ACT Fibernet — Real time ACT scammer and fraud

Hi All,

Myself saktheesh and my registered mobile number is [protected], I was using act past so many years and I am not facing any single issues in ACT network one of fantastic network in Bengaluru, so I referred almost 12 connections for my friends and colleagues, suddenly I changed my location begur to rk township, I asked for shifting but there is no feasibility so retention team force me to disconnect the connection, they don't know how to convince the customer for ownership change also, finally they disconnect the connection
Now I opted for 6 month connection and I am only used 2 months, after disconnection your customer care executive called me and informed to return the router so one guy called me and he came near bommasandra gate and took act router I believe ACT always that's the only reason I am not ask anything, but suddenly they informed my number is not reachable but this is scam may be they missed the router somewhere or they done some fraud here, if they informed number is not reach means show me the call proof, I am promise that I am sure I returned the router, in bommasandra lot of cctv is there kindly investigate why becoz router is missed from your ACT end only.
Now
One guy called me now and he asked why you not collect the docket when you returned the router

My answer is when i received the first call from customer care, that customer care didnt informed anything about docket number, she simply called us and informed us that she send one guy from ACT, please returned the router, so without sharing this docket information how the customer knows about the policies of ACT, so it is a scam

Regards

Saktheesh

[protected]
Was this information helpful?
No (2)
Yes (0)
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
May 23, 2023
ACT Fibernet Customer Care's response
This is not the experience we want you to have. Please be assured that our team is looking into this. For any further assistance, you can contact us at [protected] or email us at [protected]@actcorp.in
May 23, 2023
Updated by Saktheeshece
Where is the resolution
May 25, 2023
Updated by Saktheeshece
No resolution
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information