OTT subscription auto renewal is happening since last four months my concern. Same has been mailed to service provider to deactivate it on 3rd Jun 2022. Now again in July billing cycle it is showing as amount due for auto renewal of OTT subscription.Notwithstanding previous dues already cleared. Now it is showing a due for last two months and fresh renewal charges.
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Sep 7, 2022
Complaint marked as Resolved
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2022
ACT Fibernet Customer Care's response This is not the experience we want you to have. We have put this on priority with our team.
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