Address: | Bangalore, Karnataka |
The service provided by ACT broadband is really pathetic!
Earlier net used to be down for only 2-3 days every month that too generally weekends and this time water has gone much beyond our tolerable limits.
Starting of month net was not working. They took 5 days to rectify the thing, after 1-2 days again it went down again we had to call them to service this.
From last Saturday ie. 18th april 2015, again no Internet!
There executives don't pick call. If at all they do, they tell "Our working time is only from 10 to 7. We will not work before/after that!!"
Without confirming with us, Act tells on Facebook that your complaint has been resolved.
We dont know on what basis it is considered resolved when we are not getting internet till now.
When most of the time net was not working, then why should we pay this month's bill?????
Should we pay for no service or no internet???
Really Pathetic!
Only assurances are given but when it comes for action, nobody is available!
The more the prices the lesser the quality of service provided! Was this information helpful? |
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