[Resolved] ACT Fibernet — Account suspended even after the payment | |||
ACT is not responding to the customers in a proper manner. Payment is made to one of the ACT employee even after saying that we are not interested . After the payment of the bill the account is suspended . I complaint to the customer care more than 4 times and still there is not response from ACT. Was this information helpful? | |||
Nov 15, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 ACT Fibernet Customer Care's response Dear Customer, We regret the inconvenience caused. Please share your Account ID or Ticket no for us to investigate the issue. Thank you, Team ACT Fibernet | |||
 7 Comments | |||
Comments
The internet is suspended after the payment. What kind of service you provide. In this age where activation takes seconds, you are making you customer suffer after the payment. This was not expected from ACT.
There is an option to logout and login but it does nothing. It is more than 12 hrs now my internet is disconnected. Pathetic service from ACT. Really disappointed, now would start looking for other ISP
There is an option to logout and login but it does nothing. It is more than 12 hrs now my internet is disconnected. Pathetic service from ACT. Really disappointed, now would start looking for other ISP
Hi
Account is not activated after payment amount is showing as 0 in die still it says account suspended no other way as well to contact the customer service people.
Pathetic service in regards to customer service resolution
Account is not activated after payment amount is showing as 0 in die still it says account suspended no other way as well to contact the customer service people.
Pathetic service in regards to customer service resolution
Please correct this issue I don't have any due amount. ACT fibernet has really been a headache Please resolve this issue.
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ACT Fibernet — Account suspended even after the payment
acc no.[protected]
acc no.[protected]
This is ridiculous. why it's still in suspension even after you took money from me ? Account number[protected]. I need componsation for this inconvenience.
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet