[Resolved]  ACT Fibernet — no connection provided even after paid the full amount.

Address:

641039

I have requested for new connection for my house in Narayanasamy Nagar, coimbatore.
I have paid Rs. 4595. After that no one contacted me about the connection. Even if i call the service engineer there was no response. When i tried calling the customer care they just disconnected the call multiple times in-between when i was explaining the issue. And if again try calling customer care they are giving excuses like network issue and asking me to explain the problem again.

Finally i asked them to cancel the new connection request and to reimburse the amount. No reply so far. Not able to contact customer care. When i tried contacting them in mail they just closed the ticket without any response.

Account number :[protected]
Transaction no. : [protected]
Payment no.: P[protected]