ACT Fibernet — Harrassment from ACT staff over router that I paid for.

When getting my ACT fibernet connection in Delhi, I was given the option to either go with a monthly plan for which I would have to provide my own router, or go for 3 months or more, and I would be given a free router along with my plan. I have therefore paid for this router since it was a package deal along with my plan. I am now constantly being harrassed by ACT agents for the router. They contact me every other day to harass me on call for it. I am not returning this, since it is my personal property now.

I would like for this harassment to stop, as not only is this illegal, it makes me more inclined to only recommend against ACT fibernet.
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ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2022
ACT Fibernet Customer Care's response
This is not the experience we want you to have. Please help us with your account ID, we will be at it.
Jun 03, 2022
Updated by 09eragera09
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