[Resolved] ACT Fibernet — poor customer support. | |||
Hi, I have placed a request to move the act internet connection from hall to other room 2 weeks before. 7 times called the customer support. Escalation done by talking to senior officer. Engineer gave a call and inquired about the address and said he will come in 1/2 hour. This happened 5 days before. I think, they will treat the customer who pays bill not on time frame. If someone like me pay in advance they won't bother. Due to frequent power interruption in my area, i couldn't do my work continuously. All companies good till the time they grow and after that they focus only on new customers. Ticket no: [protected] Very frustrated. Thanks, Venkat Was this information helpful? | |||
Oct 23, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 ACT Fibernet Customer Care's response Dear Customer, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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