ACT Fibernet — Poor Customer service and frequent disconnections

Address:

Hyderabad, Andhra Pradesh

I have been using beam since 3 yrs and I have upgraded from 4mbps to 20 mbps then onwards I am facing frequent disconnections and they charge for 20mbps but speed is also very less around 9 mbps it is not 20 as promised by beam, they are simply looting people money they are cheaters.when ever I raise compliant with beam they close the ticket saying it is resolved.They will not ask the customer before closing. Act broadband service is very poor and their customer service is very poor. Please think twice before going to Act broadband. Purnima [protected]