity too.
I had this issue twice in the past 15 days.
The spontaneity they show during bill payment delay is superr fast when compared to customer service.
They have the time to fill the city with big hoardings but cannot solve the issue on time.
my account Id is[protected]