ACT Fibernet — Auto general of bills for unauthorised dates and harassment

Address:

Bangalore and Chennai

They automatically extended an unused connection for 7 months which was taken as prepaid 6+1 month after being customer since 2020 to September 2022. Harassment to pay October bill when I asked for waiver o[censored]nused data due to unprecedented relocation during personal crisis which started during death of relative and I couldn’t come back home. Since they have no option to disconnect and renew . But every ticket n call has been mishandled and emails also. All tickets closed. Same thing happened in Bangalore after being customer for 2.4 years with valid disconnection request. They have zero value for loyalty. All proof of disconnection and no data use is accessible to them. If they are hiding away and closing such a simple issue it’s a spineless company growing with no plan not tracking o[censored]ser consumption. I had 5G n normal 300/150 mbps plan but network won’t go beyond one room. I used broadband from Bsnl all my life prior to that and upto first floor in the house had undisrupted network speed. I doubt if technically they are using the technology they claim to as the system is flawed, billing is fraudulent as we see many customers who took time to post here see for justice sake. We know our money is lost but we are fighting for justice for a lower middle class man who should not fall into their trap. One customer 1000 rupees after disconnecting. 100 such frauds a day sums upto??? No refund for prepaid plans worth 7000+ consider just 100 a month and the looting they do??? Let justice be done. They need to be looked into. All books for closure summary to know the extent of money they make n quote impossible offers which Bsnl and Airtel can offer as they are legitimate companies.