[Resolved]  ACT Fibernet — Not providing monthly bill from 5 days raised 3 complaints

Hi Team.

i have taken act six months plan and payed amount at one shot and now i am requesting for monthly Bill for august and i am not getting any bill from the concerned department and with out sending any bill to me they are closing my request if i call to customer care and ask about this they are telling bills are sent to my email id but i have not received any bill till now for this month and i am completely disappointed with the service providing by Act and ACT Has good image in market and its getting vanished because of this kind of behavior

They raise a ticket and keep that for 3 days and close the ticket with our sending any bill .

kindly help me with the Monthly bill for August and upcoming months as well,
this kind of services makes customers to disconnect the service and look out for other service providers

account no[protected]
phone no [protected]
complaints Date and Number 01/08/2022- SR[protected]
complaints Date and Number 03/08/2022-SR[protected]
Complaints Date and Number 05/08/2022-SR[protected]

Even after complaining 3 times i have not received my monthly bill August

Thanks and Regards.
Dinesh Kumar k