[Resolved] ACT Fibernet — Hectic Internet cuts in every month
S
sridhara Gm
Aug 11, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
I have an internet connection to my home at Bangalore from ACT Fibernet from last 1year 6 months at present address and I had this service in my previous address from last 6 years. Now at current address with customer ID[protected] in the name of Sridhara G M, myself. Have been paying their monthly bills of Rs. 1381 per month from last more than 1 and a half years. I have been paying their bills in time promptly. How ever, I am facing the intermittent connection breaks in every month and its not fixed permanently after so many requests to the service provider. This is causing great loss to our work as myself and my wife are working for an IT company. Every time I have to wait at least 1 day to fix after logging a ticket. This is happening several time in a month. Please provide the justice to me for this loss.
Thank you.
Kind Regards,
Sridhara G M
[protected]
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Sep 17, 2022
Complaint marked as Resolved
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2022
ACT Fibernet Customer Care's response Hi Sridhara, give us an opportunity to fix this. We will check the issue and get back to you with a resolution.
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