Dear Act Fibernet,
I hope this email finds you well. I am writing to bring to your attention a recurring issue that I have been experiencing with my internet connection. Over the past few weeks, I have noticed frequent disconnections, disrupting my online activities and causing inconvenience.
I have raised multiple requests through the system, seeking assistance to resolve this matter, but unfortunately, the problem persists. The intermittent nature of these disconnections is affecting both my personal and professional commitments, and I am reaching out to request urgent attention and resolution.
I kindly request that your technical team thoroughly investigate the cause of these disruptions and implement a permanent solution. If there are any specific details or diagnostics needed from my end to assist in this process, please let me know, and I will promptly provide them.
I understand that technical issues can arise, but the persistence of this problem is causing significant disruption. I appreciate your prompt attention to this matter and look forward to a swift resolution.
Thank you for your understanding and cooperation.
Sincerely,
Sami Mohammed
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