ACT Fibernet — Long waiting for shifting of connection to new address

Address:

Hyderabad, Andhra Pradesh

Hi I am from Hyderabad. We have been using act broadband for internet. We had shifted house recently and raised a ticket to customer care for shifting of connection to new address. I raised that ticket on Jun 16th. They have been contacting us since then but not giving any proper response. the Internet guys coming, checking everything and leaving without any information. Again we had to call customer care and this been repeating since many days. The people who ever is coming after raising ticket, saying that taking new connection wont take this much time so take new connection. When we had already paid for 6 months time, its loss for us taking new connection again. I am not sure where to complain on them for making us wait like stupids. Even now they didnt give us any final answer