I have Beam TL account i.e., Act Fiber net now with account
number 821061.
We have taken 6 months package on November 8th.
We had connection problem for almost one week and we raised
a ticket on February 26
th, which was resolved.
Not more than 15 days, we again had a connection problem on
March 10
th for which again we raised a ticket and finally after a
long 24 hours Internet started working on
March 11th morning.
This time not more than 5 hours, problem started and is
still prevailing.
Can I get any solution for this or at least remaining 3
months price back on cancellation?
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Complaint marked as Resolved
customer support has been notified about the posted complaint.
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 66272727 or write to us at [protected]@beamtele.com, if you have any other queries.
Warm Regards,
ACT Fibernet Hyderabad
(BEAM Fiber is now ACT Fibernet)
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