[Resolved] ACT Fibernet — Internet not working. Cable disconnected and lying outside the house. No one to resolve the issue
V
vaik
from Karur, Tamil Nadu
Address:
Chennai, Tamil Nadu, 600064
Website:
www.actcorp.in
My internet has not been working for almost a day now and i complained to act customer care and one service personnel came home and looked at the issue. I informed him and showed him that the cable was cut by someone and needed replacement. He did not inform anything and left the spot immediately. Till now no person or any information from act regarding the issue. Very poor service and no proper replies. Every time you call customer care they say 24hrs to resolve the issue. Please man up and provide proper customer service or dont give connections.
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Sep 29, 2016
Complaint marked as Resolved
customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
ACT Fibernet Customer Care's response Dear User,
We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
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