ACT Fibernet — Connection not working

Address:

Bangalore, Karnataka

I have taken a connection 10 days ..Plan taken is 50Mbps UL and 50 Mbps DL. In evening time abruptly I get DL speed of 1-2 Mbps. Trying to reach customer care since last 10 days..Not able to reach CC even once. Mail the problem to helpdesk#acttv.in and [protected]@acttv.in Today finally got 1 call from CC and was told that now this problem wont be seen... Within 15 mins faced same probelm... Trying to reach customer care since last 1 hour...Call not picked up even single time.. Result of speed provided to me http://www.speedtest.net/my-result/[protected]