ACT Fibernet — Act broadband internet service issues

Sudheer B N

from Bangalore, Karnataka

Address:	Bangalore, Karnataka, 560054
Website:	www.acttv.in

Hi,

We have taken broadband from ACT just a month ago and our Registration Number is 11655247.

The service is horrible and every now and then it gets disconnected and no there will never be throughput for us depend on their services. In just a month since we took, it's already 4-6 days of downtime we have already encountered with their technical team not attending to it.

Their Customer Support Team is always busy and we are forced to lodge complain through SMS option and their technical team never calls us for verification in turn, we only have to make repeated calls.

Please advise the stake holders of ACT to refund our deposit and other charges that they've levied on us till date.

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ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Sudheer B N,

We regret the inconvenience caused. Please be assured, we will get back to you.

Warm Regards,
ACT Fibernet

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Sudheer B N,

The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on[protected] or write to us at [protected]@acttv.in if you have any other queries. Thank you for your cooperation.

Warm Regards,
ACT Fibernet