[Resolved] ACT Fibernet — Broadband connection | |||||
Hi, This complaint is escalated despite my repeated calls and internet complaints to your esteemed organisations support centre as seen below: Consumer No:[protected] S.No Ticket No. Department Status 2 [protected] SERVICES OPEN 2 [protected] DHANYA PARAMESWARAN called and requested for permanent disconnection reason installation delay tat 7 wrking days OPEN 2 [protected] DHANYA PARAMESWARAN called as er is installation delay in his place, requesting to do needful asap, tat 24 hrs OPEN 2 [protected] WIFI AS PER PLAN 614 OPEN 2 [protected] OPEN For past 10 days my connection is not configured. THe service person was given last warning installation time on Monday and Tuesday whole day and wednesday at 6PM and 8PM again as a final patient hearing. There is no response and i have already spent 400 Rs on phone calls and outside internet connection to raise complaints alone. Please pay back the entire money with 400 Rs spent and 500Rs interest immediately. I am going to raise consumer complaint if not acted immediately. I ahve in addition called the sales person who sold it (Santosh) Mb:[protected] as well as the connection installation service guy who doesnt turn up at all and says all operational issues like reuter needs to be collected from office and all whereas in my apartment alone there are already 5 connections. I have already contacted few of the existing subscribers who as well face 24*7 service non availability. The serfice guy funnily works only from 10AM to 4PM where as many o[censored]s are working to gain our bread during this timing. Was this information helpful? | |||||
Dec 14, 2016 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Nov 07, 2016 ACT Fibernet Customer Care's response Hi Gkmoorthy, We are sorry for the inconvenience caused, we will get in touch with you. Regards, ACT Fibernet Verified Support Nov 13, 2016 ACT Fibernet Customer Care's response Hi Gkmoorthy, The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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