| Address: | Nallagandla, Hyderabad |
My Pathetic experience with ACT Fibernet and How I am being CHEATED by them!
Applied for new connection and was cheated:
1)On Router: Promised to provide free router TPLinkC5. But provided some cheap brand and was bluffing that this is more costlier than the promised TPLinkC5 router - raised tickets SR[protected], SR[protected] - and were closed without any proper resolution.
2) On Installation: Gave TEMPORARY installation/connection on 22March2023 and was promised to fix the cables in couple of hours by brining the necessary cables, they just marked in tool saying installation is complete. Today is 04April2023, called more than 10times their customer care, and installation agent more than 15times since past 2weeks but NO use. Created ticket SR[protected](Still Open for more than 8days), SR[protected](Closed without any resolution/reason). Act is just looting me for all these days since 22March without properly providing the connection.
Each time I call customer care, they are bluffing that issue will be resolved in just an hour. That hour has not yet come since past 4days! Was this information helpful? | 
Post your Comment